Gus’ Auto Import

Gus is Awesome!!! A friend of mine was looking for a mechanic for her 05 BMW X3 so I asked a few friends and they recommended Gus. So I read the reviews and sent her the information. Before she even dropped the car off he was getting as much information about her problem as possible. After he got the car and figured out the problem he sent her a text message with a video to show her the problem. We picked it up last night and he kept the old part to explain even further!!! Who does that??? It wasn’t even my car and I was still incredibly impressed with his service. And to top it off he’s just a really nice honest guy!!! I wish I had a car for him to work on because I would take it to him in a heartbeat!!! You’ll never go anywhere else after you’ve taken your car to Gus, he’s that good!!!

First, I never write reviews and this is actually my first time contributing despite using Unilocal for everything. This was just such a great experience that I felt like I had to share my experience, especially considering that mechanical issues are never pleasant. I had an issue with my VW GTI and decided to take it to Gus’ because his website said he specialized in German cars and I am new to Naperville so I did not have a regular mechanic. He fixed my coolant system issue that originally showed up from the pressure test and from my coolant light. Unfortunately, after everything was put back together he was testing it and something separate went wrong with the same coolant system during the second pressure test. Instead of charging me the labor to go in and fix the separate issue with the coolant system he said he felt like that wasn’t right and did the labor for free the second time around (ended up putting in 6 hours and still only charged me for the originally estimated 3 hours). Every call was exceptional customer service whether it was from Gus or his wife and he took the time to explain everything. The entire experience was beyond expectations and I highly recommend Gus. It’s hard to find a good mechanic that you trust, but from the experience I’ve had… I know I found my mechanic for future services.

They are VERY nice at this location. When I bought my Mercedes I was looking for a reputable shop to take my car to so I don’t have to pay stealership prices. The rates are reasonable and the work is very good as well. They are very honest and will tell you exactly what you need without the fear of getting ripped off.
I HIGHLY recommend this place for your European car.

Wish I could rate Gus and his team even higher than a 5. He has taken care of my 06 Mercedes since it’s been out of warranty. He is clear about what needs to be done and will use the best parts at the best price. Use him once and you will never go anywhere else for your European car care needs.

Best shop I have ever been. Always top quality job, honest and reliable mechanic with over 15 years of experience from Mercedes dealership that knows his job really well. I service my Benz there for last 3 years, each time great experience, done on time and much cheaper then dealership not to mention personal approach to client which is not something you would experience at dealership. One person work on your car each time and know your car inside and out which is definitely critical to stay on top of needed maintenance and get you going. Have seen Ferrari’s, Porsche’s and Corvette’s in this shop quite few times which speaks for itself. Gus is passionate and dedicated to his job and it always shows. Highly recommended, try and you wont be disappointed, trust me I am one of these crazy highly demanding nuts and I was looking for right shop for quite some time so learn from my mistakes. This is TOP NOTCH!!!

Gus is the best mechanic to work on my Mercedes. Knowledgeable and a great mechanic. Gus treats your car like it is his! Fair priced and now my new mechanic.

«I’m going to be your new best friend». That’s what Gus said when i brought my SL 500 in for tricky repairs and scheduled service.
A) the work was done quickly; B) the work was done expertly (the dealer would have simply replaced everything involved and charged $ 150 an hour to do it); C) Gus charged, in my guesstimation, about a third of what I would have spent at the dealership; D) Gus is so personable (a Greek man!), that he feels like a new best friend.
He even gave my baby a wash.
My car is a 2006… meaning he’s getting old. We need a personal mechanic like Gus.
Like a Horse Whisperer, Gus relates to his cars… specifically Mercedes, BMW, Audi and the like.
Highly recommended.

Gus’ auto really seems to be a great place to take your import auto if you need something repaired and don’t feel like getting screwed at the stealership. I’m 35 and have been working on cars since I was 13 years old. My parents own 2 older Mercedes vehicles. I do like 95% of the work on their cars but I also have a full time (50 hours a week) job myself that is not in the auto industry. One time my moms alternator went out on her 2001 C320 and it was a Monday and I didn’t have a day off until Thursday that week. So I find Gus on Unilocal and told her to go see him since this car is her daily driver. He really lived up to all his good reviews and then some. Total job was around $ 600 including installation and the stealership wanted around $ 2000!!! Anyone that needs a repair to a German motor go see Gus he will take care of you. I haven’t had the pleasure of meeting him yet but I will stop in there soon one day and thank him for taking care of my parents.

Hands down will never take my cars to anyone else. I first met Gus on a whim… drove past his shop in my E430 quite a few times, noticing the specialization in Mercedes and BMW. I had already received a quote from the dealer for a $ 800 repair. Gus took one look under the hood and was appalled that they tried to charge me what they did. He made the repair in front of me in less than 15 minutes. From then on… and over the past 8 years, he continues to be the absolute best mechanic I have ever dealt with. Honest, knowledgeable, personable, fair, willing to go the extra mile. Like other reviewers have said… if you own a VW, Mercedes, BMW, or Audi (he now services my A6)…Gus is your guy.

Gus is truly one of the finest men I’ve had the pleasure to meet and do business with. He is a great mechanic and an equally great person. He is trustworthy, helpful, and always busy. No wonder. I can’t say enough about him and can’t recommend him more highly. He has gone above and beyond so often. I appreciate him and respect him and am pleased to recommend him to anyone looking for a top mechanic. Every success to you Gus — You deserve it.

If you own a VW, BMW, Mercedes, or almost any German Import you know the labor is very pricey, and you usually will have to take it to the dealers who try to rip you off 99% of the time. However, Gus’s auto repair is a truly legit very very friendly and honest business. Guss is a very talented no ‘B.S.’ mechanic who straight up tells you what needs to be done to fix your vehicle and gives you a very fair price! I saved $ 500 when he repaired my VW Jetta, Bill Jacobs VW was trying to charge me double for the repair. So if you want true no ‘B.S.’ service that is friendly and quality for your import motor I would highly recommend Guss, his shop is the only one I go to now for maintainence.