Tip Top Shoes

LOVE this place. Ask for Harold Dominicci to help you, and you won’t regret it. He took one look at my feet, saw that my arches were high, and disappeared into the stock room, coming back with 2 perfect boot options for me. I was planning a trip and needed something comfortable, stylish, and practical. I spent more than I had intended, but I totally trusted him because his advice in the past has been so spot-​on. Fast forward 3 weeks: just came back from my trip, and the La Canadienne boots that he recommended (the Camilla) were beyond perfect. Thanks Harold; you did it again!

Was in NYC on business so didn’t have a lot of time to shop. Tip Top has a GREAT selection of designer shoes, especially top brands of cool boots and walking shoes. Harold was a doll and not only helped me get in and out quickly, but arranged for shipping for my two new pairs of shoes so I didn’t have to carry them on the plane.

I have a tough time finding comfortable shoes — recently moved to the city and didn’t know where to shop. After an unpleasant experience at another store I came here and was in heaven. Very good selection and a gem of a salesperson: can’t recommend Jackie enough. She really listened to my needs and preferences and (unlike some other places I have been) was honest about what fit and what did not, instead of trying to sell me whatever size was in stock. She helped me find three pairs of shoes that all worked well right from the first wearing, a complete, first-​in-​a-​lifetime miracle. Thank you Jackie!

The kids store does not back up it’s products. I purchased a pair of Teva’s for my 18 month old son & after a month the stitching on the velcrow strap and around the top base of the shoe started to completely come undone. We went into the store & not only did they tell me that I had to contact the manufacturer, but the actual owner tried to pawn my wife and I onto the manager acting like she was just a sales rep. After the manager realized that the stitching had nothing to do with wear and tear she sent us back to the «sales rep/​owner» and said that she was the owner and it was up to her. The owner who’s name is «Margo» could not have been ruder!!! She had a serious attitude & completely dismissed me by saying there was nothing she could do & walkedinto the back and never came back out.
I have been a customer of Tip Top Kids for years now, and they just lost a loyal customer over $ 30. I am posting this message on all mommy boards & spreading the word that customer service is obviously not a top priority. Margo has some nerve of giving me the manufacturers #1800−916−6750 & having me do what they should have done!
I urge all parents to stop shopping at Tip Top KIds, if this is how you treat customers.

Went in and was told to go next door to the KIDS shoe store. Met with Philip who has a scar across his face that might as well be another smile as he was so happy to be there and sold us 3 great pairs of shoes (for the kid). HE was GREAT!

In my family, we walk. Instead of paying for gas and a car, we buy high quality shoes, usually from here. I have almost never been disappointed and love coming here year after year.

The service here is great. My kids love it here. Phillip assisted us and he was very patient. He measured my kids feet to make sure we had a right fit and brought us out many styles. He made sure my 9 year old was happy with her sneakers. We will be back.

I went to Tip Top Shoes to buy shoes for my kids, but I couldn’t trust their recommended size. One of my twin boys’ size is a W but they kept saying M. I ended up buying the shoes since they recommended it, but my son outgrew it so fast and complained about being tight. I have to buy the same style and color to prevent fighting among my boys, so when one pair no longer fit since it came only in a M that this store sold incorrectly, the other pair was useless as well because I had to buy 2 new pairs of a different style and size that fit. I should have gone with my gut and not trusted this store’s recommendation. The salesperson we had wasn’t too helpful, just wanted to make a sale and get it over with. I have never gone back.

Service with Miguel. fantastic!
He carefully but quickly measured my son’s feet and helped us find a pair of waterproof Keen sandals at about half-​off. Less than any deal online!
My picky son loved the experience and wore the shoes out of the store. Easy! Thanks Miguel!
Came Weds noon-​ish. Store wasn’t crowded.

No returns or exchanges. It’s one thing they don’t tell you. They sold me a pair of defective shoes and wouldn’t replace them or exchange them. You will be much better off buying from Zappo’s.
I would never patronize this store again.

I haven’t been to New York City in ten years, but at last, I had the chance to go — and on my «to do» list was Tip Top Shoes. They have a great selection, but more than that, they seem to have an excellent inventory. I wear a very standard size and way too many times at other stores they’re out of it. I walked out with three new pairs, and besides actually having my size in stock, the salesman, Harold Dominicci, was very expert. He seemed to know exactly what I would like and how the style would fit, and got the job done in no time at all — and he was very personable as well. There was an issue that involved a consultation with Frank, the manager, and that worked out perfectly. There is no shoe store in my home town of Washington, DC that has that kind of expert customer service combined with inventory. Molly — that’s me — is happy.

This is the go to shoe store New York City
I always have a good experience when shopping at tiptop and visiting Felix
They’ve got a good return policy and a great selection
As a matter fact my mother went here when she was a kid

Amazing service and dedication. I floated in Tip Top on 1÷26÷15 — as the blizzard was starting in NY and 2 days before my 10 day yoga retreat in Jamaica. All other stores on the block were closed or closing, the grocers were crazy, but they were open…
I had a very specific ask… shoes that wonderfully fit my unique foot needs (wide toe box, very active etc). Waterproof sturdy boots for the season to play in, and open hiking sandals to rock in Jamaican mountains, beaches, and rivers…
BOOYAH! crazy crowded but in 10 minutes they had the perfect fits… I was giddy. Uggs butte metal gray boots and Ecco sandals. Since, I’ve moved through the ice snow and slush rivers in NYC and the hot spring rivers of Bath in St. Thomas Jamaica… with ease! Best purchase. So satisfied.

My wife, raised in Brooklyn, told me this place was like an old fashioned shoe store where they really take care of you. I thought «yeah, right, all the way to the bank.» But as my right foot was killing me, I said what the heck, I’d stop in to get some advice before going to a podiatrist. I walked in, explained my problem to a gentleman who looked like the owner. He said «you need to talk to Melvin.» Did I ever. Melvin is a former pro basketball player who went on to get certified as in some technician discipline supporting podiatry. He instantly brought his full attention to me, did the equivalent of a podiatrist evaluation, and showed me how my right foot was pronating (tilting inward) and that plus a falling arch was causing the pain. He then taught me about orthotics, shoe design, the importance of having a proper fitting (from a pro like him) and even re-​taught me how to put on and tie my shoes: before lacing you’re supposed to tap the heel of the shoe so your heel plants firmly at the back of the shoe. This gives better support and when you lace your feet aren’t wiggling anywhere.
Melvin spent over an hour with me and he showed me some brands and styles of waterproof winter boots that would give me the support my feet needed so they would stop pronating. and without orthotics and heel supports. He knew how one brand ran shorter than the others so he got the perfect sizes for me. He had me try them with and without orthotics and by the time we were done I had a pair of boots that made me go «ahhh.» Well worth the time and money, which wasn’t outrageous. Go the next time your on the upper west side of Manhattan.

When in Denver CO I must go to Harriet ‘s for some of the funkiest clothes known to woman kind –even New Yorkers. The owner casually asked where I shop for shoes in NYC because she always stops at Tip Top when she is in the City. I replied that’s my store too! You have to ask for my salesman next time because he’s the best! She said oh no I have Harold — Harold, Harold is mine! From Broadway to the Rockies the best place for shoes Tip Top and the best service and
attention Harold Dominicci… thanks for taking such good care of us and our feet!
#happyfeet

They have a very wide selection and always a bunch of staff working, but for some reason it feels as though they are always understaffed when I stop in as each employee is constantly already helping more than one customer.
If you are good on shopping on your own and knowing what you want, then this place is all good until you actually need your size pulled from the back.
In the end, you need to have a lot of time and patience if you want to shop here. Or maybe I somehow have managed always caught them during rushes? *shrugs*

This review is for an online purchase. I was looking everywhere for a pair of boots, and Tip Top was the only place that had it in stock in my size. I was a little nervous about placing the order, as I needed it by a specific date, and I typically only order from online stores that offer free shipping and free returns. I am so glad I made this purchase… it arrived 6 business days after I placed the order, with free shipping, and the boots are perfect.

Harold Dominicci is the best shoe salesman in the world! Tip Top is the ONLY shoe store I ever shop in here in the city. Great selection and great quality with excellent service. Can’t beat it! My mom had special circumstances and needed new winter boots. Harold has continued to work with us to find her exactly the right solution without regard for time frames or distances (she lives out of town.) ask for Harold when you stop in and be prepared to salsa dance. He’s very good at that too!

I went to Tip Top shoes as a referral from my doc. I needed comfortable shoes so not to (further) wreck my body at work. I have to say, i was overwhelmed
at the selection. I certainly do not have time to comb through their extensive selection.
Harold Dominicu, you made my day. Thank you for choosing the perfect shoes for me! They fit all my criteria and I will be doing a happy dance at work tomorrow :) Thank You!

Outstanding. Tip Top has been here forever for good reason.
I have a bad ankle and needed some comfortable but not hideously ugly shoes.
I would amputate before wearing Birkenstocks, Teeva, or Mephisto even in the privacy of my own home. Kant asked in the Critique of Judgment whether or not someone alone on an island would «adorn» himself and concluded the answer was no. We adorn ourselves for others, he reasoned, because aesthetic judgment is essentially social («intersubjective») in nature.
Well I’m all for avoiding pain when negotiating walk-​ups, hot pavement, subway stairs and so on, but if the sight of my own shoes gives me hives, I’d rather be in pain – or just wear tennis shoes in a kind of homage to 1980s working women.
A friend of mine with permanently ruined feet (she will never wear heels again) swears by Fit Flops and hers are as cute as Fit Flops can be. But they’re still Fit Flops. She has no choice since an evil delivery guy on a bike mauled her in Yorkville. She hates Yorkville almost as much I hate Newport Beach (completely cuckoo as Yorkville is still the UES and when the 2^nd Ave subway is finished, it will feel less like Siberia).
But seven years later, she still hates Yorkville (which isn’t rational) and bicyclists (which is) in no small part because she’s a stylish woman condemned for the rest of her life to wearing gimp shoes. It’s a bummer to be a New England/​Manhattan lady of means now in CA who can’t wear nice shoes.
So I tried a pair. The sole is beyond comfortable; it’s really like walking on cushions. But the way that strap cuts me between the big and second toe rules out all Fit Flops. Too bad as they were on sale for 70 bucks.
Then there is Thierry Rabotin: 400 – 500. Not an option for me, alas. But so beautiful and if I ever do make real money, I will have a few pair for the city. New York destroys my shins, calves and feet. I am in perpetual pain from the knee down unless I wear tennis shoes only and in the summer that’s too hot.
But the 20% off shoes already discounted helped and I bought a pair of Brunate originally 300 for 160. That’s more than I ever spend on shoes but this is about avoiding pain and longterm destruction to my ankle and I think they’re reasonably attractive, though not Rabotin.
I have twice in my life paid over 125 for shoes (I buy designer resale shoes and boots more often than new ones): 1) 2011 summer Thierry Rabotin for 190 (down from 345) and 2) Yesterday: Brunate for 160 down from 290.
The ballerina flat with a nice padding was only 100 but they were out of my size in the color I wanted.
The staff is very friendly – mostly men you know have been in this business for decades – and I would come here without hesitation if I ever happened upon money for the shoes I really want – and need – for city walking.