Kmart

omg what a nightmare! Don’t even think about calling them b/​c I’ve been on hold for over 20 minutes!!! called back again and now i’m hold for 6 minutes so far…

Bad Staff with no knowledge and they dont help. They have the worst selection of electronics and poor selection on most things. I find things across the street at a similar store are in way better quality and fairer price. Also the lines are long more then the 3 cart promise. So many bad experiences. I only go in because we shop at Michaels and PetCo in the same lot. I regret entering almost every time.

Unlike other Kmarts who are not fully stocked this is always stocked. The associates are quite helpful.

Omg. The Kmart employees at this Kmart are so slow. Everytime I come here there is a long line to pay and at the Little Caesars pizza place because they are very slow. All the customers get frustrated including me. Avoid this Store go to Target instead.

Great customer service. I was able to return an item without the original packaging, and used. No questions asked.
I only shop there to buy stuff for old people. They have great prices on necessary pharmacy items.
Occasional sales on the groceries, but a very, very limited selection. Coffee, cereal, orange juice, milk and relatively fresh fruit.
There are also a lot of hot, young Russian mothers in this store during the daytime. Especially on the weekdays.

I was very surprised upon reading the negative reviews. This Kmart is very clean and the staff is always extremely friendly and polite. I never have a problem finding someone to help me. I never thought I would shop at a Kmart, but I prefer it to Target if I need to get children’s toys, outdoor supplies, or certain house ware items. The Target at the HIP is always a mess, I can never find what I am looking for, and the staff is rude. I am so glad I found this Kmart even though it is not the «trendy» place to shop.

this one almost always has what i want they have most of the time sale items in stock. and they have a very friendly staff. i would go here all the time if i did not live so far from it. most of all i love the size of it not to big but lots to shop for here.

HORRIBLE! What the hell happened to this place??? The «new people» that are «working» there now… PATHETIC. Unprofessional, rude, obnoxious, lazy.
The store is so unorganized. I mean it’s like they just can’t get it together. Maybe if they or the management all got their heads out of their asses, the store, would be a store again.
They definitely need more security, both in and out of the store. They all need to be trained as well. They need to know how to actually do their job and work, instead of being so lazy and useless!
I asked a so-​called «worker» if a certain product existed in the store and all that person did was look up and down two aisles, then ask another person. The second person walks to the other end of the store and makes me wait even longer, and to top it off, they never came back out, so I left! It’s like, look, if you don’t have it, or don’t know, just say that then! Don’t make a customer wait, you idiots!!!
This K-​Mart used to be good. Now it just plain sucks because of the ignorant so-​called workers, that obviously have no clue on how to act around people, they don’t deserve to be employed, and they certainly do not deserve to get a paycheck.
Get rid of all of your moron employees K-​Mart. It’s absolutely killing your name and business! TARGET, is way better! With training, with management, with being courteous towards people, with organization, with everything! They will put you out of business. TAKE NOTES!!!

BARB the store manager REALLY helped my mom when no one else could. my mom was trying to purchase something and pay for it in AZ for me to pick it up at the Norridge store. no one at corporate would help her. barb was able to help her and also helped her when my mother wanted to pay off my layaway from another state. i just spoke to her myself and she could not have been more pleasant or more accommodating.

customer service non exsistent. product and process knowledge nil.
I purchased items online for pickup at the store. thought this would be quick.
I stood at the customer service line where there were 2 reps ringing and chating between themselves. ringing the customer up took for ever! when I got my chance to ask about pickup –told to go to another department. I the department for pickup I am immediately greeted with the registers are down we can’t ring layaway! there are 4 reps standing around doing nothing. I explain I am picking up. Instead of asking my name they ask what the purchase was??? OK now they find my stuff after 5 minutes of looking and finally asking for my name! I want to leave rep states they must charge me! advised I already was charged. NO the reps says we ring in store the onine is just a vendor who fills the order. ASKED FOR A MANAGER WHO SPOUTED THE SAME. MEANWHILE THE CHARGE FOR THE PURCHASE OR AS THE STORE LEVEL STATES IS ONLY A HOLD CHARGE IS ON MY ACCOUNT.
I WROTE TO HAVE THE CHARGE REMOVED. INSTEAD I RECEIVE AN EMAIL HOPING I WAS HAPPY WITH MY PURCHASE. WHAT PURCHASE ??? I DONT HAVE ANY PRODUCT. THE MANAGER STATED I HAD NOT PAID FOR IT!

You can’t get more ghetto than this place. Gangbanger punks hanging in the parking lot around their «fancy» cars, scumbag shoppers with dozens of screaming kids in tow, and cheap crappy merchandise all over the place with no organization. Plus their prices are way higher than Target and Walmart. Now I remember why I haven’t shopped here in years.

I was on the market to buy a PS3. After searching online for deals/​bundles, I came across this Gamer/​Kmart blog written by Josh Dean, Director of Merchandising Strategy Sears Holdings Corporation, advertising a PS3 «Treasure Hunt»
Here was the deal. Buy a PS3: COD Black Ops Bundle ($ 299) and get:
2 FREE Sony Greatest Hits games (of 4 to choose from.)
FREE $ 50 Gift card.
After reading some of the comments from the blog. Kmart employees across the country hadn’t heard about the deal, and although it had worked for some, others had a real hard time dealing with skeptical employees, some coming away empty handed. After reading Unilocal reviews of this particular Kmart, I was expecting a nasty fight. But that was not this case.
As expected, the employee helping me, Willie (give this man a raise!), didn’t know about this deal, but he did acknowledge the existence and validity of the gamer blog. He was very cool and helpful. He rang me up, but was only able to give me the gift card, not the free games (which came out to be about $ 399). After some deliberation, we decided to try signing me up for a membership rewards card, and low and behold, FREE GAMES (totally about $ 324!)! I used my gift card to buy an extra controller at a discount (spent $ 10 for it). So I think I saved myself about $ 130!
Now, I hit a snag when I opened one of my FREE games, «Killzone 2» (retails $ 29.99) only to find the box empty. I had gone back here a few days later to return it. After some waiting, talking to the manager, checking security tapes to make sure I had bought it, they let me exchange the game w/​o further hassle. I exchanged it for NBA 2K11 (retails $ 39.99) paying the difference which came to be a $ 10.
Kmart may not be as up to date as Walmart or Target, but after the problems other people had at getting this deal, I was pleasantly surprised with my experience.

Went the other night and I remembered why I havent stepped foot inside for YEARS. Terrible service. I mean… i dunno. price wise, yes somethings are fair. But I’ll always prefer Target. You step inside and the space of the store is half way empty. You feel like things will start falling apart every where you walk. The employees stand around awkwardly.
Fortunately we were on a mission. My bf needed a drying rack for his dishes. I needed a peeler and paring knife for a peach cobbler I was gonna make. Prices reasonable.
But at the checkout, the cashier never once looked at me. Just kept staring at an odd corner. never talked to me. Just pointed at the card swiping machine. Then I spotted it. Huh. And I spoke out loud too.
«It really must be nice to be texting all day while you’re working on the clock. I wish I could be on the phone while I was at work.» She didn’t even look up. Oh geez. Did she help bag our things? oh of course not. But we were done there. Thanks Kmart. I still miss Venture.

I had to go here last night to return an under bed storage container that I wasn’t thrilled with that hubby picked up for me.
I left the container at the service counter and spend about 30 minutes walking through the store looking for different containers. I ended up have to go back to get a cart since I kept seeing things that I could use that were dirt cheap.
I got two storage bins for my junk, a pretty shower curtain for my mom (the most expensive item), some pretty necklaces that I can give out as tokens of my appreciation, cards for next Christmas, bath rug, all for $ 100. I was disappointed with the first bath rug that I grabbed though since it was dirty and I didn’t notice until getting ready to pay for it. The supervisor at the counter though got an associate to go look for a different one for me. Everyone was super helpful and nice. I’d go in there again for little things.

I know Kmart had their whole bankruptcy issue in the past, and it was a dirty company. This store however, is the nicest Kmart I have seen. It is obviously not the same as Target, and it shouldn’t be. Their products are a little cheaper priced and the environment isn’t as new and up-​to-​date, but every time I go, I am treated as if I am a valuable customer and asset to the company. The store seems well kept with kind and courteous staff and as long as this holds true, I will continue to do a large part of my shopping here.

I walked into the store and had the feeling I was in a dollar store after the flood in New Orleans. It just felt cheap. They had a greeter. But he just stood there and was talking to people on there way out? He had a cart, I needed one. But I had to go try and find one that actually worked on my own. The layout is very confusing. They had dirt, adult diapers and candles all within reach. There wasn’t a soul in the store, as usual. But the shelves were empty and the prices were ridiculous. I saw about a half dozed employees and they all walked by me. Oh! I get it. They are taking the subtle approach. I came here because I didn’t want to go to Target, knowing it would be mobbed. Whoever is in charge of Sears/​Kmart doesn’t know a thing about retailing or what the public wants. Not to be rude. But in all there stores they pick from the bottom of the barrel as far as employees are concerned. They should merge with GM and they could go down together.

I actually bought some decent curtains and accessories from here. The store is fairly large and no one comes to bother you while you are shopping.