Ebenezer Eyelash Extension

Do not go beyond two weeks for a touch-​up!

I have been going to Ebenezer for 12 years. Yes, I’ve been a loyal customer for a long time. Honesty, I have never cheat because I trust them. Every 2 weeks, I love to visit them for my perfect fix and very relaxing foot massage. Beautiful eye lashes make me more confident and give me the power of the eye that you should try.

I had been a loyal customer here for years then decided to take a break for a year to let my natural lashes grow back. Upon returning twice, I will never be back.
My first visit was fine but I noticed even though I asked for cat eye style extentions (where the lashes progressively get longer towards the corner of your eyes) the woman only switched what type of length she was using three times. In prior visits my technician switched at least 5 or 6 times. They looked fine when I left, so I wasn’t too concerned.
I followed their directions, that I know well.. . Not getting them wet for 24 hours, no steam whatsoever, no makeup, etc., yet within 5 days a third of my lashes had fallen off! Also, many were sticking out in crazy directions that even with gentle combing, I couldn’t get right. I ended up plucking them and realizing what the issue was. They cut corners and instead of using longer lashes towards the corner of my eye, they just glued them halfway out on my natural lash! No wonder they wouldn’t stay aligned.
My second visit I informed them I was unhappy and explained my issue and they assured me it would be fixed. I gave them benefit of the doubt and thought maybe my other technician was new and made a mistake.
Surprise, surprise, days later I had the same issue with them prematurely falling off AND yet again, upon closer inspection they did the exact same thing they had before by not properly gluing the lash where it belonged.
Yes, they may be inexpensive, but you get what you pay for. Sadly, it’s no longer what it use to be. There are plenty more options in the city now then there were years ago, so I’ll happily take my business where I’m not basically throwing my money away.
Check the reviews under the section that are not recommended. They are all one stars that have been hidden saying exactly what I have been. I feel many of these 4 and 5 star reviews are from newer clients that don’t really know any better. Yes, they’re beautiful if you don’t know that so many are not supposed to fall out and how they are lazily cutting corners by gluing the lashes too far from the base of the lash.

With a 2 week vacation in the sun coming up I wanted to be makeup free but with beautiful full lashes. I’ve never had them done before but people always tell me how addictive it is.
After checking out reviews on Unilocal,I called Ebenezer to see if they had a immediate booking and just my luck they had an opening at 4pm.
It’s very close to the Empire State Building and closer to 5^th ave.
when I got there the ladies at the desk were very friendly and the office has framed business, newspaper & TV accolades.
I filled out a form with does and don’ts of maintenance and allergy warnings.
I waited less than 10mins and was in the care of Heidi for one hour.
She had such a gentle touch and I also got a great complimentary foot massage. I got a full mix lashes with a special mascara to make them look fuller. I didn’t feel any sensitivity which is great.
Now, the only reason I didn’t give a full 5 stars is because I don’t have anyone else to compare to them.
My natural lashes are short so right now they look double the length which is going to take a while to get used to. In future I would get much closer to my length for a more natural look. I’ll be in a place where no one knows me so I’m not too bothered. I received a print of instructions of care and a free gift of body lotion. Thank you ladies for the great experience and I’ll definitely be back.

I have been going to Ebenezer for over seven years and it is the best place in Manhattan for it in my opinion, affordable with a great team. Love the girls, the place is super clean and everybody is always very friendly. Esther is by far my favorite, she is a super star of Ebenezer, her hours are almost always booked and it is hard to find some available schedule. She is super talented and excellent doing eyelashes.
Rachel is also very good but she is one of the managers so she only would do eyelashes when Esther is not available or things like that.
This place has been around for many years and every year is getting better, so do not waste your time and go get them at Ebenezer.

I have been a loyal customer coming here since 2008 and felt so sad and disappointed last night after my refill session and here’s why.
From the start, they always give you a stamp card for every visit, they write down date and stamp it. After every 10 visits, you get $ 20 off. I was at my 10^th visit last refill session and my next was to have the $ 20 off but somehow, I lost my card. I remember seeing it when she gave it to me but the next day when I checked my wallet, I couldn’t find it so I called the front desk and asked if I had left it there. She said, no, they don’t have it. I said, you know that was my 10^th visit so I am to get the $ 20 off next visit right? She said, yes, I know and yes, you will get it. So I was relieved and besides, I will have a fresh new card to start the 10 all over again after next visit.
On the day of my 11^th visit which was just last evening, I went, thinking I’m getting $ 20 off today, great! So I did my refill and was ready to pay. The lady said, so, you lost your card and so there’s nothing I can do, so its $ 74 (suppose to be $ 54). I said, what? but you know its my 11^th visit right? she said, yes, she checked her system and it is my 11^th and I was to get $ 20 off but the boss lady said, sorry, no, you really need to find your card, our policy is to always have the card and I said, where does it say that? I’ve never been told that or seen any signs saying that? I said, are you serious? she tried to ask the boss lady who was hiding behind her office door but said a straight, NO. Meanwhile, she always had a happy face greeting me everytime I went. She was even there when I first got there but after I was done, she was hiding in the office and would not come out to tell me face-​to-​face. The other lady at front desk said, just try to find your card. Hello… I couldn’t find it at all and that’s why I called her to ask if I left it… She even said, yes, I know you called to ask and we didn’t have it and I know its your 11^th visit.
I was shocked and was besides myself … Seriously??? I said, I’ve been a loyal patron coming here for so long, why would you do that? She said, sorry over and over. This is how low they go for just $ 20 that was rightfully mine to be discounted after the 10^th visit and they knew.
I’ve referred so many friends there and really liked my lash girl. I was happy and now I’m so sad, disappointed and even angry to know that people could appear so sweet, friendly and nice and yet turn around and become fake, nasty and cold.
I know that I lost my card, but the whole point of the matter was that I called and spoke to the lady that I lost my card and she acknowleged that she knew I was due for my $ 20 off after 10 visits, I was made to believe all was good until after I got my lashes done and then she tells me, no, sorry. If that is not outright wrong and the worst business etiquette ever, then I don’t know what is.
Never again would I step foot in this place. All the friends that I referred will be canceling their appointments and also never stepping foot in your door as well. SHAME ON YOU EBENEZER!!!

I went to their 35^th street location and loved it. This was my first time ever having extensions done. I was a bit nervous, after all, they are touching your eyes. The ladies helped me pick out a length that would be slightly dramatic, but not over the top. I took off my shoes, lied on the table and was covered with a warm blanket. The only minor uncomfortable part was the taping of the lower eye lid, no pain involved, just a bit irritating, but that feeling stopped after about 15 min in.
As other reviewers have stated, they only take cash. The place was very clean, the technicians were very nice. I will definitely be returning.

This place is great. I am a happy costumer!
Every time I get what I want, a beautiful set of lashes that look stunning and natural. The girls in here really know what they are doing and do their job with a great attitude. They always greet you with a smile. They just changed their address and the new place is beautiful! Really clean and peaceful atmosphere. I love my lashes. They are soooo addictive!

Beware of ebenezer eyelash extensions!!! I went with a friend and they would not allow me to see what they were doing when my friend was having her lashes applied… they absolutely refused… leads me to wonder how safe it is…

The Korean ladies do such a good job! Love this place. It’s also very inexpensive comparing to most other places. In just 1 hour I have most beautiful lashes which make me feel so good about myself! Thank you Ebenezer

This was my first time experience at Ebenezer. What a surprising experience I had. Their staff were friendly and courteous. The shop is a relaxing and calm aurora. As I just got out of work, I felt so relaxed, I fell asleep on their day bed. I woke up with beautiful, medium length lashes. These are the most fabulous lashes I’ve ever got. They did such a lovely job on my lashes. There definitely is quality and care here.
One good thing to know is this:
I received a 10% discount by friending their Facebook page.
I already received an extra 10% for Valentine’s day. (now to ²⁄₁₅)
They also told me that if I refer a friend I’ll receive a 20% discount.
I’m going to refer my friends and coworkers here. They’ll love it here.
I highly recommend Ebenezer. ;) to 32^nd street location!

I am an eyelash extension addict. I’ve been to many salons in the city. One day, I was recommended from my co-​worker to go to Ebenezer. Now, I’ve been a customer here for about 7 months and my own lashes have grown back stronger, compared to other salons where I’ve been a regular customer.
They care about my lashes and have informed me on how to care for them. In my experience, when I use mascara and heavy make up for a special occasion, my extensions fall out more than usual. Now that I’m an Ebenezer customer, I understand why they don’t use strong heavy glue for my lashes and have no odor when I get them done.
I love Ebenezer, they make sure I’m satisfied and make me feel special. That is fabulous ^^. I highly recommend this salon.

I first started coming here upon the recommendation of my cousin who is always in the know about such things and ended up getting eyelash extensions here for about 3 years straight until earlier this year when I spontaneously developed an allergy to their glue and became unable to wear eyelash extensions. I even tried buying glues on the internet and brought them in, but the ones for sensitive eyes make the extensions fall out within a couple days, making the whole process moot except for special occasions.
So I just use mascara now and am disappointed to have had to give eyelash extensions up (the constant compliments, swimming/​waking up/​sleeping looking fabulous, the ease when traveling, and saving that extra couple minutes in the morning), but I kinda think my eyes appreciate being free of them as well now (feels healthier).
A lot of people come here and I would say the patron crowd is diverse now that everyone has gotten wind that eyelash extensions here are only $ 90 something for your first basic set and then depending on how frequently you go, touch-​ups are on a sliding scale. I always tipped $ 20 regardless of the price I was paying or the performance of the girl. Touch-​ups are necessary as they will fall out sometimes leaving you with bald eyelash patches (never a good thing). You really have to go at least every three weeks for best results. Once you start, you won’t be able to stop (unless you develop an allergy like me) as they cut your natural lashes so they are a stump and then glue the eyelash extensions onto them (as opposed to just gluing the extensions onto your whole lashes). And you’ll get use to having amazing lashes at all times and the constant compliments on them and you will get addicted. You have been forewarned.
I would say be careful the girl you get here. The best one left early-​on who had hands that were like butterfly wings. Try to get a girl with a light hand and delicate touch. I’ve gotten stuck with girls who had big hands and a heavy rough touch which made for an unpleasant experience. And I’m not fond of the clear Scotch tape they use here (think they should use a cloth hypoallergenic tape instead). I also would have appreciated seeing the girls sterilizing their hands and/​or the equipment in between patrons (they don’t) or their replacing the pillows and blankets between patrons (again, they don’t). I don’t recall if they still do feet massages here, but I always opted out. The star I’ve taken off here is for hygiene.
I would recommend going for «medium curl» for a natural and uplifted look. The longer extensions fall out faster. They aren’t heavy at all and during the three years I had them I barely noticed they were there.

For the price, this place is a buried treasure.
First visit is $ 90 and you are lying on the table for an hour/​hour+. People are nice, it’s clean and quiet. They don’t last forever… you need touch-​ups after about 2 wks. Just lie there and relax and you’ll feel like a million bucks when you leave.
Is it the healthiest thing for your lashes? Probably not.
Is having these fabulous lashes pretty addictive? Yes.
Is it a great value for the money? Yes.
Not easy to find the first time, call in advance a day or 2 for an appt.
Cash only!

I had been going to them every few weeks for almost a year and every time i felt great walking out of there… it’s amazing what a dramatic change it made in my everyday look.
until recently, the lashes started to fall out more frequently and i felt like i was wasting my money. while i was out of town i tried a different place and the technician told me that she noticed i had a lot of broken and weak lashes and she didn’t want to attach extensions to them because it would only make it worse. i feel like although Ebenezer does a good job they aren’t necessarily looking out for the health of your natural lashes. since i’ve taken a break my lashes have been growing in healthier. they are pretty accommodating and can usually book an appt the day of which is really convenient.

If your looking for beautiful natural looking lashes I def recommend Ebenezer, I left this place feeling great after a relaxing application of lashes, I must admit I would’ve been better off with out my «foot message», I def loved my lashes it lasted for two months but started shedding one by one after a month and no one could tell that they were fake!!! worth the money.
In Dept: When you enter this location you go upstairs and you are greeted by the front desk, appt. is a must here, the person who will do your lashes come out into the waiting area to get you, you go into a big room full of mini beds, where you take your shoes off and lay down, you tech will ask how long you would like your lash then you close your eyes and relax, the application of the lashes is painless and relaxing, about an hour long.

I have only been to Ebenezer once and was really disappointed with the lashes I came out with. You couldn’t even tell I had them done except when I looked down or had my eyes closed. I had a great experience at a place called Albina’s during spa week, but their regular price was too high for me (180), and a coworker suggested Ebenezer instead. I was incredibly disappointed with their communication and their service.
First off, I now know they have a special solvent that can remove las extensions but when I came in (with some remnants of my previous trip to Albina’s) they PLUCKED the old ones out, which obviously included my actual eyelash. Some of this was incredibly painful, but since I didn’t know they had some solution that would have taken care of this painlessly, I thought I just had to deal with it. I am still not sure why they did not offer it to me as a choice.
Secondly, after my lashes had been completed and I complained about how short they were, they told me that my remaining lashes after the first treatment (and after they plucked the hell out of them) were too short to hold the medium length extensions I had requested and had given me the short ones instead. The fact that my lashes were too short is not their fault but I couldn’t believe this was not communicated to me as they put the lashes on. If they had told me this from the beginning I would likely have waited a few weeks for my natural lashes to grow out in order to take full advantage of having lash extensions.
Since then I have started going to JJ Eyelashes and I absolutely love them. When you come in, they offer you the J-​curl or the C-​curl in various sizes on a cardboard sheet so you can judge for yourself what size you want, something Ebenezer certainly did not do. They talk you through the entire process, give you great follow up pointers and during the process, they will tell you if something doesn’t work (like if you choose a length of lash that is equivalent to your own instead of longer). I can confidently say I will never be going back to Ebenezer.

I didn’t make an appointment but I was really lucky – I had walked in just as two customers had cancelled their appointments apparently. But I saw the schedule book and they are BOOKED! All the time! So just so everyone knows, you should definitely make an appointment (fyi. closed on Sundays).
The woman at the reception desk (I’m assuming the manager) was really friendly and professional. I’m Korean, but the friend I came with was not and we both had equally good experiences. The girl who did my lashes recommended I choose «MEDIUM» length (which is a mixture of 10~11 mm length). My lashes look wonderful – natural but a marked difference from my normal lashes. My friend got a slightly more dramatic look with all 11 mm but they look great as well.
I would give a five stars except for the weird massage experience I had. In the middle of my eyelash extension-​ing, the blanket covering my legs gets lifted and someone starts feeling up my leg! I got really freaked out why someone was molesting my leg, when I realized they were giving me a «massage». But the lady doing my massage BARELY even squeezed my legs. It honestly just felt like she was placing her hand on my knee, and then pinching my foot. Didn’t even use both hands or put her weight into it!
Give me a real massage, or none at all. But other than that, my lashes look fabulous and I’m very happy with my experience. Will def. come back next time I’m in town.
**ALSO – CASH ONLY! I had to run to an ATM because I didn’t have cash on me!

The first few times that I went to Ebenezer, I thought it was amazing. Cheap service and full of lashes on my eyes, I loved them. I continued to religiously go for at least 20 times, since they fall out after only 1.5 weeks.
Until I stopped going and all of them fell out, I realized they made my REAL permanent lashes fall out as well! I am left with even shorter lashes than before the extensions. They are so bad for your lashes, and I haven’t been back since. It’s been at least 7 months since and my lashes are still not as long as they should be…
It’s nice to have it done once in a while for a special occassion, but for long term… beware, as it will make your real lashes fall out!

My friend in NY booked me an appointment here for fun to get eyelash extensions because they’re «fun!» Plus, I figured the price of $ 90 was relatively affordable compared to the high end prices of $ 300+ extensions. They moved store locations so it took me a while to find this place (To make it worse, I’m not from NY!) the lady at the front desk kept yelling at me telling me the street name over and over again (as if I even know where the location is!)
They’re pretty anal about making sure you’re on time for your appointment. The front desk lady even calls people and leaves voicemails asking them «where are you???» I found that to be a bit creepy, but I guess it makes sense since they are busy…
First, this place is packed with Caucasians and African Americans. I would have thought it would be Asians since it’s run by Koreans, but the secret’s out! You’ll never know who’s got real ones or false ones…
They take your coat and bag, make you lay down, put a blanket over you and then ask you what length you want. Being a newbie, I asked for her suggestion and she gave me medium lashes. Then she puts tape under your eyes. (Remove all eye make up before you go here!) and you have to close your eyes for an hour. You’ll start to feel them picking up the falsies on your forehead and feel them attaching them with glue to your real lashes. Then in the middle of the whole process, someone starts massaging your feet and legs. (I was a little uncomfortable since I didn’t expect this, but it was nice) I’m pretty sure I fell asleep since the person doing my lashes had to turn my head straight several times (haha)
I could have sworn that a man was doing my lashes in the middle of the process, because I had asked a question about how long the lashes last and a low manly voice said «as long as you want it to.» I thought that was a little creepy, because it sure as heck wasn’t the girl that I was previously talking to!
Anyways my lashes look pretty natural! We’ll see what happens to them in the next few weeks, since I wont be going back to NY for touch ups. :D