Newton Animal Hospital

If only every vet and animal hospital were as warm, well-​run, and provided as exceptional care as NAH! I wouldn’t hesitate to recommend Newton Animal Hospital to anyone in need of pet or animal care. Every interaction has been as pleasant, high quality, and fairly priced as possible.
Whether it’s doing whatever it takes to see that our spooky little rescue mutt is well and happy or expertly and gently handholding us through end-​of-​life care for our late cattle dog/​border collie mix, they are the best at looking after animals and their humans. Dr. Katie Holmes, Jaclyn, Adam and Lauren have all been more wonderful than words can say, and we’ll miss the team when we move away from the area this summer.
Beyond that, the facility itself is sparkling and rather hip, frankly, with a great waiting room boutique loaded with must-​have supplies and pet goodies. There’s always parking and it couldn’t be easier to find or get to!

We have two aged rescue dogs and have had many issues. We have had a great experience with their nice staff and doctors. Never a problem to get in for emergencies and helpful call backs from vet when we have questions. Would def recommend…

I feel honored to recommend Newton Animal Hospital for most excellent Veterinarian care! Our situation was tragic; my daughter’s beloved 12 yr old dog became ill, Dr. Holmes’ diagnosed end-​stage cancer.
We were treated with such compassion! The prognosis and information we needed was provided clearly, kindly. All staff we encountered were kind, they took the time to help us understand what was happening and dealt with our sorrow with patience and genuine concern. While Sissy was declining, she seemed happy and with medications we were able to enjoy a little more time w her at home. We possessed a certainty because of the excellent veterinary care, when it was time to let go. Sissy passed away in a gentle, loving environment, at peace. Thank God for Dr. Holmes and all the staff! We received outstanding, personalized service when we needed it the most!

A wonderful experience! After moving to a new area and having recently acquired a pup, I was looking for some guidance and direction for the early stages of puppyhood. I was given that and more from Dr. Holmes, who was comprehensive in her approach and overly generous with her time throughout all of the initial vaccination appointments. I found the vet techs to be equally courteous and considerate, consistently responsive to any concerns that arose. Through each progressive visit, Charlie became increasingly excited to see his new friends at Newton Animal Hospital. Warm and welcoming each time, the staff treated us as a part of their veterinary family. I would recommend this environment to anyone who is seeking not only expertise and quality care for their pet, but also a personal connection. Thank you Newton Animal Hospital– We look forward to seeing you again soon! –Charlie and Ryan

I had all the time in the world to bring Maru in to see the vet. When I called back at 3:30, the Vet Tech at the front desk told me the last appointment was at 3:30, and the vet was booked up for the rest of the day. There was no offer to bring him in the next day. I would have dropped everything and taken him in ASAP. To insinuate otherwise is absurd and not true.
I noted in my review that the first two visits were lovely, and that is why this experience was extremely disappointing and discouraging. I appreciate your thorough recap of the first two visits, but that was not the point of my review.
We used ONE treat for crate training (the same organic treats he has eaten for months) — I find it ridiculous and unprofessional there would even be mention of this, and that you would insinuate we would be making our puppy sick.

As new (and nervous!) puppy parents we wanted our cavalier puppy Indy to have a good experience at the vet and the best care possible. We could not have asked for better vetinarian and staff. Dr. Katie Holmes is so sweet and caring with Indy and always takes as much time as needed to answer our questions– and always with a big smile on her face. Despite multiple visits for unpleasant vaccinations over the last few months, Indy is always eager to greet the staff and Dr. Holmes. I credit that to the genuine care and attention the staff always demonstrate toward Indy. We never dread trips to the vet because we know Indy enjoys being there! The staff has also been incredible with answering my nervous «puppy parent questions» when I call and put me at ease time and again. My husband and I feel very fortunate for such a wonderful, thorough vetinary practice where our little puppy is made to feel as though he is a part of the family. I recommend NAH highly. –Ashley, Dave and Indy

This place was recommended to me through a friend. I had been having trouble with my current vet, so I tried out this place. My lab tends to cut up her paws a lot and they always find a time to squeeze me in! My other lab was acting weird one day and I called on a Monday to schedule an appointment that day, obviously they didn’t have an openings so I told them I was take the appointment for the next day for now and I was going to try a different place. After I had gotten off the phone with the ER animal hospital, Newton Animal Hospital called me back and said they had a cancellation and fit me right in! I got there the vet checked over my pup. Gave me medicine and that was that. I also mentioned her skin issue that we couldn’t solve (I’ve spent SO MUCH $$$ on this and the other vet could not figure it out) he gives me on suggestion, no tests, nothing just a $ 21/​month bottle additive to her food and she’s already improving. I was ecstatic. Everyone is super friendly here always! I recommend this place to everyone and steer people away from my past vet.

Great veterinarians and staff! We have a 9 year old cat on a special diet for urinary health. Being a concerned cat-​mom who asks tons of questions, both Dr. John and Dr. Katie (our absolute favorite!) take the time to fully examine our cat and provide straight forward recommendations and tips.
Our cat had mild gingivitis and a small growth above her eye. They suggested we have her come in to remove the spot, as it could be detrimental to her health, and clean her teeth to prevent any dental issues. They were honest and respected our time to decide. We ultimately decided to go with the treatments. Upon the surgery day, I handed over my cat and proceeded to ball my eyes out in the reception area about leaving her there and worrying about the anesthesia. The very sweet vet tech gave me a hug and showed me around the room where the surgeries would be done. I felt much better (albeit still a worried mess) and trusted that she was in great hands. The surgeries went great and we picked her up later that day with clear instructions about after care.
They also make sure to always have our cats Rx food in stock (very specific flavor for our picky fur baby) without us even having to call before we come in! The vets and staff also always remember us and ask about our cat. Overall it’s a very personal and caring experience by people who truly care about animals’ well being. Thanks NAH!

Everyone at Newton Animal Hospital is top notch! You will not find a better Veterinarian office!
Dr. De Jong and Dr. Hedges and Carole are the best around. Carole always makes you and your pet feel special, she has a great sense of humor and makes me and my elderly dog Beana feel relaxed and important from the moment we walk in. The rest of the staff are all attentive and caring especially Jaclyn & Lauren who always go out of their way to make sure Beana is taken care of quickly and lovingly.
Beana is treated beautifully and I always feel like I’m treated fairly. Both Doctors always give several options of treatment and I never feel pressured.
I’m especially impressed with the Specialty Doctors the office deals with, especially the non– anesthesia dental specialist who treats animals in the office every few months. For a 15 year old dog, Beana’s teeth are white and clean! I wish he treated humans!
I highly recommend Newton Animal Hospital!!!

I love this veterinary office. Since moving from the South Shore, I haven’t found a vet that I like as much as I like this one. They are all extremely personable and understanding. I have a 7 year old yorkie who tends to either get into stuff he shouldn’t or get a 24 hour bug occasionally and he has a worry wart for a mother. They are very upfront with all procedures/​medications and will give you an itemized list and go through options with you. If your pet is sick they will always follow-​up with a phone call to make sure they are feeling better if they don’t hear from you. Definitely go above and beyond when it comes to caring for your fur baby!

I love the staff here and more importantly so does my English Bulldog Ace! They are reasonably priced. I’ve had dogs my whole life and I’ve been to many different Vets over the years, I feel that I’ve found the last Vet I’ll ever use. The reason I’m writing this review is because they go above and beyond for us. I found a tick on Ace and called them. We were in the office about 45 minutes later and they didn’t charge me to remove it. I also call with random questions and in need of advice and I always get a response with in the hour or I’m put on the phone with a Vet immediately. This is a family run business and they are very personable. I couldn’t ask for a better place to bring Ace. They are conveniently about 10 minutes from my home, but I’d drive hours if I happened to move just to keep bringing my baby boy here. I love Ace more than anything in the world and I trust Newton Animal Hospital with his life.

Update: The owner, Carole called me to follow up– specifically, to ask me to remove this review (In case you were wondering why this is the only non-​outstanding one). In an effort to make things right from her side, she so generously suggested taking the used food back. Oh, and she told me she would have my medical records ready so that I could find a vet who is a better fit.

Newton Animal Hospital is great — my kitty loved the vet and they were so sweet and gentle with her. They’re very upfront and honest; also they’re fairly priced.
When I took my kitty there last weekend, I was running late (by over 10min) for my 12:30 appt. (they close at 1:00 on Saturdays). So I called them to let them know and they were ok with it and very nice and told me not to worry about it and they’ll see me when I get there. Once I was there they didn’t try to rush the appoint and to time to explain things and answer my questions.

Due to the extremely positive reviews of this animal hospital, I decided to check it out even though it’s about half an hour from where I live. When I arrived, Carol greeted me warmly and made me feel welcomed even though it was super busy. Although there were a few technical errors and a little slow, they were apologetic. The facility is really clean and it’s a really cute place! I enjoyed how every one had a sense of humor. Dr. John was knowledgeable and knew what was best for my cats. I would say the only negative aspect of this experience was the parking lot. It’s at a slope and there are only like 7 – 8 spots for cars.

After getting a hyperthyroidism diagnosis for my 17 year old cat, Tiger, from the Merwin vet clinic in Brighton, I was startled and upset.
I called the wonderful people at NAH and after listening to my story, they were extremely accommodating. I had an appointment the next day.
Once I arrived, they welcomed Tiger and I and had us in an examination room within 5 minutes — which, in my opinion, is extremely fast. I’m used to waiting almost a half hour for my vet back home in Jersey.
While doing the examination Dr. Hedges was extremely gentle with my little old lady (who doesn’t like people in general) and made her feel at ease. She explained concisely and in plain English what she was looking for and what tests they were going to run and why. Dr. Hedges called me herself the next day and let me know the diagnosis and the treatment options.
From the moment I interacted with the staff I could tell that they’re passionate about what they do and really care about the animals and their owners. I’m so glad I’ve found them!

We’ve experienced exceptional service and care at Newton Animal Hospital. Carole always gives us a warm welcome, and Jaclyn immediately puts our puppy Sammy at ease. Dr. John de Jong is so knowledgeable and patient. Sammy fractured his leg and Dr. John performed a successful surgery. Dr. John and Carole even came in on a Sunday in the summer to fix Sammy’s cast when he dislodged it. The office is immaculate. We’re so grateful to have found them!

Dr. John and the Staff at NAH couldn’t have been any better. We adopted a dog and they scheduled us to come into the office the next morning and they worked with the former vet. office to transfer all the records. The Staff at NAH are kind, knowledgeable and friendly. A perfect fit.

I rate Newton Animal Hospital
Five Star as I have a lot of experience
With them. Carole & Dr John are
Always available as I have had to
Have emergency and regular appointments
And they find a way to see you even on
Saturday’s. Dr John called me back on
A holiday with advice. The whole staff
Is wonderful and I trust them completely.
Steve S
My dog Amanda loves the vets

I have had Dr John deJong care for my pets over many years with great results. This was my first visit to his new location and the facility is state of the art and well as esthetically appealing. He continues to give personalized care and attention to the owner as well as the pet, to assure the best outcome for the health of your animal.

I am really WOWed by NAH!
I have been talking to Carol for a couple months prior to transferring my four cats from Framingham Animal to NAH. The process couldn’t have been more easy, stress-​free and simple. We arrived for our appointment, had our paperwork ready, each cat was processed super quick and ready to go in no time!
We were told to prepare for a two-​hours slot but due to the organization of both us and NAH four cats were checked out, given vaccinations in one hour!!! AND that including the time that one of the four had a freakout!
Simple, easy, stress-​free. I’ve been to other hospitals where a problem is dragged out forever. Here we got direct, HONEST, information that we were never aware of.
So happy we are with NAH now.