DSW Designer Shoe Warehouse

Really like this DSW location — in October, I bought an adorable pair of blue suede boots (not shoes) :)
Recently returned, and found my favorite running shoes (Mizuno) there — awesome deal — got them for $ 80 (normally pay $ 115-​$ 120 elsewhere).
I find the sales staff super friendly and accommodating here as well and wanted to give a special shout out to Krystal (#29 232)!
Looking forward to returning for more bargains!

The story has plenty options of shoes and bags. If you were 8/​5, I’m sorry to disappoint you, but this size are sold quickly, so before you get all excited about some shoes, check if there’s you size first!
However, I’m not sure the prices are that cheap as people think they are. The sale section is really bad. It seems there are only ugly shoes.
The clerks are not that nice!

Just was very pleased at the selection at this location.
In the Men’s section, there was a great selection of casual shoes to choose from.
I will be going back.

I come to this DSW location sparingly, when I am around. Today, I passed by en route back to the office to look for a pair of shoes. Typically, I wouldnt even bother writting a review for this place, but the lady who helped me was so friendly and helpful I decided to share with the world.
The store is typically very crowded and hard to manuever with all the people clogging the narrow walk path, but soometimes you can find a good deal or an item that is on clearance for either 30, 40, or even 50%. Look at the color label on the sign in each aisle for the amount of savings you will recieve!
Anyhow, I went to the location in Atlantic Terminal on Monday evening and saw a pair of shoes I wanted, they did not have my size, I came here today and they did. Great, and to add fuel to the fire, this location had them for 30% off. However, they did not have my size here either, but not to worry, the very helpful employee ordered them for me online and price matched the sale amount for me.
All and all, great experience for me, I subtracted a star for the long wait, but its NYC!

So many shoes, so little time. I almost bought boots this day.

DSW is a great store that has a lot of options. I usually end up finding all of my shoes here even though I sometimes try to shop at the individual designers. The prices are very reasonable.
The store is very clean and the location is very convenient for me at least. The men’s section is on the top floor. The store is usually very clean and orderly. I also like how the store is arranged. There are a lot of long rows of similarly group shoes that help you pick out what you’re looking for more easily. It’s better than having to search out individual designers or deal with random arrangements of shoes.
Every time I’ve gone into the store the stuff of been extremely helpful. They either know exactly what you’re looking for and can point you to the shoe that you’re looking for or they can answer pretty basic questions at least. They always know at least a few brands to recommend and can definitely get you your size pretty quickly.
I’ll definitely go to DSW first thing for the next pair of shoes I buy.

Horrendous. Lack of staff. Lack of training. Rude. Waste of time. Skip this location and go to 34^th. The manager should be fired for not managing the lines and cashiers. They all looked befuddled. I have been in line 20 minutes and it has not moved. Hellloooooo corporate: FIX IT

I went there yesterday to exchange two pairs of shoes I had ordered online for a different size and I had a horrible experience. I quickly looked through the store first to see if they had the shoes I wanted available in my size and when they didn’t I went to have them make the exchange for me. My cashier was Esther and it was clear from the beginning that she is immature and not fit for a role in customer service. She mumbled and her energy was very low, barely looking me directly in the eyes. I explained my situation and she said she would do the returns for me and order the correct sizes. After several minutes of her doing the returns she tells me my total is going to be $ 94.00, which was the price of the two shoes. I told her I purchased the shoes with two separate gift cards, which I didn’t have on me, and that I thought she was able to exchange them. She looked at me and just kind of looked around and shrugged. She had no clear intention of trying to find a solution so we went back and forth a bit and I told her that I didn’t have the cards and all I wanted was an exchange, why couldn’t she have just put them on a merchandize card and pay with that? So she had the manager, Benjamin, come over and he said to her, «well let’s make the customer happy» and call customer service to see what they can do. He also offered me to pay for them now and do something else on the back end. I said I did not want to purchase the shoes at all if I had to pay with a different form of payment than my original. Esther finally agreed to call customer service and she sat on the phone with them for maybe 5 minutes. She was mumbling again so I couldn’t really hear what was going on. She hung up and then called into the manager again. She sat there silently not explaining what the outcome was and not looking at me. The manager comes over and says with a smile, «okay so are we all good here then?». I responded saying that I had no idea because she hasn’t given me an update. She should have been clear about what the outcome was. So she said something to him and then he went on about his way. She then hands me the return paperwork and a gift card. I asked her what the gift card was and she said it was what I had asked for, that I didn’t want to buy the shoes anymore. She started to smirk and laugh a little. I said no, I wanted the gift card so that I could purchase the right size shoes. I did not want to purchase the shoes if you could not find a solution to your mistake and lack of communication through the process. When I said this she started looking around and laughing again. I couldn’t deal with her any longer because she was clearly not a professional if she was laughing at her customer. I found the manager, Benjamin, again. He seemed to be on the same page that he understood that I wanted to make the exchange and purchase the shoes with the gift card. He offered to make the purchase for me but at that point I was so furious and exhausted with the situation that I just wanted to leave. He apologized but he really didn’t handle the situation as well as he could have. If I were in his shoes I would have asked for my information and followed up with an email apology. Needless to say I now have $ 94 to a store I don’t want to give my business to. I will likely have to buy the shoes because it is a waste of money to not use the credit but I will never buy anything from this store again. They seem to have good inventory at good prices but I would rather pay full price for a quality customer experience. I am a recruiter and I specialize in customer service professionals at a corporate and retail level, and this was the worst customer service professional I have ever dealt with.

The selection is very large and expansive. There may be a lot of goods, but the goods aren’t great. Hell, they aren’t even good.
I came here to buy a pair of crappy sandals for cheap that I could wear to a music festival and then throw out. The array and selection of sandals, while there were a lot, were all the same. Seriously, it was like the same sandal 10 times at different price points. Many of which were above $ 50. This isn’t nordstroms.
Maybe I’m unaware of the purpose of this store, but I thought it was like a cheap bargain basement type place. Are people really coming here to buy Michael Kors sandals??? And if so, WHY would you want the 100 year old type that clearly no one else bought because they’re heinous.
Honestly, for my purposes, better off going to target. I also had to wait in line for like 20 minutes to buy said crappy sandals.
A plus is the people who work there are nice and cheerful. Maybe its because they don’t buy their shoes here.

Love it. Big box store at its best. Obviously a tremendous selection at most competitive pricing but the real determining factor here is a staff that seems to not completely hate their job. All good signs. Thank you DSW for showing that it can be done. 1 star penalty for astonishingly long lines at times. Like, nevermind I’ll come back another time long lines.

This is my go-​to place for shoes at a great deal. Check out their clearance section in the back. I rarely find anything in the clearance handbags and shoes section though because this is just a popular location. It’s great to get $ 5 and $ 10 rewards coupons for signing up their rewards program. You get a $ 5 coupon when it is your birthday.

Pretty good selection, but crowded. In the men’s section, tons of summer shoes like Sperry’s and other boat shoes. Two rows of dress shoes/​boots, and of course, their clearance section in the back. Lines were too long though.

It’s like ladies night in here. Cashiers calling the «next shoe lover» decent shoes at a decent price.

*** Great location, Lots of selections, Helpful staff ***
Love this location. So convenient to get to! You’ll always find a wide selection of shoes for men and women here. In general, DSW will always have something that you’re looking for. I recommend joining their rewards program because you get discounts!

Lapin and I came here recently to look for new dressy shoes for him. I have been here before but this was his first visit.
It didn’t take long for him to go through the small couple of aisles they have dedicated for men’s shoes. In the end, we weren’t able to find anything for him but I found a cute pair of flats for $ 64ish in the clearance section.
The lines are usually long during lunch time, after work, and during the weekends. But occasionally, they do have employees walking around doing express checkout for credit/​debit card holders. And be sure to sign up for the loyalty membership as they mail coupons.

Needed socks, put it off, then was mailed $ 10 (for weeks later) from DSW, so used it here on a 3-​pack of thick socks for $ 10.95. Staffer circulating with an iPad asked if I wanted to check out, and I did, so he got me on my way much faster than the huge line at the register, so an extra star for that.
Selection is decent for sizes 13 & 14 for shoes, but not socks.

DSW located in Union Square is in the same building that houses Burlington and Filenes. Kind of like a mini discount shopping mecca.
Never shopped at DSW before but I needed some new gear and decided to give them a shot.
Holy shoegasm Batman! I’m drowning in a sea of shoes!
As soon as you walk in to this huge shoe store all you view are footwear as far as the eye can see. Aisles and aisles of shoes, mens, ladies, casual and dress shoes, boots, sandals, sneakers, running kicks, etc. Socks, belts, and accessories too. From top designer labels to the little knowns to the unknowns. Prices run from expensive to moderate, and even some on super «let’s get rid of this crap» clearance racks.
Dig and hunt for decent sales. As I find with places like this they sometimes don’t have a shoe in the size you need, but there is usually something else in stock to choose from. If not, just go back a week or two later as inventory is restocked or turns over.
I scored two fly pairs of brand label shoes at a good price. Cause I’m fresh like that.

Great big collection of everything. And nice collections of boots and brands. valentino, Gucci, coach, etc. practical work pumps, flats, sandals, high heels and dressy shoes are available

I really like DSW! I prefer to shop online these days, but going to the store is always a fun trip. The DSW is located in the same building as Burlington Coat Factory, and a baby store. You go up the escalator, and you’re greeted with a BLINGED OUT sign – bright, shiny lights that just scream «COME BUY THINGS» at you and your depleted wallet. Or maybe that’s just me.
This location is organized, and I never have too much trouble finding what I want. I try to stay away from the clearance section, because I rarely find shoes I’ll actually want to wear, and it’s a much more hectic area. But I’ve had friends find great pairs of shoes (kate spade flats, for example) while browsing. While their brand names are not as high-​end as Century 21’s, they have a good selection for different budgets.
Plus, their boot section is great. They’ve got riding boots, booties, high-​heeled booties, shooties, in pretty much every color, but favoring the basics – brown, black, cognac. On the down side, a lot of the styles start to blend together, and I find it harder to locate pairs with quality leather.
As for their other speciality, handbags, they do not disappoint. I came here after work desperately searching for a new bag. I had a few qualities in mind, and was pleased with the organization of the bag section. It’s right by the entrance to the store, and fairly color-​coordinated. Plus, a lot of what they had in stock online was also in stock in the store. I found my London Fog bag for a little over $ 60 in stores, but it was $ 49.95 online. Unfortunately, I could not get the price matched because I was told that DSW online and DSW in store are NOT the same… That’s very disappointing and I wish that it had been advertised more clearly. It would make sense for the store to match the price online… But I guess not.
When they check you out at the registers, they call out «Next shoelover!» and I think it’s pretty charming. There are plenty of wallets, socks, and other accessories to tempt you while you wait on line, and I’ve had to resist falling into the trap many times (no, Christine, you do not an ornate coin purse or super cute… pill? box).
Overall, the location is fine, not too crowded, but I think I will still stick to buying things online, where I can see for a fact that I’m getting the price I want.

I really like this location. Even though it’s always so packed and busy in Union Square, this location is enormous. They have a good selection of shoes (in my size at least) and I always find something when I am there.
I do try to avoid it as often as I can because I don’t need any more shoes, but I can’t help myself. The deals are just too good.

Grand magasin de shoes… :-)
Alors… Comment dire? Il y en a pour tous les goûts ! Les bons comme les mauvais… Et il y en a des mauvais… :-)
Mais en cherchant bien à travers les rayons de ce grand magasin on peut trouver une paire de chaussures sympa.
Les tarifs sont raisonnables… C’est du Helpyourself… Chacun de débrouille et essai ses chaussures… Ensuite direction la caisse ou pas si vous avez trouvé Ze paire of shoes de vos rêves ! :-)

Precios muy bajos!
Encontrás carteras, zapatos, ropa de famosas marcas, a precios increibles!