New Way Cleaner & Tailor

I LOVE this family and this business. They’re fast, accommodating, and pay very close attention to the items that I drop off. I’ll occasionally have an item returned that was rushed and a bit slovenly done, but overall they’re great.

This cleaners is overpriced and stitching is sloppy. I went there when my original cleaners was closed for sewing on a denim shirt which worked out fine. I started recommending family members. My mother ripped her puffer jacket and wanted it sewn up. The stitching was sloppy and didn’t even follow the normal stitch. It was crooked when the rip was in an EASY perfect spot to be sewn properly. Their work definitely reflects the time the put into your clothing. The third item I bought to them (and the last) was a leather jacket which had a rip in the sleeve. A couple months later the stitching is loose. I tried to go back and show the male owner the problem. He said my leather jacket material is bad and not the sewing when you can CLEARLY see HIS thread undoing itself. When I tried to converse with him he didn’t even give me eye contact instead he continued his task at hand and told me I was wrong. Horrible customer service, could’ve just fixed the 6 stitches i paid $ 8 for. I would NEVER Come back to this place.

Great customer service! I had a couple pieces altered to my size. They did a good job and it was fast too. And yes I will return again Im happy with the prices and service. Thank you!

Very polite and personable. Needed them to fix a rip in a leather coat and repair my zipper in my favorite skinny jeans. Jeans are perfect. The rip repair was good… I was expecting a different kind of repair (fusing like the leather fixer that you see on TV) but the stitch repair was sufficient. I am giving them 3 out of 5 stars because I took a shearling coat their to be cleaned and learned that their leather cleaner only comes to pick up once a week. So I would have to comeback NEXT Thursday to drop it off. A little inconvenient. But they were polite about it. They also accept credit and debit cards. (I can’t stand it when small businesses do notl)

The prices for tailoring and dry cleaning are actually higher than they were in my old neighborhood (the LES)… but the people there are very nice. I was a bit surprised that they didn’t have me try on the pants I needed tailored but now I know that I should mark them in advance before coming in.

Great family run business, if you’re lucky one of the kids will step up to the register and help out his parents. Always friendly, clothes are always ready on time. They did great, inexpensive work on a few pairs of pants that needed some work.
Hard to judge the actual dry cleaning itself, but for the most part have had only a few spots that haven’t come out.

I’m not super experienced with cleaners, but these folks seem to do a good job, and are friendly and very organized.

I’ve had to use these guys not only for dry cleaning, but also for patching and fixing rips in my clothes and my husband uses them for hemming. They do a good job. And they’re pretty quick about it.