Mountain View Tire & Auto Service

Edwin and his team are the best. Period. They are always honest about the service that needs to be done and if it doesn’t need fixing he will say so. More like a family style shop which is what I love. They all remember you and always work hard to get you in and out. Prices are great too so absolutely no complaints!!’ Bravo guys. Excellent job!

Sam helped me out he was beyond helpful gave a great deal on my tires and shocks. Truck drives great now. The guys even fixed my headlights. Awesome place thank you!

This was my first time here, and I am extremely impressed! Plus, I’m SO happy they open at 8AM on SUNDAY! First I called and spoke with Joshua. He is a Super Star!!! He was so polite and professional. He looked up what I needed and said it was in stock. I drove right down there and he knew who I was (by my car I assume). Even though it was very busy in there (Valentines Day, Sunday 8:30 am) Joshua helped everyone waiting in a timely manner… and took several call as well. I would have been totally overwhelmed, but this guy is a pro! I got my new tire put on immediately. Also, they checked all of my tires air pressure and made corrections as needed to the tires. I appreciate those little extra things that make a huge difference. Now my car runs extra smoothly because my tires are all balanced with the correct air pressure. Joshua offered for me to come in anytime and they will check the tires for me. Niiiiiice! I will definitely be a repeat customer. My brand new tire also comes with a lifetime warranty, so that’s pretty cool too. Mountain View Tire is very Female-​friendly. I was treated very fairly, with a lot of respect. Also, the lobby was clean and they had coffee and TV on for those waiting. Awesome experience! Thanks again, Joshua… you rock! I HIGHLY recommend Mountain View Tire in Norco!

Coming here was a great decision … Me being a young female and on my own usually when I go to places I’m always upcharged and there’s always something extra that needs to be done. Having a new/​used car I shouldn’t be having many problems. Coming to this place, the Service manager was so nice (Richard) was very honest and got straight to the point. I only needed my rotors re-​surfaced and new break pads only. Saved me so much money and even gave me a coupon. I had a great experience and was in and out pretty quick. This place has great deals too. I’m so happy I chose to go here. I highly recommend this place!

Super bowl Sunday I discovered my tire had a quarter sized bolt lodged into it, which left very few options. Mountain View was open Sunday at 0800 which was perfect, I had never been so I figured I’d stop by hopefully for a patch/​plug and be on my way. Unfortunately for me all my tires needed to be replaced, but I was promised in and out in less than a hour and given a pretty good deal on some Cooper CS5 Grand Touring tires. About 45 minutes later I was on my way home, however when I got home I noticed I had Cooper Zeon RS3-​A the cs5’s had a 80k warranty while the Zeon’s had a 40k warranty, so I headed to Unilocal to leave a comment and had plans on calling the manager on Monday asking for the Owner and trying to rectify my problem after I had calmed down. Monday morning before I could call, the Owner called me and rectified the situation with truly minimal talking on my end he went above and beyond my expectations. On Wednesday I went in to get the correct tires put on and everything was the way it should have been the first time. It took longer than it should have and it ended up taking two trips, however because of the way everything was handled I would go back again, my first encounter left me with a sour taste and a positive feeling of never returning but now I shall return.
4 star because of the inconvenience/​time lost factor. But customer service more than made up for it and would earn then a ½ a star for a total of 4 ½ Star

Saved my aunt who was running late already for her flight because my cousins dog got loose. Then tire pressure light goes on and she discovers bolt in her tire. These guys made repairs NASCAR fast for her and she made her flight. Nice to find good quality help these days.

I have never had better customer service anywhere. Sam helped me out and was a savior! He just charged me for the oil change, which is very cheap btw (only $ 26 with tax), and he fixed a leak by the drain plug when the other tire place (Just Tires in Corona) refused to touch it or change my oil for liability purposes. They were straight up honest and so incredibly nice and helpful. He even made sure I didn’t leave with the service engine light that I came with. And I came in also with only $ 40 in my pocket and a bunch of car problems I couldn’t afford to fix, yet they helped me out and left me SO relieved and not empty handed! I couldn’t have asked for a better experience. Sam’s the man! This is the best place to go hands down for your car issues and oil changes! Don’t even go to a Mountain View in Eastvale or another city, it wouldn’t compare to Norco and its wonderful employees!

So far, I only go in for oil changes, with coupon, very reasonable. Ed, takes care of me so I am in and out quickly. Have not done any other services or bought tires, just oil changes. No problems for me.

Friendly and good service. Got a great deal on tires and they fit me in last minute. Started coming here AFTER I had a nail in my tire. It’s usually $ 20 to pull it out and seal it but they did it for free.

I had gotten into an accident right before leaving the on a week long business trip. Edwin Mendez and his team worked with my insurance company and me long distance and got my car fully repaired. Needless to say I was under a lot of stress at the time and they pulled through for me and got me back on the road. Great work and very friendly service.

At Mountain view tire again this time it is a good experience the new manager took care off all of my concerns and showed me all of the work that was done. We will see if all is well Thank you MVT.

Very shady business practices. My truck had a wobble to it on the freeway. I took it in for an oil change, an alignment, balance my tires, and rotate my tires. It was around $ 100. I get a call after I drop it off from Jacob. He says that my ball joints are going out and that if I replace them, my truck would stop wobbling. To replace 4 ball joints was $ 600. Since I drive my kids around in my truck, i decided I had to do it. Now, while the ball joints are being replaced, I get another call from Jacob. He now says I need to replace all tires and both serpentine belts. My tires did not need replacing at this moment. I checked them before I took it in. Also, my truck only has one serpentine belt. He wanted to charge me for two belts and installation on two belts. I said no to both because I’m already spending $ 700. My one belt was fine. I get my truck back and the tires were not rotated and the wobble was worse than ever. I’ve been a customer there since they’ve opened. I would not trust anyone there with my vehicles again. It’s sad because I live close to them, but I will drive further away for honest and quality work.

This Place was exceptional they treated me well. I went to three other auto shops that could’t figure out my cars problem and this shop had amazing customer service and did great work! They were fast and easy!!! Finally a shop that has it all together!

First please know I hate writing bad reviews but this one was about a dangerous experience. Backstory: We just changed out suspension on our 04 scion, we obviously needed to get our car aligned so we went searching. After searching for last minute places to take our vehicle to we found. mountain view tire would take our car in, we were sooo happy cause other places said they couldn’t last minute. On ¹²⁄₀₃ we went over and they had the car done fast. we were in n out people were nice. after my husband drove the car home, I had to go run errands in Orange county. I took our 3 yr old with me .when I got off the freeway I started hearing an odd noise, I pulled over a couple times looked in the engine. it had sounded kinda like how a poker card would sound in the spokes of an old bike. it tried to drive a bit more to try and pin point where the sound was. and I just couldnt. I had gotten back on the freeway and the noise got louder!
So I stopped on the 91 freeway then had to slowly guide myself off of the freeway somewhere safe with cars zooming around me I did find a safe place.
I waited for my husband to come, he brought tools and his jacks, to see where the issue was or if we were going to have to tow the car to a shop.
Want to know what the problem was? …it was that the tires were not torqued on tight. My front left tire was so loose that the nuts that hold the tire on could be untwisted without any issue. couple twists and they came off. .one other tire was the same.
Long story I know, sorry. People I had my 3yr old in the car, I was driving on a freeway almost 50 miles away and my tires could have come off at 65 –70miles and hour that would have been a NASTY accident possibly life threatening. The only name I could find on my paperwork was juan. Guess what. I would have sued if we were in an accident, I would like to think my little boy and I would have survived. but who knows.

I had to make an emergency stop here because my car was overheating. Although they were one man short (someone called in sick) they were able to diagnose the problem for me. They were very professional and courteous and provided great customer service. Although I did not get my car fixed there (opted to get it done closer to home but with same company) this is a place I would feel comfortable taking my car to in the future.
Kuddos to them for also being patient because I had my two little ones with me as well. And they were not happy to have the car «broken».
Special thanks to Jacob!

It is my pleasure to extend my highest recommendation to the staff at Mountain View Tire in Eastvale. They alway take great care of my car and never overcharge me or offer services I don’t need. The customer service at this location is top notch. The staff is knowledgable and they make a strong effort to meet my needs in a timely manner. Not to mention, they always call me by name & make sure I have a fresh cup of coffee while I wait. Go down and see Mike or Will today. They will take great care of you.

I went for an oil change on a Sunday. I dropped off my car and picked it up a few minutes after they closed. the guy at the counter who’s name is Will was great! He waited for me even though I was late and their closing hour was 6pm. Great customer service from Will ! I will definetly be bringing my car here for all my oil changes or anything else my car may need! Thanks Will !!

Total rip off. Wanted over $ 200 to change my fuel filter on my Duramax. Jiffy Lube next door charges $ 80 for the same service.
DON’T TRUST THESE GUYS!

Update:
I’ve received several voice messages from the manager expressing sincere regret for such a negative experience. I realized that I was a bit harsh with my 1 star criticism since I wasn’t factoring in the good experience years ago. However, there’s no point to returning the call since I will never use their services again.

worst ever
They waste your time and destroy your car
If I could I give them negative 5 stars