Park West Pharmacy

A wonderful neighborhood pharmacy where the staff is always pleasant and greet you with a smile. The owner knows his returning customers whenever they come in and you really feel like you’re being taken care of and actually valued.
In addition, Park West does an amazing job of consistently stocking the pharmacy with all of the medications that their clients need. I can’t tell you how many pharmacies I had to call (10+) to find a specific medication and the only business that stocked it was and still is Park West.
I can’t rave about this business enough and I’m so glad to have found it!

I don’t know what the person below is talking about — the staff is NEVER rude! Especially Claude who is there with a huge smile and so much kindness every day. I love the «small town» feel of it, they are so personable and genuinely invested in you and what’s important to you. I love having it as one of my go-​to neighborhood places!

This neighborhood pharmacy is friendly, professional… Wait. This all sounds so formulaic. I am always happy to walk in and even happier when I leave (cuz I have been so well and personally attended to). They put in EFFORT and are so clearly about their customers. I recently started using them because of an insurance change and am deeeeelighted. Cannot recommend more highly

Staff is extremely rude and items are overpriced but I deal w them bc the location is convenient to my apt.

This is, hand to God, the greatest pharmacy since sliced bread! Everyone there is so kind and helpful (esp. Claude and Kenny); they will bend over backwards to help you with your prescriptions and will literally fight for you if your insurance company is giving you a hard time. I will never go back to another pharmacy. Park West is way above and beyond all the Duane Reades, the CVSs, the Walgreens, etc. They have saved my life (no exaggeration) more than a few times. My doctor even loves them. They know me by name! What big-​name chain pharmacy customer can say that? They also have great everyday and specialty health and beauty items and are always willing to special order what you cannot find on the shelf. I highly recommend. :)

This pharmacy is fantastic. The new owner, Kenny, is wonderful and greets each customer with so much respect. Prescription refills are done quickly and their is usually no wait at all!

Forget CVS and Duane Reade — This is a great pharmacy! The earlier negative reviews refer to an older pharmacist who is no longer there (I know, I had trouble with him too). The new owner/​pharmacist, Kenny, is wonderful. Prescriptions are usually filled within minutes. If you call, there is no wait or annoying auto-​menu to get through to speak with a pharmacist. They will promptly call your doctor for refills and will assist you with «vacation» length refills. They also deliver. The price for medications are the same, and in the case of one of medications, cheaper, than CVS.
The rest of the staff is courteous, helpful and informed. The store is well-​stocked with other items such as over-​the-​counter medications, toiletries, vitamins, etc. (including greeting cards and reading glasses). Again, the prices compare to the those of the chain stores.
If they don’t have what you want, they will order it and call you when it comes in, usually the next day.
I have lived in the neighborhood for over 20 years. Many of the local businesses are closing as more people chose to shop at the chain stores. We need to support our local businesses that still provide personalize services with a real human touch.

I’ve been getting my scripts here for more than ten years. They are also very hood on the phone. It’s nice to be known by a local business. Some nice luxury toiletries there but prices are a bit high for basic OTC stuff.

STAY CLEAR OF THIS PHARMACY! I had a script for (2) 45oz tubes of my medication. I tried filling this at Duane Reade, but they told me it was on back order & suggested I try another pharmacy because another one may deal with a different distributor. OK, that’s when I went to Park West. I spoke to the pharmacist and he said «No problem, I can get it … let’s transfer the script so I have it here at this pharmacy.» Easy, right? No. He tells me that he will ONLY give me (1) 45oz tube because he thinks it is unnecessary to have (2). This man knows NOTHING about my situation or me. I told him that the script calls for two, not one. He then wanted to call my doctor. There was no way I wanted him to call my doctor so he could tell him 2 tubes is unnecessary. My doctor is an intelligent and competent practitioner, and besides, I have a great relationship with him and wouldn’t want this arrogant man to rock the boat. I felt desperate thinking that one tube is better than none. «OK» I said, «just give me one tube». He then tells me to wait. I waited for 15 minutes for him to come back to tell me he can’t get me the (1) 45oz tube, but he’ll give me (2) 20oz tubes. SO what should have been 90 ozs in the first place went down to 45 and then again down to 40. Bottom line: 1. They think they’re smarter than your doctor 2. They don’t know their own inventory 3. They’re arrogant and rude. And this is not just a bad day, see the other 1 star reviews below. The store is OK for buying toilet paper & Q-​tips, but DON’T use the pharmacy.

DO NOT GO HERE. My husband and I first went here because we always try and support local business. Thus, it took much more than just consistent rudeness and bad service for us to leave. It took: 1. A prescription that was filled with the WRONG drug, 2. a SECOND occasion of a prescription being filled with a third the count written on the script and 3. a THIRD occasion of the pharmacist entering the wrong birthdate for my husband, the pharmacist literally HANGING up on our insurance agent and then, when I pressed him as to what was happening, incredulously yelling at me and telling me that my husband should just take MY prescription for his migraine so that he would not have to bother with calling the insurance agency back. After all of this, absolutely no apology. We were in complete shock.

I have used this pharmacy intermittently since it opened. I will NOT be going back.
I believe in supporting small business’ vs. big chains but NOT here. The staff is rude. They comment about you while you wait for your rx to be filled. Then when confronted about this lack of professional behavior the manager and pharmacist grew irate and refused to fill the prescription. because I complained about them talking about about me while standing there!
Hostile misogynist management trickles down to all staff.
Apparently this business is not concerned about retaining customers. In fact they don’t seem to need them.
Avoid like the plague. Find another local store that will greet you with a smile not a sneer.

Up until this afternoon, I would have said I was very pleased with their service. However, THAT died a quick death today during a disagreement about whether they’d already filled a prescription for me or not.
In the course of trying to figure out what had gone wrong, the old man who either owns the place or runs the pharmacy made it painfully clear that no matter what the actual problem was, the (completely unrelated to the issue at hand) fact that I take Adderall for ADHD makes me automatically suspect. He mentioned it four times in ten minutes. Since I was trying to pick up my impossible-​to-​abuse thyroid medication … irrelevant is kind of an understatement.
Pro-​tip: demonstrating contempt for your customer’s medical conditions makes you BOTH unprofessional AND a hypocrite. I probably would have shrugged and moved on if it had just been a case of crossed wires. But to be sneered at and treated with disrespect by one of the medical professionals supposedly there to help … pass. I’ll be finding a new pharmacy.

Great neighborhood pharmacy; has everything we need plus upscale brands, cards etc. Everyone is very friendly, pharmacists know their stuff and are very helpful; and prices are reasonable.

The pharmacy is fantastic. They are quick and have just about everything. They are knowledgable about the medications and extremely helpful. The phone is answered immediatly and my doctors orders never get lost or missplaced. A wonderful neighborhood pharmacy and I will shop here for all of my pharmacy needs!

I have been to Park West Pharmacy a few times and have decided, I will now shop there for all of my pharmacy needs. It is great to shop at a local neighborhood store and not some corporate or chain store. Some items may be more expensive here than at Duane Reade, but overall the price is fair. The Pharmacist is wonderful! I went in there last night for some over the counter meds and she was extremely knowledgeable and helpful, and got me exactly what I needed. The staff is all very friendly as well!
I highly recommend shopping here and supporting their business, its a much better experience than any of the chain stores.

Great neighborhood drug store! We have been going here for years and are very pleased with their professionalism and great choice of items. It is just wonderful to be able to walk down Columbus Avenue and have a real pharmacy, that is not part of a chain, to fill prescriptions and buy all kinds of staples — from greeting cards to vitamins.
It’s interesting, I was looking for a cream with glycolic acid and found a line called Aqua Glycolic. I took a chance and bought some hand and body lotion and looked it up online when I got home for reviews. I found info on
and guess what? Not only was it top rated, but it was 10% cheaper at Park West.
I love the idea that by shopping here I am supporting the small businesses in my neighborhood. Please do the same in my neighborhood and yours!!!