RetroPlanet

Received a gift from here and wanted to exchange. Had a VERY rude experience via the phone where the person actually made me feel stupid. I then emailed the company and the person tried to tell me the item wasn’t purchased there, even though the person that gave it to me advised me that it was. And she then informed me that she was working on her day off to try and help me with a bit of an attitude. I’d recommend NEVER order from them. All I asked for was a credit, not even a refund or something to rectify the rudeness I received via phone. VERY upsetting. Erika then sends me this: «Our customer service speaks for itself. The problem remains, you wanted something for free from a company that was not where the item was purchased from.
Enough time has been spent on this. Goodbye.» Ridiculous. It’s nice to know they call their customers thieves.