Men’s Wearhouse and Tux

Nothing but problems from day one!
We are doing a destination wedding and were told that my fiancé’ could go into the Men’s Wearhouse to be measure and then have his measurements sent to the location where our wedding will be. Easy enough, right? WRONG!!!
They hire high school girls who are more interested in talking to each other and finding every excuse under the sun not to have to work. The first visit, they refused to measure my fiancé’ because they said the entire wedding party had to be present — even though he told them that the groomsmen were scattered all over the country and this wasn’t possible. Then they said they couldn’t measure him because he didn’t have the store # where he would be picking up the suit at our destination. He asked if they had a listing of their stores and they said no — that they didn’t even have internet so they could look it up. So they measured him and put it in as if he were picking it up at the location in the mall where he was. Then they refused to rent him a bowtie for our ring bearer, stating that I — the bride — had to come in and choose the color. WHY??? He had the flower girl dress with him and he picked the closest shade to it that they had. They still refused to rent it to him. I called Customer Service and within 5 minutes, the manager (Johnine) called me back to say that she had spoken to the girl on duty, who basically denied everything. Customer Service was, at least, able to switch it so it would be picked up at our destination.
Fast forward to the Best Man going to get measured. He needed a group number, which we didn’t have. My fiancé went back to the location and they said they couldn’t do anything because he didn’t have his receipt. Again, they said they didn’t have the ability to look anything up in the computer. Called Customer Service AGAIN. Complained AGAIN. Johnine called me AGAIN. And in all this time, no discount was offered, no apology from the store managers, nothing. These people are beyond incompetent and have no business working in this line of work! Our wedding is now in 4 weeks and the guys may very well be wearing jeans at this point. RIDICULOUS!!!
STAY AWAY!!!

$ 205.00 dollars for a four year old’s (ring bearers) tux rental! talk about a rip off, one day and if your late returning it they hit with all kinds of fees.
I’m forced to rent the tux because of family so I’ll bite the bullet and rent it but forget about ever buying anything from the Men’sWearhouse ever again!