I want to sing a song to the staff members. I want to sing«True Colors» by Cyndi Lauper, because I’ve never seen such blasé faces. Duane Reade, please support your team members better.
Jonathan K.
Rating des Ortes: 4 Brooklyn, NY
This store is surprisingly well organized. Service a little soulless but hey, it’s a midtown convenience store.
Anastacia B.
Rating des Ortes: 4 Elmhurst, IL
I really liked me some Duanne Reade! There were actually locally made items on the shelves. We scored with some dark chocolate peanut butter made in Brooklyn without all sorts of crap in it. If you are visiting NYC its a good idea to stop here and get water and supplies. The water at your hotel is likely to cost an arm and a leg. Yes, service can be spotty but no one offended.
Rachael H.
Rating des Ortes: 3 New York, NY
Its okay if you are familiar with pharmacies and how they operate, otherwise you may run into some trouble. I have been coming here for a year now. It is convenient and the pharmacist know me now. It’s not that bad if you know the rules and regs on medicine. I really don;t think it is that bad.
Emmy J.
Rating des Ortes: 1 Brooklyn, NY
Please… stay away from this place. After what happened the other day I should’ve known to not come back. I only came here regularly since it’s near my campus. I will not be returning. Problem 1: The lines. Oh wait… there are no lines. People just stand there cramped between shelves while waiting to check out. Problem 2: The man who is, I guess, the manager tried to sell me a VERY expensive and overly priced flash drive. I asked him«Do you have anything less expensive?» He says«No, sorry.» Even though within his and my eye shot, there were two that were at least 10 dollars less and seemingly good quality. I asked and bought the lesser priced one. Problem 3: The cashiers can be RUDE. The other night I went here after class. The girl called me up to where she was standing. I walked there. Apparently, she«moved» to the other side and said, «Uh, hello?» I got confused and instead of choosing to correct her, I quickly put my things on her side so I could leave. Then, when she hands me my receipt, she THROWS it at me. Think I’m kidding? She literally threw it in my direction. I was more than shocked. I hope she sees this because I will never ever return there.
J M.
Rating des Ortes: 3 Brooklyn, NY
I’ve never been in a Duane Reade when I needed to ask for assistance. I pretty much know what I want and what I’m looking for. And besides the staff doesn’t look particularly interested in helping you out. So, when I get to the register things tend to move smoothly(unless the lines are long) because I have my rewards card in hand, my go-green bag out, and my cash ready. So, I tend to avoid shopping here before 9AM or during the lunch rush because the lines are ridiculously long, and there may be separate lines for each register or one line waiting(and people wait to be called by the next available cashier, which is ridiculous). There’s nothing spectacular about this location, except for the fact that I worked in the area for a while(I was literally right next door) and so it was a really nice convenience to just leave the office to pick up things I needed. While coworkers took cigarette breaks, I took my own version of a «cig-break»(runs to DR, Starbucks, or Guy & Gallard)…that way I leveled the playing field for«breaks» without having to pick up a smoking habit. I was in the area yesterday and stopped in here to pick up some things when I spotted these cookies. I love Duane Reade’s Delish products and my latest craze are their PB&J and Raspberry Bloom cookies. They also produce some great eco-friendly products. This DR store and me are like an old married couple, although we’re use to each other every once in a blue moon it surprises me.