Sabon

I purchase a body scrub delicate Jasmine is expired!!! Cannot believe it is true! See the procure below! It supposed to expire in May 2013! If you would like to purchase, remember check the expiration date first!

Love!!! In a bottle, bar, tube — yes!!!
I love this store, the staff are always so genuine and helpful! And they always give free samples of stuff!

Just finished a bar of their citrus soap, and wept. Time to order more. The staff is very helpful in guiding you to what you need in body products. The place smells incredible.

Worst shopping experience ever. This is a prime shopping district that has no room for untrained, imcompetent sales associates. They are not there to play with customers in the sink. They have no knowledge of their own products, store policy and worst of all lacks basic algebra skills and makes too much mistakes that they cannot rectify themselves.
I had a horrific experience returning an unopened product I purchased a few days ago from another store. Their sales associates can’t use the cash register and ripped me off with a lower refund. Whem i pointed out, they said there is nothing they can do so I have to call their customer service line to settle. They said they realize that its their mistake but they cant amend thus i will be ripped off. WTF!!! This is not a cheap lotion store so why hire subpar employees to destroy their brand?

I stopped by Sabon, greeted by the best employee named Cindy (the asian one) Real cool and great customer service! Definitely will be back!

Feelin dirty in midtown? Head on over to the Sabon in times square and wash up!!! Sales associate Cindy will give u an experience that can rival the best Sentō in Japan! My husband and I went in there looking for free samples, until we encountered Cindy, her great personality and salesmanship. Cindy guided us through a wash, exfoliation and last step lotion right there in the heart of the store. Using their fantastic wash fountain my husband and I walked out of there cleaner and fresher than we have ever felt. Cashier Tori added to the experience by gift wrapping our purchase for free. Its clear that store manager Sara is determined to ensure that her customers walk out of that shop happy, clean and satisfied. Both my husband and I work for retail companies and were pleasantly surprised with the level of service and friendly atmosphere. Only Sabon going foward!!!

The service was great! I was looking for a LUSH nearby, but this was closer!
Outside, some employees were handing out soap samples.
When I got inside, they have a sink where they let you try their products starting with your favorite scent (rose, vanilla, lavender, etc.). The employee had me try a body scrub, shower oil, this powder that turns into a creamy liquid when water is added that makes your skin soft, and a moisturizing mist.
This just gives you an idea what everything looks and feels like since they don’t allow you open the containers on the wall.
After that, I got to choose the scent I wanted for the products I wanted to buy. The employee even offered to hold my products at the counter until I was ready to pay since I had a lot in my hands.
I got a smaller size of the body scrub, foot scrub, and 2 bath bombs for about $ 70

I love Sabon and have been going to this store frequently whenever I needed to pick out nice presents. But my experience here yesterday made me never want to go back to this location again.
I stopped by yesterday evening to get some gifts, and this girl who works there was totally flirting with my friend that came with me… Paying no attention to the actual shopper. Also, she was telling us how she made these guys to buy her burgers because they wanted to use the restroom… I don’t think that’s right.
She also forgot to include pumps for hand lotions so I had to go back and get them. Of course she doesn’t apologize for wasting 20 mins of my time running back to the store.
Found out that there are other locations in the city and will surely be visiting them instead.

Just went to Sabon for the first time and loved it! A co-​worker gave me one of their lotion sets for Christmas, and I got hooked on the lavender vanilla patchouli scent.
The service at this store is amazing. They were really knowledgable and helpful, but also didn’t pressure me into buying anything. And all of their products smell SOOO yummy! Don’t be afraid to try everything and ask questions, or to just explore all the scents by yourself. :)

LOVE LOVE LOVE this store. If you are a sucker for lotions, crème, soaps, body scrubs, DO NOT. I repeat. DO NOT go in here. LOL you will buy the store out and it’s not cheap! :P
Customer service … fantastic. Very helpful and knowledgeable staff, you couldn’t really ask for better workers than what they have at this store.
All of their products are vegan, not tested on animals and smell divine. They have everything from hand soaps, to baby/​mommy products to even some items for men. I purchased their body wash oil and the scent stays on you, goes on smooth and clean and smells so fantastic. Their hand cremes are top notch especially for the coming winter months when my hands are drier than a dessert.
Thankfully they have a location in Chicago, so I can’t wait to go to that one when I need a refill on the items that I purchased!

Love love love this shop. Not only are the sales staff friendly and helpful but the products are GREAT. A few times I’ve been in they’ve given me a sample wit my purchase and I always end up returning to purchase the sample. Great products and an even greater price and super unique for friends and family across the country since it is not everywhere.

If you are looking to get a gift that impresses and is QUALITY… Come here… and look no further. It is not the cheapest— but its worth it.
It’s in the heart of Times Square but walking in, you would never know.
It has a very serene feel. Smells wonderful and lots to choose from.
I bought a set with bath salt, minerals, soap, oil, and lotion for a surprising $ 69 for a mother’s day set… so that’s a WIN!
Stop by here and at least try their creams and see how long the smell lasts and how long your hands will feel hydrated. It will not disappoint.

Nice experience!
I had a beautiful gift wrap in store! love it

Long overdue review. This place is so darn cute and when you walk in you think to yourself how come I never heard of this place. Well me and my friend Sandy tried and met this lovely salesperson named Camile. He was so sweet as he washed our hands it felt like a spa experience. Then you saw the price and you think at least the stuff is natural so worth spending the money. My friend Sandy brought some stuff for me and we even got goodie samples which are so lovely. I tried the soap and my body felt softer than an baby. Will I come again for sure this time with money on me. More likely I will come back on my b-​day let hope this time the weather is nice that day.

I was pretty curious about Sabon because I am a hardcore Lush fan. I wanted to see if they are any better. Well the customer service very much reminded me of Lush — extremely attentive, friendly, helpful, and just glowing. Is that because of their products?
Well the girl who approached me was such a sweetheart, and offered to give me a hand wash. They have this adorable sink in the middle of the store and I wanted to use it! So she gave me a quick 3 minute hand wash in which she used like 6 different products! They all felt amazing and I wish I could buy all of them. Needless to say, my hands smell delicious and are still extremely soft. I got a sample of a face cleanser they had. Though I asked the employee what makes them different from Lush and she didn’t know. Well anyway, Sabon is a great store with phenomenal natural body products, and I will surely be cheating on Lush occasionally.
It’s just sooo expensive wahhhh :-(

GREAT customer service, such friendly and knowledgeable staff and incredible, good quality, unique, practical products. I feel bad about indulging in most expensive things, but not Sabon.

Having a bad day at work? Go wash your hands at Sabon. It’ll make you feel a little better. Or perhaps you’re nervous about a big meeting? Go wash your hands at Sabon. It’ll relax you and freshen you up for your meeting. Need to kill some time? Or maybe you just have a thing for scented soaps? Go wash your hands at Sabon.
Sabon is the happy place I escape to when I’m have a bad day at work. Every Sabon is equipped with a round, freestanding sink with four faucets for the complimentary hand-​washing procedure. You get to try the soaps, scrubs, lotions, and more. Then you get a dab of under-​eye serum and a bit of moisture-​locking hair serum to complete the experience.
The shop girls are all really friendly and knowledgeable, especially Kirstin, the manager at this Sabon location. Yes, their products are on the expensive side, but it’s not hard to discover something that’s worth splurging on at Sabon. For me it’s the hair serum. Not only does it smell great, it also gives my dry ends some much needed pampering and protection.
Sabon. Treat yo’ self!

All I wanted to do yesterday was get a gift for a friend, but I ended up walking out of this store because the salesgirl was so pushy and annoying and wouldn’t stop babbling away even after I said I did not want my hands washed and just wanted a minute to look around and think. It was a beautiful sunny Saturday, was that really too much to ask?
Overbearing non-​stop talking is neither helpful nor suggestive selling; it only comes across as desperate and is a fabulous way to chase your customers out of the shop.
It does look lovely in there and I was looking forward to checking out Sabon’s products. Too bad I didn’t get to do any of that yesterday.

My favorite of all the Sabon stores. The store is so pretty and boutique like. The staff is very knowledgeable and friendly too. I love all the products and especially the amazing hand treatment you can try when you go into the store. Anyone who has not been to a Sabon, you NEEEED to go ! I promise you will walk out touching your hands like they are brand new. My favorite is the Lavender Shower Oil, Lavandar Apple Butter Cream and a bunch of the soaps. OH and the Dead Sea Mud Mask is AMAZING. So happy theres a store right in Times Square now !!