Best Western Plus The Inn & Suites At Muskogee

I have traveled pretty consistently since February 2016 and I have to say this has been the worst hotel I’ve ever stayed in. It may be a new hotel but I am not happy about several things. 1. the towels are dingy. 2. at their customer appreciation last night the afternoon desk person had her friends there and so she didn’t pay much attention to the guests. Not that I need a lot of attention but it just irked me. 3. this morning when I was leaving for work they had two employees up by the breakfast area sitting there on their phones, not working didn’t say hello, but just there on their phones and that is very unprofessional I have never seen that before. I usually book the Hampton Inn one hotel away from this one and as it may be older, they are very professional. I will never stay here again.

The hotel is new and very nice and the staff is friendly, but the housekeeping is bad. They don’t bring you all the supplies you’re out of. They didnt stock the toilet paper we were out of and they didnt give us any wash clothes. The pool room floor is disgusting. Don’t think they ever clean it. If this place wasn’t brand new then it would be a dump.

Very nice, clean, modern, and the front desk staff was friendly and welcoming! Warning to fellow travelers who may enjoy an evening cocktail or glass of wine: it’s Saturday night and the liquor stores in Muskogee close at 9:00 pm. The sign near the lobby that says «Bar,» means breakfast bar. Serious.