FedEx Office Ship Center

While the staff was friendly enough, I had a project copied and bound with dividers. There was a specific order to the pages and the dividers were supposed to be in alphabetical order (I even made a list to follow so there would be no confusion). Thank goodness I double checked it with my master copy because I wold say it was done 90 percent inaccurately. Pictures were in the wrong tabs and the dividers were grossly out of sequence. It was a complete mess and it had to be unbound and I had to put it back together in the right order which took about an hour and a half. I would have been embarrassed if I were them to have made such huge errors, but they didn’t even seem phased by their incompetence or the inconvenience they caused. I had to work an hour late on a Friday because of their lack of care, and no one seemed overly apologetic. While I was able to maintain being pleasant I was VERY unhappy.

The staff is grumpy and miserable and they never want to make things easier for you. When you walk in and make eye contact and they see you have a package to drop off they’ll just ignore you until you walk up to them and address them.