Mash Army and Navy Store

I went there Tuesday, March 22^nd 2016 to see if they had the Leatherman Skeletool CX. They had it in stock and when I asked how much, the man out the counter said $ 120. I was immediately caught off guard when I knew they only cost about $ 80 (sometimes less, sometimes more.) When I asked if he could knock the price down he called the manager and I first asked him how much he would charge for the tool. He said «that’s $ 89.95» — I asked the man «where did your employee come up with $ 120 and if he’d settle for $ 80. He proceeded to tell me to order it online if I wanted it cheaper (which I did — thank you
) I then left the store.
I went back Wednesday, March 24 2016 for a pair of Palladium boots. I asked if I could try on a size 10 (which they acted like it was a big deal that I even asked to try on a pair.) They said «we’re out of size 10 and the boot doesn’t come in half sizes so here’s a 9.» I tried on the 9 just for the heck of it, but still too snug. I thanked the man for his help and as I was walking out I noticed a slightly larger Palladium boot, same model number, same color in a 9 and a half. Either they’re customer service is far below par or they don’t have knowledge about they’re own stock/​products.
Yes, they have a large variety and that is the only reason they are getting 1 star (even though that’s the lowest possible rating.) Very poor customer service, a superior lack of product knowledge and severely overpriced.

This place is a real army navy store, something rarely found especially in midtown. Service was great. My size boot needed to be ordered and arrived prior than expected. Price was great and they’ll get u whatever u need from the store.

Mash was exactly what I needed. The store’s a bit unorganized so it may not be easy to find what you need yourself, but ask for help and they’re very helpful and accommodating. The store is well stocked, and convenient to get to. They had exactly what I needed, and they were willing to give me a good deal to make the sale.

Top notch service! Was in and out in 5 minutes and the salesperson honored the price I saw online. Definitely recommend this place!

BEWARE!
Wish i could give zero stars. My brother wanted me to get him boots in a hurry before a trip, so we didn’t have time to order online and so around. These are my complaints:
— over priced
— merchandize is old (crumpled boxes, worn wrinkled leather, dry cement)
–the guy is friendly to make the sale, gets mean if he thinks you don’t buy and forget about customer service one you have bought the item.
— little receipt barely legible print out from one of those old calculators
— dirty disorganized store

I came into Mash during a snow storm seeking boots and while it took me a moment to find the gentleman working that day, when he emerged from the back room, he was extremely helpful and knowledgeable about the boots at which I was looking. He suggested the right size based on looking at my feet (2 sizes smaller than my usual size so I found that impressive), was helpful and pleasant as I was trying them on and made sure that they were laced properly and free from tags before I left the store wearing them. The sale price on these boots was great and there seemed to be a great selection with good prices across the board. Obviously, the location is convenient if you’re already in the neighborhood and not that convenient if you’re not but if you’re near Tines Square, this is the spot for boots, bags and multi tools.

I am scared to go there anymore. You walk in and you get thugged by whoever is working. If you just want to browse be aware that you will be left alone for maybe a few seconds before the dribble begins.
Prices are a fools game. I fell into the trap once for an $ 80 jacket that cost me $ 110. Just went back to price a jacket and he offered it to me with a discount but it was still priced $ 20 too high.
How does this guy stay in business?

Expensive in store! overpriced though! just bought a patch in store visit way too expensive, i should have bought online much more cheaper, the employee, sorry for this word the black guy! he maybe dont like his work hes rude and un approachable and unreliable! i mean fckn rude! get some another job dude you dont fit in that kind of work!!! well the store in good lots of stuff to choose its just the the dude is freakin rude and un reliable!

I found the person who helped me (owner? manager?) very helpful and courteous. Unlike Dave’s they had a good selection of Alpha N2B jackets — and N3Bs — and a lot of other Alpha jackets in a lot of sizes. The store is in a small space, but it is organized extremely well and so they can fit a lot of things in it. When I have more time I might stop by again just to get an idea of the extent of their inventory, as authentic military surplus stuff is usually high quality compared to much civilian gear. A+ rating from me!

I work in the City, and sometimes I need to get new work shoes or a flashlight, Leatherman etc. Its a convienent place to go, but seriously overpriced. OK i got a Leatherman Surge, which I treated myself to because I got the new Engineering Job, it set me back 175 dollars for something that costs about 90 or so dollars.
I also got a Pelican 2360 flashlight which set me back 70 dollars for a 30 dollar flashlight. The Isreali guy is friendly enough, but the prices are a bit high. He also will try to upsell everything. If you buy a flashlight, he will ask if you need extra batteries, extra cases, boots, work gloves etc…
They have a tin of boots and shoes there, and every Carhartt and Dickies item imaginable. If you can spend the money, and its an Emergency, then go here.

Their online price and in-​store price differ.
Their online price is much cheaper than in-​store price.
To be fair, I was at one point ready to pay the in-​store price. It is totally understandable that having a store in midtown manhattan costs a lot to maintain. But the attitude of the guy when I mentioned about the price gap just blew it, and made me don’t want to shop there. How easy is it to lose a customer nowadays?
SO, even if you live as close enough as one subway ride away, save your time and mta fare, buy online.
The place is probably worth only to make sure you’re getting the right size.
In addition, you can find even better deals from other online dealers.
2 stars just because the store itself seemed nice old fashioned military wear store-​like.

Mostly overpriced stuff. Disorganized. Workers are so-​so, depending on whether or not the owner’s around.

The mash us army & navy store is the worst store that I have ever seen. As soon as you come in you will see the big mess where is impossible to find anything at all, especially if you need different size. The prices I would say is not cheap. I read the other reviews and I can’t understand what those people found cheap in there. The staff is very unfriendly. Nobody offered any help while I was looking for different items. It was bad experience for me visiting this store. Mess, dust, rudeness…

Solid, totally unremarkable old-​school Army & Navy that offers a dependable selection of military and work wear. Infinitely more organized and navigable than nearby Kaufman’s, but not nearly as style and brand conscious as Dave’s, it’s a functional, no-​fuss store that offers pretty much exactly what you’d expect: Carharrt clothing in giant sizes, sturdy, mostly unfashionable boots by the dozens, military bomber and M-​65 reissue jackets, long-​johns, insignia patches, wool socks, and the like.

Every once in a while my Carhartts just wear out. They pop a seem. They snag a zip. They fall to bits. There are times where not even a patch will put them back into service. On those days, I head to Mash Army Navy.
Beyond the dusty mountains of Alpha Industry jackets and cheap, Olive Drab cargos; Mash stocks Carhartts of every description. They’ve got loads of the washed duck variety, which look worn very quickly. If you do a little digging, you’ll see that they carry the double-​knee/​rivited variety. These are perfect for winter bike rides and chilly construction days. They’ll also take a solid three years of abuse.