Men’s Wearhouse and Tux

Best retail experience I’ve had in a long time. In and out in less time than it would take to go to any upper end retail store and simply get someone’s attention.
I did not have to guess and try on 20 things to find something I thought would work. Told them what I wanted to accomplish and they put it all together for me. Things I would have never guessed to combine and that look great. Also took alterations so my apparel would look great on me.
And the kicker is that I got a better deal than I would have anywhere else. So better service, better deal, better experience and great products.
I never thought to try Men’s Warehouse until now. And, I am glad I did. It is literally down the street from my house and it will now be my first stop.

the worst customer service I have ever had to deal with! My wedding is this Saturday and the manager from mens warehouse called me to tell us we can not have the suits we chose bc they over booked them… which we had made deposits for and I thought that would guarantee the suit! After we chose different suits I called the manager the next day to double check that everyone will have the same suit and all the sizes are fine. they assured me that everything is fine! We go to pick up the suits yesterday and everyones suit is 2 sizes too big!!! the manager did not even know that the different brand tuxedos run in different sizes. All she had to do was ask them all to come back for another fitting just in case. One of the groomsmen lives out of state and wont be able to come get his suit until Friday night! then my fiancé told them he doesn’t think his pants are slim fit and they assured him that they are, but when one groomsman when to a different location they said you are right they are not slim fit. so not half of the guys have slim and half don’t. When I called to let them know whats going on manager said that maybe the guys aren’t slim… which I thought was a hilarious response bc they are slim and if that’s what they wanted then that’s what they should get, its their decision! Every employee made it seem like this isn’t a big deal, and im sure to them this isn’t but I don’t think I need to be dealing with their carelessness 3 days before my wedding!

I went to men’s warehouse this week to have my dad sized for my wedding. The girl working was extremely unprofessional, had an attitude, and rushed us out the door. They did not even show my dad the tux I picked out for him.
Extremely disappointed. I would not recommend this location to anyone. When you shop for a tux for a wedding it should be as great of an experience as buying a wedding gown.

Ask for Nicki she is very pleasant and knowledgeable. Capable of sizing you by eye. 2 Thumbs for this location

Called Men’s warehouse at 11:40 am to ask if it was possible to get there at noon, find a suit or two, get fitted and walk out wearing one of the suits purchased within 1 ½; Tristan said, «we will do our best» and that they did.
Tristan and his team worked together to help me find two suits, get fitted, put a shirt/​tie combo together and got me out the door within 1hr and 10min wearing the suit I needed for a wedding today; OUTSTANDING.
And the price was great too; everything was buy one get one free and he found an old certificate I never used that was expired. He got it reinstated and saved me another $ 50.
Without sounding like a commercial, great team, great demeanor and actually fun to shop with.
No complaints here!!!

Just purchased 2 suits from Jeff and also got great help from Tristan… these guys rock. I got a reward in the mail for $ 100 and ended up getting 2 more shirts with
a customer for life. thanks again guys!

So I got a suit here a few years ago. It looked good and now that Im getting married, My fiancée and I went to Black tie first, they had great prices but she insited that we use Men’s Wearhouse due to the quality being better (which is kinda true). We went and got measured, they let me know that if all my groomsmen got their tuxedos here mine would be free. We went back a few days ago to also get that original suit taken in and to also clear up some color issues for the wedding. Up to this point everyone was super nice and very helpful.
Last night she made a call to just clarify when the tuxedo was going to be ready, then asked the person on the phone (who says hes the manager) if she could ask one more question. He dramaticly sighed loudly and said «Another question? Listen ma’am, I have alot of customers at the counter in front of me, ok? Whats the question then?»
WHAAAAAT??? ARE YOU KIDDING ME? You give MY wife additude for simply asking a question after weve spent all this money with you? She was very upset and called me to tell me what happened. Obviously, I had to call back for her and reprimand him for such unprofessional behavior. Of course he backed his way into an apology. Hopefully this isnt how he treats other women customers. If it is then Id like to give him another piece of my mind.
Its a real shame. Everyone is great, the product is great and its spoiled by one rude A-​hole. If it werent that my wedding is next week I would have told him Im cancelling all the tuxedos, not paying a damn dime. Being in sales, customer relations are everything. I wish i could give them a 5 star but that rude «manager» has severely affected their rating. Ill have to think again if I want to use them in the future.

Helped out a United States Marine in a time of desperation (see below). They have my everlasting thanks and they were extremely helpful and friendly. I was able to get what I needed, including some minor alterations (such as hemming the pants) within about 15 – 20 minutes!
I drove up to Rosemont to attend the United States Marine Corps Birthday Ball. The drive was about 250 miles and when I went to get ready I found that the pants for my dress blues were missing! I believe that my coat was put in the closet sans pants and I usually keep them in the same bag so I guess I didn’t check this time. Anyhow, I was missing dress blues pants and it is a formal event, so I had to figure out something quick!
The ball was due to start in about 30 minutes (cocktail hour) and I needed to think fast. I could possibly get away with a suit but a tuxedo was the appropriate attire and I was a guest this time (I got out in 2009 and it’s 2012 at the time) so I didn’t want to come in a suit, but I was willing to take what I could get. The only spare clothes I brought was a pair of Jeans and a t-​shirt! There was Woodfield mall about 15 minutes away, but for some reason I decided to try for the Men’s Warehouse, which was 10 minutes away, but in the opposite direction. I’m sure glad that I did!
I decided to head over to Men’s Warehouse to see if I could rent a tux, but of course I’m a 52XL so it’s really hard to get my size normally, let alone at the last minute. I spoke with the manager on duty there and he was super helpful. They didn’t have anything that I could rent, but they helped me out finding a tuxedo on clearance that was just my size and a shirt, tie, etc. All in all I got a pretty good price and was in and out of there within 20 minutes (I know because I left the hotel and was back within 45 minutes or less!).
I really appreciate how they helped me with my needs and were so quick and friendly. I would highly recommend this store to anyone and if you have a bad experience I would definately report it to the management. The Tux was very nice quality and I have already worn it twice!

I am getting married next April and stopped in on a whim a few weeks ago to peek around and see what Men’s Warehouse had to offer for Tuxedo Rentals. I was greeted by a very nice young lady named Adrienna who was happy to help me. She was highly consultative and listened to the details of my dress and what I envisioned the wedding party looking like. We discussed tux options and a few styles of ties for the groom & groomsmen. I was on a limited time crunch so took down the styles and planned on coming back.
I stopped in today and received excellent service not only from Adrienna, but from the manager Tristan as well. She spent about an hour or more helping me pick the groom, groomsman, ushers and our fathers tuxedos. She had great taste and made my vision of our wedding party come to life. I am really excited about the choices she helped me with today and know that our wedding party is going to look amazing. Tristan gave me great advice and made the experience even better by confirming the measurement and pickup process. Kudos to you Men’s Warehouse Norridge-​you made my day and I am so happy with the level of service I received. You exceeded my expectations and I look forward to working with you in the future. Thank you for helping me cross this off my wedding to-​do list.

By Bestman, his fiancée, and I went in to see about tux rentals for our upcoming nuptials. We were greeted by a very nice lady who showed us what they had available, and patiently walked us through the details of their current offers and the features of each tuxedo. They didn’t have a very large selection within the store, but what they had worked out great for us.
As someone who has never even owned a suit, much less rented a tux, she was full of knowledge and helpful suggestions. She even stayed an hour after they closed for the evening to hammer out all the details for the tuxedo rentals for each of our weddings.
While she was helping my friend pick out tuxedos for his wedding party, the manager of the store was happy to talk to me about my interest in a future purchase of a suit. He was really helpful as well. When I am ready to make a purchase, I will surely be back to talk to hi.

Since my boyfriend is tall (6’6″ so can’t buy off the rack) and in law school, we decided that the store that would best fit his budget for suits would be the Men’s Wearhouse. Our experience was less-​than-​ideal, though.
First, we were greeted by ALL the salespeople (who you can tell work on commission) who essentially fought over us for 5 minutes before one woman won out. Once she found out that we were on a budget, she decided she didn’t want to help us anymore, and passed us on to this other guy. Neither one had any fashion sense (you can tell by how they were dressed), so thank goodness I came along to help.
When he decided on 3 suits, he was then fitted for his suits (the tailoring of course is extra– ALOT extra, so be prepared) and then paid for the suits and we left.
His suits were NOT ready when they told us they would be and I had to essentially call and heckle them to get them to speed up the process. Even after all that, the jacket had too much room in the body, and the pants were a wee bit too long. HOW HARD IT IS TO GET IT RIGHT???
The quality of the suits also leaves something to be desired– you really do get what you pay for. They are already pilling and have loose buttons (one actually already fell off).
If you don’t have any money or any taste, then I highly recommend the Men’s Wearhouse.

You’re going to like the way you look is darn straight. This is usually my first stop when I need a new suit. First class service, with knowledgeable staff makes shopping for men’s clothing a breeze. They have a considerable selection of men’s clothing at very reasonable prices. This location is similar to other Men’s Wearhouses I been too, just closer to where I’m at now. Another cool thing about Men’s wearhouse is even if you are in another state and need tailoring, just go into what ever local store is near you and they’ll have you in their data base and get you hooked up. As for me, I like wearing suits because, it makes me look good and shopping here keeps the money where it belongs, in my wallet.
Pros: Selection, Prices
Cons: Limited Parking,
Cost: $$$ of 5
Overall Rating: 4 of 5
Recommendation: Recommended