Hertz Rent A Car

Who has the right to tell you that you were smoking when you did not smoke in the vehicle? Horrible service. The customer is always right. The girl Taya who works there is horrible as welland needs to learn some manners. I am calling coorporate tomorrow.

Despite their claim to open at 7:30, you can expect someone to turn up to open the office nearer to 8am even though you booked the car several days in advance for 7:30 but it makes no difference to them

This absolutely the worst Hertz location in Chicagoland! It is located in a car repair shop with lots of noise. 10-​17-​2014 was the experience ever. First the agent was RUDE RUDE RUDE!!! He had lots of attitude and was more interested in his personal phone call rather than helping customers.
I did not realize until later that he had given me the wrong car and I had no paperwork authorizing me to use this out of state car. A police stop could have proven to be very, very interesting!
More importantly, I received a charge on my credit card the next day for a vehicle that I never rented! $ 91.76. Amazing!!! They charged me for a one day rental that someone else used! I think that this is identity theft done by an employee of Hertz. How are they safe guarding and using my personal credit card information? I just found this out and hope that there was no property damage to the car or the car was not used in any criminal manner while linked to me.
This is mind blowing and I am still in the midst of straightening this mess out!!! The agent on 10-​17-​2014 just happened to be the rudest, but most of them are pretty rude.

They are a joke! 5 feet by 5 feet location inside the Nissan repairs shop. Not friendly at all, the guy there gives attitude and on top of it all gave my reservation away when I got there this morning. Had to go to Budget, by the way, more professional