Lucid Speech & Language Clinic

When deciding on the number of stars to give this business, I decided to go with how I feel the effectiveness of treatment is going. I do sympathize with other reviewers who have had problems with insurance/​billing and appointments, but as far as the actual therapy, Lucid delivers. My little guy’s therapist is Janelle and she is a miracle worker! He is nonverbal and diagnosed with Apraxia of Speech. In the four months we have been coming here, he is babbling and trying to put words together. He was only making grunt sounds previously. He loves the flash cards we get as homework which helps to keep therapy going when he isn’t with Janelle. She has many creative ways to make speech fun and great ideas to strengthen his facial muscles. His enthusiasm when we enter the office is proof of his love for therapy and her methods. She has made speech fun and his progress is amazing. I love hearing his beautiful voice finally! If she ever left Lucid, we’d have to go with her.

After one easy year with Lucid the nightmares began. They couldn’t contact the person at my insurance company to see about a re-​evaluation; I had to do it myself.
Once Lucid received the authorization for service again they didn’t have an availability for three months! When treatment resumed Lucid failed to keep up with their insurance companies records and requirements. They charged me for prior service dates when they failed to collect the appropriate co-​pay.
Bottom line– I’ll take my kids to a singular SLP or the school district in the future; someone who’s accountable in those precious early intervention years.

We have been going to Lucid for almost 6 months for my 2.5 year old. He sees Ms. Janelle and absolutely LOVES her. She has made such a difference in our lives and I couldn’t be more grateful of her knowledge, positivity, and determination. I have only had experience with Kaiser evaluations in the past (which weren’t the best experiences) so I have nothing to compare to. My son’s speech has taken off since we have started. We still have a ways to go, but if we have gotten this far in this short amount of time… I am so excited to see where we will be in the next 6 months. Highly recommended.

Love the front end girls, always so sweet. The therapists esp our girl Melanie are great. Our son has gone from zero communication to a little person with an opinion. All the girls are so enthusiastic and it truly makes a difference. I owe so much already to lucid, and it’s just the beginning.

Staff is awesome ! I’d recommend to anyone that needs this type of service. Very attentive and caring to individual needs

My 3 year old daughter has been coming here for 6 months. Marilyn has worked hard to get my daughter use to structured play. She is caring but yet professional. The office staff is amazing! I’ve never had to worry about getting a make up appointment or had to worry about dealing with my insurance. This is going to be a long process to get my daughter to catch up to her peers. I’m just so glad we chose to come here.

My son has been receiving services from Lucid for about three months. From the first visit, the staff has made him (and myself) very comfortable. My son asks everyday if it is a «Melanie day.» He loves his time with Melanie, his therapist, and cannot wait to see her each week. Melanie is excited about her work, and it shows. We appreciate her time she spends with our son and the progress he is making!!! Thank you Lucid for such a positive experience!

I have been bringing my six year old for seven months now, and it has been great! I am so grateful for his awesome therapist, Marylin! His progress here at Lucid has transcended over to his progress at school, and is just doing amazing!
His therapist takes her time with him, she made an effort to get to know his learning style, and his strengths. She developed a learning plan that worked here at speech, and I took that plan and presented it to his teacher. In just a few weeks everyone had started to notice a huge change in him. It is just night and day from where he was on his first visit.
This wasn’t our first time in speech therapy… We left our last place after only two visits. We left because they were solely using computer programs, and felt that we could do that at home. This place is different. They actually interact with my son, they found what works for him, and don’t just make him play along to a computer program.
Something I really appreciate is that at the end of each appointment I get a one on one report from his therapist on how he did. I love that they give him «homework». It is encouraging to see that they don’t want the learning, and growth to stop once they walk out of the office. I recommend this place to anyone who has a child with any type of speech delay. We just love this place, and feel so lucky that it was recommended to us.

I took my child here for a speech evaluation. Amber Cashmore evaluated my child. We had an early morning appointment and Amber Cashmore made that known when she complained about how early it was as she held her coffee mug in her hand. She was unprepared for our appointment, no materials were set out and she had to search for the paperwork necessary to begin the evaluation. She made no attempt to make any type of connection with my child, in fact she never even completed the entire evaluation. The office staff was incorrect regarding insurance requirements but still insisted I provide them with social security numbers. Needless to say, we never went back and decided to go elsewhere. I do not recommend this clinic at all, it was an awful experience littered with a team of staff members who are unprofessional, uninformed and slothful.

My son has had only 2 appointments so far so I will update this review when we complete his therapy in a couple months. We love it here! The front staff is so friendly and professional. They have a special kind of patience required to work with children and parents of all abilities. My little guy’s speech therapist is super friendly. Ms Kelsey. The intake lady never introduced herself but she was friendly as well. I just love how clean and eye catching the center is. I recommend this place if any parent has a speech concern for their loved one.