Needham Day Spa

Expensive but good. I rarely use them unless it’s a special treat. They are just too pricey for a basic mani pedi, but their facials are great.

My Needham Day Spa experience was uncomfortable overall. This was my first and last visit. My nail «specialist» rushed me to pick my nail polish and continued to try to upsell me on my services throughout my visit. She was also rushing through the service and nicked me a couple of times causing bruising on both my toe and nail. The toe bruising I can still feel two days after the service. She asked me three times if I want a gel manicure as if to get a regular manicure is unacceptable. The last time I said no, I said I do NOT want a gel manicure. Both her and a person who seemed to be her manager that I was able to communicate a little more clearly with tried to get me to pick a Deluxe Spa Pedicure when my friend ordered a Spa Pedicure for me. They also have this overpriced vinyl nail polish my nail specialist kept trying to sell me when I couldn’t figure out my nail color, I said I do not need the vinyl for my nails. I don’t know that she understood what I said because I found out later that they overcharged my friend and sneaked the vinyl onto my toenails without my noticing and said I chose it for a french pedicure, which was not true. Despite the nice ambiance and cleanliness of the spa, I will not be back. The two stars instead of one star comes from my massage experience with Sue, who was absolutely wonderful. She did a great job and fully relaxed me before my horrible nail experience which was good because it probably prevented me from having an argument with the nail techs. Needham Day Spa must learn to be tactful when marketing their services, if someone says they don’t want something then understand that. If you don’t understand what I’m saying don’t pretend that you do, find a colleague that can help you communicate so that I can have a positive experience.

The spa is really nice, new, and clean. However, after only four days my gel manicure is cracked on three nails and one nail broke! I’ve been getting gel manicures for more than a year at other places, and I’ve never had this happen! I’m also disappointed that they don’t carry OPI gel polish because they said it was too hard to take off. I’ve never experienced that before: it’s usually my favorite brand, which lasts up to three weeks on me! I’m not sure if I’m going to go back to this nail salon…

I have never actually used this spa, but I was going to purchase a gift card for a friend who lives nearby. i decided against it because their policies are not in compliance with Mass gift certificate law. When looking at their website, their gift card policies state that gift certificates are «valid for two years from the date of issue» and that they «do not give cash back for the unused portion of a gift certificate.» Mass law requires that they do not expire for 7years, and that if 90% or more of the gift cert has been used cash must be returned.
I decided against using this spa since they seem to not be very customer friendly with their policies.

I am a fan of Needham Day Spa. I love their new location. Parking is easy, and the nail service is great and reasonably priced. Check them out!

Good spa and they do a good job on your nails. The atmosphere is nice, but they are always talking in vietnamese and theyre not supposed to be gossiping about the customers in front of them, but I cant blame them, the customers are so annoying, mostly snobs and difficult people so it kind of ruins the experience of being there.

Lisa is fabulous! She took over Needham Day Spa and moved it to an old home she revamped that has such great character and a great flow you won’t be disappointed!
Beautiful décor, gorgeous spa pedicure chairs (and several in a row so you can be next to your friends!) this is my new (old) place.
Lisa, the owner, is fantastic. She speaks English (and doesn’t talk about your behind your back like at other salons) and made me feel welcome, and we were pampered. She did the best job on both the mani and pedi. Cuticles perfectly cut (not bleeding and not left hanging), nails perfectly squared and shaped evenly, top coat is fantastic and dried fast. I had to wear nylons (rare) the next day and my feet were so smooth and slid right down the hose, no snagging.
Best part, only $ 39! This is the basic mani/​pedi and it was just great. If you hit up the deluxe or the spa, there are fun things like extra sugar scrubs and masks for your legs and feet. Yummy!
OPI, Essie and a bunch of other polish brands are available – but this is BY FAR the biggest color selection I have even seen.
As a note, I have frequented Majestic, Highland Nails, and a few others on Highland Ave and some in Wellesley. This is hands-​down the best. Best service, most modern, clean and friendly.

I really love Nataliya! She does great eyebrow waxes. Unfortunately I seem to miss her when she’s on vacation. Worth going to her, though — she’s excellent!

I went to NDS on a Friday afternoon. I’d made an appontment for a mani/​pedi/​brow wax, and when I arrived 20 minutes early I was taken in right away.
The pedicure went well except I hate those friggin’ massage chairs. Also, and this goes for nail salons everywhere, why don’t you do my nails first so that I can let them dry during the pedicure? Right? I should ask next time. I had the standard pedi, so no extended massage or anything, but that’s what I expected, so, great. The owner was doing a spa pedicure on a customer next to me, which looked relaxing… until she (the owner) answered her phone and had an extended conversation while she finished the customer’s pedi. I have no idea if the customer cared, and it wasn’t a deal breaker for me, but if I’d paid for a ‘spa’ treatment at a ‘day spa,’ I might expect a more relaxing atmosphere.
Manicure went well, I requested that the manicurist (sorry, I forget her name) not cut my cuticles and she complied without trying to twist my arm. She was also a great consultant on color… I wasn’t sure what to wear on my nails against a bright red dress for a wedding. We went with OPI Polar Bare (love). After five days and probably 4 showers (showers usually murder my manicures), my nails look great (see pic)!
Brow wax was similarly fine, I asked for a trim/​clean up and she did what I asked.
Total cost $ 57 + tip.
NDS isn’t super swank or the best experience I’ve EVER had, but it’s solid and near work and I’ll be back.

So… I’ve been to this place at least 15 times, and I don’t know if I will go back anytime soon. I used to just get manicures and pedicures, and if i receive a gift certificate to there I woulldn’t mind going back for another mani/​pedi, however, I would never (ever) get another waxing done here. As a result of my waxing experience, I probably will not go back.
They’ve burned me TWO times, and even though I should have learned the first time, I went back again because i didn’t know where else to go. After they burned me the second time– I was just pissed off. When I called them to complain about being burned, they said that it was MY FAULT that I got burned. They claimed that I had an allergy, or that maybe my skin was too sensitive and that I should just put some neosporin on it… … Hmmmmm orrrrrr the wax was too f*cking hot??? I felt the wax burn me as soon as it hit my skin. Grrrr makes me mad even thinking about it. They gave me my money back one of the times, but I had to walk around with a burn scar for a week. twice! GRRRRRRRR
I really liked Lisa (I believe she’s the owner), she has always been extremely nice and friendly, however she does tend to talk on the phone instead of working on what she’s supposed to be doing. I can see how it could really bother people that she stops working on your nails to answer the phone. She should either answer phones or do nails, not both at the same time.
I do love the two russian ladies that work there, though. I would ask specifically for them (i forget their names), but they are nice and thorough.
Should you go here, make sure to tell them exactly how you want your nails done, or they will just do a mediocre job… Be specific, and speak up for yourself. I tend to be quiet and let them do whatever just because i only started getting mani/​pedis like two years ago. I’m a noob. My friends that are from Needham go to Venus nails down the street, or Lovely Nails on Great Plain Ave.

I’ve been going to Needham Day Spa for about 4 years now and it is my go to place to get my nails done. I work in the area so it is very convenient to get to. It is right behind a Sushi place (which is also very good!). The salon looks like it was a converted house now nail salon. It is very clean and the employees are always friendly. I’ve never had a problem there. I’ve gone there for manicures, pedicures and french manicures and they’ve always done a fantastic job. The prices are also very reasonable for the area.
Once I went there before my vacation and on my way back home I smudged my pedicure. I told them what had happened and they told me to come back and they would fix it free of charge!
I would definitely recommend this place to anyone :)

I got a manicure here and have no complaints. It stayed put for over a week which surpassed my expectations. Very clean, pleasant environment and nice décor. They also squeezed me in last minute when a certain other place wouldn’t take me because I was five minutes late. I will come back.

I love this place. Good prices for getting the fake nails. I love the woman who does my nails… Dana. Shes great! I’d go there for other services too but haven’t tried them yet

While visiting my parents in the suburbs I wanted to take my mom to get a manicure and pedicure, since she’s not very good at treating herself. I picked this one because it was close by, and the Unilocal reviewer who actually patronized the services had a good experience.
Our experience there, on the other hand, was pretty awful. I called in the morning to see if they could squeeze two of us in for mani-​pedis sometime in the afternoon and was told to come at three. When we arrived, they were totally unprepared. I waited about 45 minutes.
As a result, both my mom’s manicure and pedicure were done before mine even started. And she did such a terrible job on my mom’s nails! I could have done better at home– she didn’t even file them. She was also on and off the phone most of the time and was generally pretty rude.
My pedicure was totally fine, but my french manicure was very uneven and really messy, I had to take it off when I got home. And I’m not picky about such things.
I was trying to help my mom find a regular salon nearby that she could go to occasionally– it’s not this one. Maybe we just had bad luck, but neither of us will ever return.

I work right by this place and i was having a bad day so i stopped by an hour or so before they were going to close on a Tuesday, and they fit me in for a pedicure, which was so nice! There were a couple other people there, seemingly regulars, who were chatting with the employees. The décor was really nice and created a pleasant environment. They were very professional. All in all, it was a very enjoyable experience, and I will be back.

Went there for a half hour facial plus medicure and pedicure. The facial was ok. But I wasn’t expecting much for a ½ hour one. The medicure and pedicure were wonderful. My nails usually chip after a day or two. But this time they last forever. I really love the outcome. The place is very clean. The ladies there are very friendly. Good place to go for a girls day out…

I haven’t patronized this Day Spa yet. My review is based entirely on shop appearance and employee courtesy.
I stumbled upon it when I confused Highland Place with Highland Terrace. It’s not easy to find, tucked in far behind the Walgreens and some other shops across from the Bank of America, but everyone in there was so nice helping me figure out where I needed to be. They wouldn’t let me leave until they were sure they’d tried every resource.
I was also impressed that they had four customers at 3:00 on a Friday, mainly getting their nails done, and the place looked very clean. I know where I’m getting my next manicure. I’ll have to update this review then.