Regis Salon

Alright. First of all, I just wanted my hair a little lightened (from dirty blonde to light blonde) So I had an appointment at 3:15… I wasn’t actually sat in a chair until after 4! So they put the dye in first, let it set for between an hour and a half to two hours… Rinsed it out, came out toooo blonde! So they put toner in… the stylist said she would come get me in 30 minutes to rinse it out, well she went to cut another clients hair, and comes back over an hour later! Mind you if you keep Toner in. it will eventually turn your hair purple, I panicked! So she finally came, rinsed it out, and cut my hair… I spent over 6 hours there for just that. It was ridiculous. My total was $ 150!!! I wasn’t happy with the end piece either! I showed an all straight picture and she curled my hair… Not okay!!! Mind you, my stylist… She was THE MANAGER!!! I will NOT be going there again. I do NOT recommend this place!

This place is atrocious, the stylists lack the ability to do anything in a timely manner and a simple cut and dye turned into a 6 hours disaster I highly recommend staying clear of this place. So if you have money to throw away and time to waste and are a fan of incompetence this is the place for you.

Horrible service! Lippy and rude stylists! Don’t expect good service or hair here. Completely unprofessional and terrible!!!

There is a stylist that I love here.
I have a sensitive scalp, do not like my hair pulled, tugged and snarls raked out, she does a fantastic job. Sovya is great highly recommend her.

All of my bridesmaids and myself got my hair one here for my wedding. It was reasonably priced, we were able to make an appointment (even got a discount for making it early!), and they took us all at once. I don’t remember the girl’s name who did mine, but she was so fast! (Tall, dimple piercings, glasses.) It stayed all night and looked great.

I’ve been going to Lauren for months now. I have natural hair meaning no relaxor. She just washes my hair and blows it out, no flat iron, and I look and feel like a million bucks every time!!! I would recommend anyone to Lauren.

I have been going here for a few years and never had an issue. The last time I went they charged me $ 30 extra for shampoo and straight ironing which is utter nonsense. I have had the same length of hair but for some reason it was more this visit. I’m not one to create a scene but when a vendor rips you off that is the last time I go. Also I noticed that the positive reviews are written by the employees and their friends. Poor ethics and practice.

FANTASTIC service and hair stylist! I’ve been here several times throughout the past year and I’m never disappointed. I usually get my hair done with jacinta, she’s a total sweetheart and very experienced. This time I had got my hair done by Robby, I walked in a was given an 30 minute wait time. Walked around for a bit and came back for my cut with a picture of what I wanted. Robby was very confident, and knowledgeable and made me feel completely comfortable.

Was on vacation and really needed my ends cleaned up. I stopped into Regis and I was in for a treat. Jessica did a fantastic job on my hair. She did such a great job on my hair that I will be making a two hour drive back there to get my hair cut in the future. She is worth it!

Regis in MacArthur mall is a great place to get your hair cut and/​or styled. I’ve been going there for a few years now and I’ve never got anything by great service an helpful advice. A stylist by the name of Brittni even did everyone’s hair for my wedding.

All I can say is Brittni Brittni Brittni! She is hip, sweet, and magic with cuts and color. And when I see her she make me laugh so hard I could die. I love that girl. Best stylist there and in Norfolk, hands down.

Just moved here from California checked online to get my haircut at a close location, Regis in the MacAurthur mall popped up so I called and made an appointment. I
I was fashionably late and they did not mind, as some salons they will take someone else if you are a second late !
I have very long curly hair and I wanted a inch cut off along with some thick side bangs! My stylist was Lauren C, she did a wonderful job ! The staff was friendly as well !
Dont read all these crappy reviews go see lauren!

Terrible management and not truly got for much other than a simple haircut. I went there once when I thought about going to a less expensive place than my regular hair salon for highlights. BIG MISTAKE — BIG. I told her I wanted subtle highlights. Instead what I was was big bold stripes. I looked like a blonde zebra. And the lady kept telling me it looked good — ummmmm — no.
For whatever reason my son really likes getting his haircut here so I oblige him. I took him there yesterday and when I sat down there were these huge hairballs at my feet. Hairballs are one of my pet peeves and I couldn’t stand to look at them so I clean them up myself.
Even though we had an appointment, we still waited for 21 minutes for my son to get started on his haircut.
As my son was finishing up his haircut, I stood up and went to the cash register to pay for his haircut. There was no one there to help me, and then the lady finally came but then asked me to wait «one second.» She walked over and took a color sample over to a lady who had just gotten her hair dyed and was unhappy with the color. The customer had a photo of the hair color she wanted and I could see plain as day that they were two totally different colors and that the bright red color they had just put in hair did not look good at all. However, the lady working there spent 17 minutes convincing her that she just needed to get used to it and that it really was the same as in the picture. I just silently shook my head. I wanted to say something but it was not my business. Finally after waiting for 20 minutes of waiting at the cash register she finally checked me out.
Ugh, next time I’ll just go shopping around the mall and give my son the money to pay for and have him meet me when he’s done!

NEVER go there!!! The manager Tabitha cut and dyed my hair and she did a horrible job!!! I went in asking for a trim and Tabitha talked me into getting my roots done as well. I have natural blonde hair and when she was done putting bleach on my roots I looked like an umpa lumpa with orange/​yellow fake hair. I was terrified. She then put layers in my hair that don’t blend in at all. It looks like I have a mullet and some pieces of my hair are up to my ear and others are 4 inches below my shoulders. I went back the next day because I was so unhappy and she acted like it was my fault for my hair not to come out right. When I left the salon she didn’t fix the orange in my hair so I had to go to Sallys and buy toner to fix it myself.

Not worth the $$$. I checked out the prices online ahead of time and figured my cut would be around $ 30. But they added $ 11 for having «medium length!» I can understand an upcharge for long hair, but I think it’s bit much to charge for medium as well (my hair was not quite mid-​back). So my cut ended up being $ 44, plus tip, for a 2 inch trim and a little layering.
This place isn’t as nice aesthetically as other salons charging this price point, pretty much looks like a Super Cuts. One of the stylist was asking my stylist how long she should leave something in her client (I’m guessing color or foils) and I couldn’t help but think «shouldn’t you know this???»

Regis Salon in McArthur Center is a great place to get your haircut and have good conversation. I feared after moving from New York that I’d be stuck with Hair Cuttery’s or some other horrible chain with inexperienced stylists but I was lucky when I found Regis. Although it is in fact a chain, the staff at this location are perfect! I highly recommend Jacinta or Coreena but anyone on their staff is great. Some may have said it’s pricey but I think you definitely get what you pay for. $ 20 for a shampoo, cut, rinsing shampoo, and style… I think it’s spot on!
You’ll defintely want to call first since they can get really busy, even at odd hours.

This place is great! the prices are fair and the stylist i had was amazing! i get my hair done here everytime!

LOCATION: In MacArthur Mall tucked away in the corner.
SERVICE: Made reservations same day by phone easily. There were 2 of us coming at the same time and they told us that they would fit us in approximately at the same time. However, when we got there I was seen immediately but the other part of the party sat there waiting and when I was done he still wasn’t seen! I guess what they really meant was that I would be seen first THEN the next person which was very misleading from what they said over the phone, which was supposed to be 2 reservations for the SAME time. My stylist was nice though… but she cut my hair crooked when it was just a simple trim!!! OMG.
PRICE: Pricey for a simple hair cut. I really just wanted to donate to Locks of Love. I donated 11 inches — yay! You must get a stylist that donates themselves since the donations are not made on behalf of Regis. It was $ 24 for a dry cut — no wash, no blow drying or anything. Overpriced definitely. Or maybe I’ve been spoiled by years of free hair cuts from Great Clips given to whoever donates to Locks for Love. Too bad they don’t do free hair cuts anymore last time I check a few months ago but they still donate. Note: All guy hair cuts are $ 17.
CONCLUSION: This place doesn’t know what «reservation» means and is overpriced… I think I can find a better salon to make Locks of Love donations next time. NEVER coming back to this place again.