Mid Valley Towing

Should be zero stars. Very unprofessional, from the chick that answers the phone to the manager named David. I may as well been dealing with a hustle man on the street. Over charged and taken advantage of. Something was missing inside of my car when I picked it up and they had the audacity to tell me that no one was inside of my car. Ummmm did someone not just drive my car out to me??? Yes, someone was inside! Manager David was very rude and unhelpful in trying to recover what was missing. I’ve never been spoken to like that in my entire life, like he was a common man on the street! So I’m supposed to take some tow yard manager’s crap? I have already reported this «business» to the BBB. This place should be shut down for unfair business practices and gutter worthy customer service.

The best service ever!!! My tow guy came within 20 mins. He was friendly and made me feel safe! Awesome service!

Good for you! You figured out how to siphon money out of poor people legally. Take your seat right next to all of the other vermin in the service industry.

I just left the place about 430pm on sept 10, 2014. David and Jesse were the most helpful people I’ve ever met in my life. They completely understood our needs and went above and beyond in terms of customer service. Thank you, David and Jesse!

I was going to go to work and I locked my keys in my car. I gave Mid Valley a call and they were there to help me out in less than 10 minutes. This was such a relief. Their professionalism and customer service really made a tough situation a whole lot better.

Fast and great service, so much better that the bull crap I got from AAA … Thanks guys keep up the gear work…, used them 2 times and have not fail me yet. They came back to give me my house Keyes that I forgot to take off… thanks for being there…:)

we used mid valley towing to deliver a car and help us with a photo shoot. our driver (david) was prompt and nice and very helpful. i definitely recommend them.

Mid-​Valley Towing towed my car off the 134 after a car accident. They got to me quickly and were very helpful. The driver was nice and concerned and wanted to make sure I made the right decision about where to have my car towed.

Last week, I decided to donate a junky old car that a friend had left me. I called the spcaLA, and they referred me to Cars 4 Causes, which took my information and had Mid-​Valley Tow contact me to arrange pickup.
Mid-​Valley scheduled a time for me to wait around, from 9am-​12pm. Pretty large window, though not as bad as, say, Adelphia, which once told me they would show up between 8am-​12pm OR 12pm-​4pm to install my cable. But I digress.
On the appointed day, I wake up and start waiting. After 3 hours, I call to find out where they are. The dispatcher tells me the driver says he’s 30 minutes away. So much for the window, but okay. I wait some more. Another hour passes, and I call again. He’s 20 minutes out now. Apparently driving through some Twilight Zone universe where 10 minutes of his time equals an hour of mine. I’m annoyed now, so I let them know that if the driver doesn’t get here in 20 minutes, I’m heading out and they’ll have to reschedule. Sure enough, 20 minutes ticks by. The aggravating thing is that, if I reschedule, I’m only punishing myself — I’m sure they know that. Posting the angry review helps though.
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UPDATE: It’s 3 minutes after I posted the review, and they just called to tell me the driver is outside. I wonder what they’ll do if I say I’ll be down in five minutes, then wait half an hour? Probably just leave.