Levi’s Store

Rubbish service, I was largely ignored as the sales-​guy was more interested in talking about «hoes». Ended up walking out. Total wankers.

The worst customer service ever! Rude and stuck up people that have no idea how to make sales. I came to exchange 4 pairs of jeans and as soon as I said «exchange» they tried to get rid of me. I understand I make no purchase but I might pick something I like and pay the difference. They think they are too good to serve you. They tell you right away that prices start at $ 70 like it’s a luxury to own a pair of Levi’s jeans. I don’t understand why such big company doesn’t check what kind of people they hire. I have no idea if the chubby girl is a salesperson or a manager but she told me they don’t carry any of the jeans I asked for. I looked around anyways and I actually found the jeans I wanted but didn’t even want to deal with anybody at that place anymore. I’ll go somewhere else since there’s plenty of Levi’s stores in this city.

I strongly suggest O.M.G which is near from this store. It has the exact same levis jeans, byt lower price

BF and I went to this store on a Saturday afternoon. The last time my BF had purchased jeans, Sk8ter Bois were in (yes, it’s been that long) and the last I had purchased new jeans, I was XXlbs lighter (too afraid to step on a scale to quantify it– sorrynotsorry). For men’s clothes, in a store with an intimidating selection, I find the best dressed male employee who is doing his job (and not just standing around ignoring you). For my BF, I found Frederick. I waited patiently for him to finish with a svelte male customer and then asked if he was free. He nodded and then I explained the problem and waved a hand over my BF. «Please help.» He took one look at him and said «34 Short Athletic». He brought us over to the correct display and dug out a pair of the aforementioned jeans. He pointed in the direction of the fitting room and asked if we needed anything else. I said that we wanted to purchase at least 2 pairs so would need more help as soon as we confirmed his size. Frederck announced that he needed to go on his break but that he was going to leave us in very capable hands. When we were in the fitting room, Matthew (?) came over and introduced himself. Frederick’s pick was spot on! Matthew was very nice and when my BF cautiously identified that men seemed to be wearing skinny legs, nowadays, he helped the BF find a second pair of very nice fitting skinnier leg jeans. While they were in the fitting room, I spied a wonderful courier jacket that I knew would be awesomesauce for the BF’s build and I brought it over. Matthew looked at the jacket in my hand and said «very nice! That just came in and I have one, too! That’s going to be great on him!» We coaxed the BF to try it on, and even he had to admit it was great when he looked in the mirror. BF bought the 2 pairs of jeans and the jacket.
I asked Matthew if he could help with the women’s jeans, as I only needed to get 1 pair. Perhaps the desperation and hopelessness of my feelings about getting a pair of jeans for my new fat a$$ triggered flight in him but lucky for me he said «I don’t think I’m the person to help you with that but I know who can.» He led me over to a woman (Darlene) surrounded by a flock of European customers and spouting sizes and cuts to her assistant (?). He caught her eye, and pointed to me. She met my eyes and said «I will help you in 1 minute. Let me just finish up with these ladies. I got you, hon.» I expected dealing with 7 customers would take a while but was astounded when she proceeded to address each one’s issues within about 20 seconds a piece. A few didn’t have English but she seemed telepathic in her ability to know exactly what each woman needed. 1 such customer, Darlene asked her to lift her shirt and when the customer didn’t understand, she pantomimed it and as soon as the customer did, she waved the customer over to a new section. «You want a 26 long.» pulling a pair off the shelf, pointing to the size sticker. I was seriously impressed and intimidated. She asked me how she could help. I explained that I had gained so much weight even my current pants didn’t fit (BDUs with the waist folded down). She asked if I knew what style of jean I liked and all I could reply is «not too skinny, I have freakishly large calves» She laughed, squinted at my waist (which was buried under 2 layers of sweater + hoody) and selected a pair for me and said, «ok, try these on. If they don’t fit, come back to me, because I got you.» I tried them on and while I was able to get them on, my heart sank because I was pinched at the waist but I could sit. I was unsure, do jeans with so much stretch need to be purchased too tight? I came back out and found her. When she asked how they were I said «I like the leg and the rinse of this 1 pair but how much muffin top is too much muffin top?» She laughed and said «I got you. We can do better than that.» She explained that while I have a short inseam, if I tried one of the same waist size with a longer inseam, there would be more room in the waist. My legs are so short I’d have to hem short jeans anyway so hemming extra longs would make no difference to me. I tried on a same size waist with an extra long leg and HALLELUJAH! Darlene is amazing. I had to hug her or cry over my new jeans and so she let me hug her while we were flush with this victory. They fit and look great. Levis should give Darlene a raise (hopefully they are already paying her a lot) and she should have at least 5 assistants during peak shopping hours. People leave jeans stores because they are overwhelmed with the choices and get cranky tired after blindly trying on a few pairs. The only thing limiting her ability to move even more merchandise is the fact that there is only 1of her but salespeople like her are VERY rare and do so much more for the brand than just push a pair of jeans. I used to buy DL1961s but you can be damn sure I’m going to this Levis first, next time, because of Darlene.

Levi’s = timeless. The dressing rooms remind me of military camp tents, awesome. Staff was super friendly, and jeans that finally feel and look right. Why does every time I put on a light grey hoodie sweater I hear «Gonna Fly Now» by Bill Conti. Great spot.

This Levi’s store is exceptional. Big, roomy and full of Levi’s for everyone in every size, shade color and print… didn’t even know Levi’s had prints! I like the spacious dressing rooms. They look like your own personal camping tent. This is also the only Levi’s store that I’ve encountered that offers a selection of jeans for us curvy women. Minus a star because the so-​called curvy jeans don’t measure up to their claim. I tried on three pairs of Levi’s for the «boldly curvy.» They all fit too wide in the waist and they made my backyard look as flat as a pancake. Boldly curvy? I don’t think so. Otherwise, this store is great. Very kind and helpful staff as well.

I had a really annoying return (I work in retail also, so I know that returns aren’t the best thing to get, especially in holiday season), but Justin helped me out and he was so nice and quick about everything. It was so nice!

The store is nice enough, but I have to question the way they do business. I came in to return a 4 jeans I bought online (cyber monday sale). I wanted to exchange the jeans because I ordered the wrong sizes. The dude tells me I can exchange them but their will be a price adjustment and I will have to pay the difference between what I originally payed and what the store was selling the jeans for on the day I went in. I could understand that policy if I wanted to exchange the jeans for different types of jeans, but I just wanted a different size?! So I ended up just returning everything. Basically they lost all my business because they would not permit me to exchange the jeans for the right size. How does this make sense? I guess they would rather lose the sale than actually accommodate the customer. Sounds like a winning business strategy to me!

Came into the store, tried looking for someone to help me but staff was either talking to each other and just staring in to the ceilings and walls.
After helping myself and finding my own fit and size, the dressing room attendant was very helpful and escorted me to my changing tent/​room.
When I was about to leave, I still wanted to check out the different fits and colors they had and out of nowhere the worker finally appears and offers me help. Thanks, but I was just about to leave, where were you 10 minutes ago when I needed you?!

Just did my Christmas shopping and although I am a fan of Levi’s I will NEVER shop at the Soho store. The manager Ericka is rude and her staff has no idea how to service clients.
Levi’s you should know better, Broadway is full of stores who carry your brand, I for one plan on taking my business elsewhere.
the STYLE CURATOR

Epic fail, in a series of epic fails.
For a once innovative brand, who for all intent and purpose influenced the entire modern world with the invention of denim pants, continues to be a once was.
Let’s be honest, there is really one thing these guys sell at this ‘new store’, blue jeans.
If you sell one thing, shouldn’t you do it better than everyone else? A cryptic assortment of ‘cuts’ merchandised in equally mysterious ways throughout a store that looks like it was designed in 1987 (that’s not a compliment). I get that you were founded in San Francisco a hundred years ago, but how does the turn-​of-​the-​century wharf-​themed vernacular resonate with your customers who couldn’t give a flying frick about your history and more than likely couldn’t point out SF on a map? It’s 2012, not 1912.
Innovate or die.
The ‘one’ sale person on the floor (apparently only distinguished by a wireless headset and nothing else) was busy doing something clearly more critical than helping the numerous confused customers. Ok, I know from the past that I want a pair of Levis 510’s. Ok. Where are they? They sell just jeans here, can’t be that difficult, can it? Wanna bet.
Ok. 10 minutes of un-​aided search, I find the minimally marked shelf of 510’s. Pure merchandising genius. All folded, no prices visible and sizes hidden. Am I supposed to pull each stack apart?
Off to Uniqlo.

Is it just me, or are all pants being labeled as skinny now even if they are straight leg or boot cut? I don’t know why I even tried them on when I could see that they were not skinny, maybe I was hopefuly that they would look good anyway, but to no avail.
The sales section was very messy even though the staff were right next to it, making it very difficult to fnid my size

This is one of the few stores where my husband and I both like to go shopping. Somehow we both fit into their jeans and love the way they feel. He’s tall and I’m short, and that’s ok, they have jeans for everyone. Once a year we make our annual trip here to get a pair jeans we’ll know we’ll get many uses out of.
I’m not saying these are the only jeans I end up wearing, actually since I’m short, I tend to buy jeans whenever they come in a short size that way I save money hemming them up. But I do have to say, they are classic jeans with many different colors and styles to choose from and that’s what I love about this place. The people will help you find your size no problem, everything is as organized as it could possibly be, and no the jeans aren’t that expensive when you look at designer jean prices. Yes, they are more money than Gap and Old Navy, but it is Gap and Old Navy we are talking about. In just a few more months I’ll be making my trip to this classic store for the right pair jeans for the next year.

When all else fails and you just don’t know what to wear, I bet you throw on your favorite pair of denim and a cute black shirt and hit the New York City Streets. For many jeans are the go to clothing for most occasions– a night of drinks, dinner with a new man, a baby shower or just a day of shopping. Whatever the occasion, your favorite pair of jeans are normally there to share it with you.
So, where do you go when you are looking for the perfect pair to share your life with? Levi’s of course. This store has a pair for everyone– Tall, short, thin and chubby– you’ll find a pair that fits and looks great. I normally have one of the associates select a few for me, since I feel like the know their merchandise better than I do, but if you’re feeling daring hit the shelves yourself and go for something a little outside your comfort zone. I’m sure they’ll soon be your new BF.

I was here last night for the launching of the new Levi’s Lens Pack for the Hipstamatic iPhone app. This place has a nice set up. Vintage Cameras, lots of photographs on the wall that are not framed, but held up with just nails. Very creative.
Old man Levi is coming back with a vengeance. This photo gallery/​party space is gorgeous from head-​to-​toe. Obviously the exhibits, but also the layout and the hipsters who frequent it (often in underwear that masquerades as shorts). It exudes downtown cool.
The Levi’s brand has epitomized classic, casual American style since their Levi Strauss jeans were invented in 1873 and quickly became some of the most recognizable and imitated clothing in the world.
Half decent… I’ve been wearing Levi’s for over 30 years now (things last forever) so I found myself needing a new pair and this place let me down. There just isn’t much there due to the size. I’d recommend going elsewhere or just going to
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Awesome Sale… Levi’s makes beautiful jeans and this store had the 531 skinny khaki colored jeans on sale for under 20 bucks. Perfect for the summer time… to secretly wear to work and then after work to hang out with friends! The store was hip and trendy, had a nice selection and a wonderful staff!

This is my location when jean shopping, I finally found a fit I like, the 514 slim straight. Now I just go back every 4 months or so and see if there’s a new wash I like.
On the last trip I saw the sale rack and super skinny 510’s were on sale for $ 10 so I’m giving those a try. Definitely won’t wear them out for a big dinner though, these are TIGHT man. Particularly around the calves. I’m no Russel Brand that’s for sure.
I like this location best followed by the 14^th Street location. The styles here are definitely superior to what you would buy in other retail locations BTW. Go on, give it a shot. Just stay away from the acid wash, PLEASE.

When I first walked in, I couldn’t beleive how many different styles they had of jeans… but I’m glad they did, because they really do have somethign for everyone. Different syles, different shapes… it was cool to pick-​out something that was just for me. The quality of the denim is great and it has such a classic but cool look.
Check this place out!

Came in here tonight to see some college friends. I don’t usually shop at Levi’s but I decided to look around anyways. Staff was super friendly, striking up conversation about my tattoos and piercings. Its super cool how the back-​up selection of jeans are right behind where they are hanging. I ended up walking out with a pair of white skinny jeans for under $ 30, thanks to the sales going on. The dressing rooms were clean and everyone seemed happy to be at work, something that is super refreshing in the city. It was about an hour and a half before closing, so I didn’t experience heavy crowds and didn’t have to wait to try and my jeans. It was a peachy shopping experience and I will be returning to Levi’s in the future.

— overall rating: 3.5
— helpful attentive staff
— almost always crowded
— can be a mess at times
— prefer the one by Union Sq, never crowded more organized, though the staff isn’t as accommodating
— affordable

Why are the boys working here so delicious?
I come into a little change and decided the best way to spend it would be on some classic pieces for my wardrobe. I can’t wear any other jeans for this price. It’s just impossible. The cheap jeans fall apart and do not fit over the ba-​dunka-​dunk. So I invest in Levi’s because they are built to last. I had a pair of jeans from here that I loved and lived in. And on one fateful day I I fell and broke my ankle and they had to cut my favorite pair of jeans off of me. Even in the throes of pain I begged the medic not to ruin my jeans. Sadly, we had to part. So I happily bought the same number yesterday and now I’m home and Unilocaling in them when I could be in my pajamas. I don’t care. I love these jeans. All my Levi’s Even the ones that are too big for me. I can’t get rid of them.
There is definitely a time to go here. Anytime I show up it is not too populated so I can have a somewhat productive trip. A line to the dressing room is unavoidable. I hate waiting in it because the floor there is warped and caved in so it makes a lot of annoying noise. The staff in the fitting area … totally useless. If you don’t know what you need, bring a friend because you won’t get anything back here except for some eye candy.
There’s a little sale section right near the fitting rooms too that makes my heart go pitter pat. I love the S word! There’s nothing to really fall in love with. Some trendy stuff and impulse buy worthy things laying ’round.
Funny thing, the store ran out of shopping bags. How do you do that exactly? But the girl at the cash register was very sweet so I didn’t mind so much.
Thanks for being the supplier of the only jeans I will ever wear in the trendiest, snobbiest place to shop in the city.