LabCorp

I hate getting my blood drawn but the gal that drew it was so very gentle and sweet. I made an appointment online so when I went it there was no wait. Very fast. Thank you to the gal from St. Louis. :)

The wait here is horrible!!! They need more phlebotomists. Your business is next to a hospital and you are located in a medical park. Don’t you think you would be busy???

I get my blood drawn here since it’s the closest to all of my doctor’s offices since they’re in the same plaza. They’re quick and nice, you get in and get out with a quick little chat. I guess they know me since I visit all the time. I’ll be back again…

Called to ask a question regarding fasting ahead of a glucose tolerance test. The woman ignored my question and proceeded to say I can make an appt online. I said, no I have a question about fasting, she said «hold on a minute» then proceeded to say to someone else near her «this woman needs directions on how to get here». Knowing she was talking about me — I said I knew how to get there but had a fasting question.
The woman jumped back on the phone and said «I’m going to put you on hold». I sat on hold for 10 minutes before she hung up the line.
So I jumped online and made an appointment with a different Labcorp office and will hope a full 12 hour fast is sufficient.
Frustrating…

Their front office staff and billing department need to get it together, several times they have billed my insurance incorrectly resulting in long hours of sitting on the phone sorting it out, and then they din’t fix it and send things to collections!

If you get ahold of someone easily and get your questions answered you must be someone special…

I walked over to the Hancock Labcorp from another Labcorp office in the same parking lot. The ladies here were AWESOME, which was NOT the case at the Medical Center Drive location… but that’s another review. I walked in without and appointment, was greeted nicely and spent approximately 30 minutes total in the office. The phlebotomist was able to find my tiny veins and drew the blood she needed with one poke! I will return to this location FOR SURE! Thanks, ladies!

After a horrible experience at LabCorp’s Single Oak office in Temecula where I walked out without getting anything done, I made an appointment to have the work done a few days later at this location instead.
I was pretty much on the defensive when I arrived, after having dealt with one of the rudest receptionists I’ve ever experienced when at their Single Oak office.
This is a good size office, clean and well decorated with a good amount of seating.
The woman at the front desk was very nice. I was expecting the worst, but instead, she was friendly and professional. She briefly chatted with the man behind the counter, who I later realized, was the lab tech.
I didn’t have to wait long (I did have an appointment). The gentleman called me back and greeted me cheerfully. He made me feel comfortable and was focused on me and not just on the task at hand, which I appreciated.
He explained what he was doing before he did it and made some small talk too. It didn’t hurt and he had no problem finding a good vein (not always the case). Both of them said goodbye to me as I left!
As being poked with needles and having to pee in a cup goes, this was an excellent experience! :D