Ben’s Wig and Beauty Supply

I went in here today since I was interested in finding a nice weave but I ended up walking out within a minute. I wasn’t greeted and every time I would try to ask the lady worker for assistance she would turn her back but than watch me when I would look at the products. Also some of the wigs seemed over priced for the quality they looked. Won’t go back.

First, the women in the store are very rude. They were not interested in helping find a wig for me. Especially the fat Mexican girl behind the counter. Who called me a bitch. Horrible customer service, their store is bullshit just bc of their attitude. On top of everything she closed down store on us… No warning– just told us we have to leave very rudely and shut the lights off. Fuck this store I’ll never come back.
Oh! Not to mention I drove all the way from murrietta!!! She didn’t care.
Anyways, it’s not the last you’ll hear of me. I want her fired

This is by far the rudest people I’ve ever encountered and Very POOR customer service (tiny old lady) very rude. They barely speak English. Came at 10:05am and was refused service. Told me to come back at 11:30? Why for? Says you open at 9:30am? Anyway, for it being my first time experience they were shitty and I won’t be spending my money here!

I found this store through a friend several years ago. The $ 1.00 fake lashes are a big plus for me! It is the main reason I will go to shop here. They do have a rather Large selection of NYX products how ever they are marked up at least $ 2.00 more than the prices at an ULTA store. I will have to agree with other Unilocaler’s on their lack of posting accurate store hours. I went one time and they were not opened up at 9:30am it was more like 10. Also depending on your «appearance» they do seem to keep an «extra eye on you» even though they have cameras through out the store. So for that they get marked low in my book. And they do judge people so if you get a «hello» or «thank you» that’s progress for them. I make it a point to just bring my wallet when going there. After requesting the lashes I want from behind their counter, I leave my items up front at the register so they don’t think I am trying steal while I continue to shop. I am sure plenty of people have attempted to steal considering the location it is in, so everyone is a suspect to them. There is also a $ 10 charge minimum if you use debit/​credit. They have other low end makeup brands that have some good products. Nail polishes are cheap here and you can get the gel nail colors as low as $ 3.00. With all this to consider, to each their own so I would check this store out if you have never been or are in the area. :)

I had to give this place 2 starts since this is the only store in the area that sells almost every NYX product. I enjoy being able to see what the colors look like in person instead of just taking a chance and ordering online. I do like their selection of makeup and tools and the prices are fairly decent. However, these people have zero people skills and are absolutely rude. I just go in and pick up what I need and leave, I feel like if I look around for more than a couple minutes they treat me as a criminal The store is poorly organized and there are TONS of sketchy little corners so I understand their need to «watch» the customers, but there are ways to check on someone without making them feel bad for SHOPPING at your store. I will come back because of their products, but that is it.

1^st negative Unilocal review I write is for Ben’s Wig & Beauty Supply store.
It’s 7:00pm and I drove 45 minutes to get here, giving me ample time to get what I need for my weekend jobs and get out. I know this store is open until 7:30 but someone here apparently decided to close up shop tonight and go home early without posting notice.
As I’m standing outside with the lights off and the doors locked, a car with two women drove up asking, «excuse me, do you know what time they close?» I told her that I knew the store closed at 7:30, I was upset about coming all this way and that the store did not have posted business hours outside (big no-​no!). The other woman told me she had been at the store yesterday and a Ben’s clerk informed her the store would be open until 7:30pm.
BEN’S!!! If you read this, POST your business hours and ABIDE by them– Doing Business: 101.

Omg, I thought I was the only one with bad experiences here… well, the one by Chuze Fitness on Highland Ave and 30^th St. I only created a Unilocal account to be able to post how shitty their service is. Yes, the Asians who work there are very rude and are constantly watching you, making you feel so uncomfortable even though you’re not doing anything. And same thing happened to me as another reviewer… the Asian lady came up to me and got mad at me because I was testing «too many testers?!» She just comes up to me and says, «NO MORE, NO MORE. TOO MUCH TOO MUCH.» Like I was five or something. I honestly only come here to buy their $ 1 lashes (which I love) and sometimes their NYX products… otherwise I would NEVER come again. The Mexican lady is more friendly, but she also keeps an eye on you like you’re gonna steal something. Anyways, I’ve been to the Plaza location as well, never had any problems with them, but I also don’t have anything special to say about them either. I just know that I walk in to either place feeling bad vibes and get in a bad mood.

If I could give this place NO stars I would! Not only didn’t he open 30 minutes late he was very unhelpful and rude! The store is stocked with plenty of product, and very over priced! A lack of braiding hair shouldn’t run you for $ 4! Do not ship here! Unprofessional!!!

The one at Sweetwater road by chuze fitness are so rude! They always stare at you as if you are going to steal. Last time I was there the Asian guy got pissed off because I kept «tryings on» too many samples on the back of my hand. I usual tend to go to these one by plaza blvd. at least I am able to tolerate their behavior.

I came here looking for hair supplies and they were out of everything. They don’t sale a lot of things I’m used to buying, so don’t expect a wide variety of products. The staff was okay customer service wise, but they close off certain sections of the store so a clerk can monitor you. I’m no crook but I felt like one. I don’t think I’ll be back.

The eyelashes are THE BEST thing to get here, only $ 1 and it’s a MUA’s dream. (The the same ones they sell on Morphe or Qosmedix but half the price!) also, the hair products are great, they have a big variety but for hair I would suggest going to the beauty supply store on Euclid avenue (yellow and orange building).
I can agree with what people are saying about the service, although they have gotten better by hiring a new employee who helps a lot.

This is my go to beauty supply store. They have good variety and good prices. The guy who works there is great very helpful and even patient, because I always ask him a million questions about different products. He seems pretty knowledgable. If it weren’t for him I would take my business else where even if I had to pay more. The older woman thinks everyone is stealing. She is rude, like talking on the phone while checking people out and acting like they don’t exist. Not the way to treat customers if you want to stay in business. Other than that they seem to have new products and new hair frequently.

The staff here is very rude and unprofessional. There is no greeting when you walk in. You get stared at and followed the entire time, or at least I did. I tried calling the guy at the counter for about a minute for help and got absolutely no response. I was less than 6 feet away from him. When I asked questions about certain products I got a dry response or an I don’t know response.

Went in today for the very first time. Since I needed some hair products. I was surprised that they had a variety of hair products I mean a lot. This is the go too place. To get all your hair needs. Plenty of help there if you have any questions. Ladies plenty of extensions, wigs, eyelashes everything for the hair they have there for great pricing. Will be going again soon! Recommend this place great deals heck it out

I read the reviews and was very skeptical. Luckily, when I came I had the man that I assume everyone was talking about, the one who was really good. And he was. He was very polite and helpful, he had no problem retrieving several packs of hair for us to look at and was even knowledgeable! I got a pack of BEAUTIFUL hair great quality Brazilian unprocessed hair, for a killer price.

I come here often to get lashes and hair products. The guy that usually works here usually helps me out. This morning came in to a woman who threw my money back at me and denied my sercive along with another woman because I simply asked her if there were any cosmetology discount. The other lady was denied because she mentioned that the man that is usually working always gives her a good deal. Horrible service.

I don’t know about any man who works her, only a Asian lady who’s very unpleasant and definitely rude, I’d hope the man is nicer then this lady, anyways here is my story of this horrible place…
First let me start by saying this is one of those places that needs an option for no stars. First I walked in and they told me I have to leave my bag in the front, I looked at her as if she were crazy considering I HAD NO BAG… then the Mexican lady (the only decent person in the vicinity) asked her what she meant because I didn’t have a bag and she reply’s, as surprised as I was, I had to leave my purse with her. That b**** is crazy. I don’t think so … so I put my purse in my car and continued to shop. when waiting for the Mexican lady to help me the same Asian lady came to me and said that the Mexican lady is busy and to ask her what I need to know, when she clearly wasn’t busy. Then when the lady helping me would check prices with her she would say «it spensive» like I’m poor or something, duhh I know it expensive and that why I came her to you cheap looking store. I then I tryd bought a bottle of dye which clearly said 4.99 but she charged me 7.99 and insisted that’s what her cheap post-​it note sign said, however it wasn’t and as I left I told her to double check her false advertised price signs. I feel bad for that nice Mexican lady, she need a new job because the owner of that store is a miserable B**** So anyways I bought my virgin 24″ hair else where for half the price of that woman’s made up prices. It was worth the 5 minute trip to lemon grove’s cdc beauty supply & wig, with A++ customer service for 7 years now, I don’t know why I tried to change my beauty supply store???

The service is the worst. They DON’T like black people. They look at us with disgust and take our money. They will NOT treat you with any respect. The cashier said, he don’t have to smile when take OUR money because we will always come back to his store. BUYERS BEWARE!!!

They have a lot of products to choose from and every thing is very neat. I walked in and was greeted with a hello from the guy behind the counter. He continued to work on what he was doing while my daughter and I walked around the store. If I had a question he would answer it. He was very helpful.
I did not experience the bad customer service other people have been complaining about and I am a black woman. There was no one following me around or looking to see what I was doing. I will be visiting time and time again because I love the selection. I was not made to feel uncomfortable at all. I only gave it 4 stars because that was my first visit. I have no idea how other visits will go. So far, so good.

Came in here a few days ago to help someone look for a wig. Their wigs are not completely natural looking and for a lot of the wigs, you could tell that it was a wig when worn. Some of the wigs look fine, but there were a few… where the bangs parted, you could tell that it wasn’t attached properly and could see the glue.
If you’re looking to buy a wig for a costume, then this place is for you. It’s on the cheaper end and the people that worked there seemed fairly nice. The guy that worked there was very attentive and kept fetching wigs for us without us having to ask. The girl that was there was not as attentive and I’m pretty sure the wig she sold us was the one that customers test out and not a brand new one. She told us that it was brand new, but I’m sure the guy took it off the mannequin. I’d give the guy 4 stars and the girl 3 stars so 3.5 overall.