Veterinary Wellness Center of New Haven

I have been taking my cats to Veterinary Wellness Center of New Haven for several months now. My first cat passed away of old age shortly after I moved to New Haven. The folks at Veterinary Wellness were very sympathetic and attentive, and helped me with all of the sad and uncomfortable logistics associated with dealing with a deceased animal. Since then, I have brought my new kitty, Lemon, in for a few visits. I’m always able to get an appointment that works with my schedule, and we are always seen quickly. The first vet we saw reported that Lemon has a slight heart murmur, which sounded scary, but she was able to clearly explain the causes and risks, and came up with a plan to monitor the murmur. Everyone we have seen has taken their time with my kitties and truly seems to love spending time with animals. It’s also helpful that there is free parking in the lot next door, but there are always spots available in front of the office when I have been.

All of the doctors and techs here are so good. Knowledgable, patient and compassionate. So glad they are there!

This place is the best and the staff is amazing. I feel very confident with the care my dog receives at veterinary wellness center.

There are amazing staff and vets at this center! they are prompt, organized clean and knew how to handle my cat very well. both the vet and the nurse. i was very happy with the service and the visit!

I brought my kitten here for her first check up and I’m really glad I did. Everyone was super friendly and helpful. They even give you starter kit for kittens and puppies.

I was happy with the service here. The techs were really nice and friendly and loved my dog. The vet seemed good and pretty thorough. I was doing a standard check up with a few small issues. Everyone seemed knowledgeable. They gave me a «puppy packet» since I had a new pet with lots of helpful stuff.

My husband and I have been bringing our new puppy for the past few months, and we couldn’t be happier with the service and quality of care provided here. Dr. Crocker is excellent – very knowledgeable and you can tell that she truly cares about animals. The staff here is fabulous as well. While the monetary cost of owning a puppy (in general) is expensive, the money we spend here is well worth the cost since we know our pup is getting the best care possible!

I’ve been very impressed with Veterinary Wellness. My mom is actually a vet, but down in New Orleans so I go to Veterinary Wellness up here. I had two non-​routine visits recently with my dog Franklin and in both cases they did exactly what my mom said she would recommend (and I already know my mom is an excellent vet — it’s nice to always have her as a second opinion!) so I’m confident my dog is getting the optimal care here. They are also just very friendly and accommodating. Highly recommend.

The Drs McKay and Vet Tech Larissa are terrific. Otherwise — it’s a factory. Little time is spent on the visit with the Techs conducting most of the intake, not the doctor. So what am I paying $$ for?
A lot of time is spent waiting especially if they are busy. They don’t know you: they don’t know your dog/​cat: appointment availability times can be limited: even if you request a specific Vet, they are often not «available» when you arrive. In essence, little chance for them to get to know you or your cat/​dog.
The front desk staff is courteous but by no means friendly. Having a great Vet is like a finding a wonderful Pediatrician — take the time to do your research… and go somewhere else.

I only brought my dog to VW a few times since we arrived in New Haven from Michigan in January 2014; I am sad to say I had him euthanized today. The vets and staff at VW were always kind and professional, and they were especially compassionate when I asked them to perform the euthanasia. Just as importantly, they gently emphasized the need to explore other options like surrender to a rescue organization before making the decision. I would not hesitate to recommend their services.

I made an appointment with Veterinary Wellness Center for a second opinion. My regular vet is at a different facility located in a pet store and I didn’t feel like I was getting enough information with regard to a growth my Pug puppy had on her lip. Dr. Crocker at the Veterinary Wellness Center was fantastic. Not only did she give me detailed medical information, she showed me pictures and assured me that it wasn’t anything to be worried about just yet. My regular facility just went straight to surgery as an answer. I wish they had a monthly plan that covered all visits and vaccinations. I believe each visit is around $ 54 plus any other costs incurred at the time of visit. I need to do a cost comparison because I would really like my puppy to start going here as a regular patient.