Petcetera

I came here three times and three times was it a mistake. I have never been to a store with worse customer service. Every employee I’ve encountered here has been nothing short of rude. Here’s a tip: «hi, welcome to Petcetera» could go a long way. «Yea, wait a minute». Hm not so much. I not only will never recommend this shop to other people but I will suggest you DON’T go there.

Petcetera always gives our cat a perfect lion cut, and the employees are always very nice.

Such a cute little pet shop! Outfits, accessories, collars (even bling’ed up ones), toys & snacks. The snacks looked delicious to me!
They offer other pet services too.

Horrible– I bought 4 «dog» cupcakes– the cupcakes were hard, stale, and one of my dogs choked on one of them. I have 4 dogs and wanted something special for the birthday, so I decided to go to this store instead of giving them regular «human» cupcakes. Not to mentioned I paid 15 dollars for 4 small cupcakes– how stupid am I?
At home, not one of my dogs were able to chew on it and by the time I got around to Walter (my Frenchy), he was choking on it. My dog almost died and I am never –ever returning to this store– that’s my family!!!

I believe in letting people know when a business is really worth their money (or not), so here is my experience:
I have a lab mix who –about twice a year– produces so much wool (read: fur) that I feel like giving up cleaning my apartment and running away to the north pole (please note, I would have enough sweaters based on how much hair is flying through the house). You pretty much –and this is no exaggeration– have to clean up the floor every single day. I figured out that life doesn’t have to be that hard (especially since I have a full time job in which throwing in extra hours is required and expected).
So I decided to give Petcetera a try: bath, nail trimming and shaving (I guess you can call it hair trimming, but I prefer to call it shaving or «take off him as much hair as you can»). The entire procedure costs $ 60 (+tip) and Emily does an amazing job. It can take 1 – 2 hours (they usually call you when you can pick up your dog). I always get half of my dog back (just kidding) and he feels good and pretty getting a lot of compliments. I wished it was a little cheaper, but I haven’t found a better place yet that does the same job, so… Most important, my dog and I are happy. As long as you make sure they understand exactly what you want to have done and as long as you are ok with the price, this is a good place to go. I also have seen how they were treating the dogs and I must say, 3 thumbs up!

One unpleasant experience can ruin a place.
We’ve taken my dog here for a bath several times, and usually I was very happy with the experience. This last time there was a tall awkward man, a manager or owner, who was rude and gave us the impression that they’d really rather we weren’t there. We were handed a watered down bottle of shampoo when we asked to use their shampoo, and he seemed very annoyed that we wanted to use their towels. He was also clearly annoyed when we asked the cashier to allow us to pay, when he had her working on something else. I assure you, sir, we won’t be bothering you again.

My dog loves Petcetera. They are on our magazine street route for walking and even when we are walking across the street she strains at the leash to cross and visit. And the staff supports this habit. She gets a warm welcome whenever we visit. And yes, I the owner, with the wallet, also like Petcetera. This is the place to go when you feel indulgent and want to get a treat for your pet, without breaking the bank. They have a huge selection of wonderful clothes, leashes and other accessories. If I allowed myself, my dog would have a larger wardrobe than me, they have so many adorable clothes I want to buy for her. They also have an interesting assortment of treats and all natural food, all reasonably/​competitively priced. This is a locally owned business that has been on Magazine street for many years. It is so much better to support locally owned stores than the big boxes.

Not sure if I should take offense. You be the judge. I walked in. I see a young girl doing some sort of inventory, look up, see me (we make eye contact) and go back to doing her work. Not a word.
I walk through the store looking at all the cute (and yes, overpriced) pet items that I would have gladly spent money on since my dogs are like my children.
I pass by another employee behind the cash register who also doesn’t give me the time of day and is also doing some sort of inventory.
All of a sudden I hear someone walk into the store and I hear «Hello! How are you doing? Do you need any help today?»
Wow. There are no words. Rude and apparently they only acknowledge those who «look like they have money. «
Don’t waste your time here folks. I will gladly spend my money on my pets elsewhere.

Great place for all types of pet supplies, including costumes!

I so wish I had a ton of extra spending money for this place! I love coming here with my children and checking out the constantly changing stock of Petcetera. Actually if I wasn’t a parent but a animal parent, they would be spoiled rotten 4 legged friends.
We usually buy a few edible treats and look at the clothing, but not a lot of plus sized stuff for a fat Australian Shepard. Its ok though, because she rather treats than clothes.
We been there as they were giving a dog a bath in the back. They seem to really spoiled her nicely.
I haven’t come in here yet with my dog, im afraid she will tackle the food and embarrass us. :-)
Check this place out by all means or buy a gift cert for your dog people in your life.

My little dog buddy is very handsome ordinarily, but Petcetera makes him look like a movie star. He’s still kind of an asshole, but you’d never know it by looking at him. Once he is done with a grooming from Petcetera, he truly looks like royalty. He’s kind of a jerk though.
Kudos on the name too. Petcetera.
I like it.

They recognize my pup every time we come in. Their store is perfectly set up for my dog to walk in and choose her own toy since everything is close to the ground. They also let her try the treats/​dog foods and have us several samples to try out before switching over to a new brand. Love petcetera and plan to continue visiting for as long as I live in nola!

Love this little boutique! My dog loves loves loves their treats!

I’m from Chicago, visiting New Orleans for a week to dog-​sit for relatives. I was delighted to come across Petcetera during a walk along Magazine St. – and returned 3 – 4 times to buy treats and toys! The first time, I bought a harness for one of the dogs; I was undecided between two styles, so Kate actually demonstrated each one on a stuffed dog! The next day, Lena was equally helpful. Yes, the products are high-​end, but it’s comforting to know that their quality is «vetted» (yes, intentional pun).

Catnip cigars that are LOVED by ALL cats! Ours get a new one annually, and every one I’ve gifted was a huge success.

My dog is OBSESSED with the home made peanut butter cookies from this store. She is a 7lb chiweenie and friggin INHALES them like she is a pitbull or something. We got her a Puppia harness here when we first got her, and it’s still going strong. The people that work here are incredibly sweet, very helpful when I have a billion questions, and truly understand how to interact with dogs. My dog is pretty cute and petite, and so we get a lot of people on the street trying to pet her and otherwise harass her, which she is not into. But the workers here are very respectful of her and I’s personal space and understand doggie body language, making it a really pleasant shopping experience.
Yes, it is a small boutique, so the prices on many things are WAY inflated. Even though it’s a once in a while splurge, I feel good supporting a local, animal loving business and my dog certainly enjoys it, too!

The perfect place when you want to spoil your four legged family member. The prices aren’t cheap but you pay for quality. I got a Saints shirt for my dog that says «wag Dat». Everything is so cute you start to think, my pup should have this! The customer service is great and knowledgeable.

An early Saturday morning, I brought Lola Falana D. here for a bath and a mani. They were very sweet with her, including breaking and hand-​feeding treats to her. Her mani looked better than other groomers and they also explained how her nails grow.
Oh, yes… we shall return.

Y’know how you have that impossible person on your gift list and you really have no idea what to buy them. BUT lucky for you, they are obsessed with their pet. This is the place to buy them a gift. Yes, it is mostly doggie stuff but I have found items for the cat lovers in my life.
Plus you can bathe your own dog here in their self-​service bathtub which is up on a platform which really could save your back.

Great stuff in the store, great food, great toys, great doggy clothes.
High prices.
Nice homemade treats. Get the sample bag for $ 1−2 – your pup will love it.