Krispy Kreme Doughnuts

I went to buy doughnuts from this location just last night (it was a Friday). They list online that they close at 11pm. Great! So I roll up at 10:35pm, the lighted sign outside says «OPEN». However, ALL chairs are up on the tables, someone is cleaning the floors, ALL the doughnut racks are completely empty. Obviously, the workers were more focused on closing down and going home than selling doughnuts for the company. I’d suggest that if KK allows for winding down and cleaning up earlier than their posted closing time, they should
change their closing time. Maybe close at 10:30pm instead? I drove all the way from Downtown LV for nothing. To say the least, I’m pissed. Even if their doughnuts taste great, I must say goodbye to this brand. Hello Dunkin Donuts, you got me!

The donuts we received were cold even though the «HOT» light was on. I asked why the donuts were cold if the hot light was in. He replied, we usually leave the light on. I was amazed because everybody knows what the hot light means. After several more attempts to get hot donuts when the light is on, we gave up. Save your gas and go to another location. Oh yeah, did I mention poor service. On one visit, the counter person said «I’ll be right back» and started helping load their truck. I had to honk several times. Then someone else came to the window 5 minutes later and apologized.
Thanks Krispy Kreme.

Sign up for their coupons, but make sure you print them out. They will not accept them otherwise!!! I learned the hard way. Other than that I went on a very busy day and there were only five various types of donut flavored available. The staff were not polite and the line was ridiculously long. After 30 minutes of waiting we finally reached the front of the register. If there is a special going on, I’d avoid this place altogether, unless you don’t mind waiting. I’ll have to go back and experience it when they’re not extremely busy.

My husband and I went to Krispy Crème this morning, making sure to go when the hot and ready signs were on. We come quite often to various locations all over the valley. we ordered a dozen; they were already out of one flavor, which is understandable. So we ordered raspberry filled, and when we ate it, there was a tiny dab of raspberry filling at the hole only. No other filling in the donut. We wish we would have uploaded a picture. Also I specifically asked for the hot and ready ones to fill my order, and we were given the cold ones, and were not offered the complimentary donut with our purchase. Even after paying almost $ 10 for one dozen. We were the only person in line, so it wasn’t because of a rush. I’m not very thrilled about this experience, and question coming back to this location again. Or any others in this case.

It’s KK I think most people are familiar with it. Only thing worth buying here are the hot glazed doughnuts. I did just recently have a oreo doughnut that was good and and with the right amount of filling but everything else was too sweet. The blueberry doughnut holes are surprisingly pretty good. I like the drive thru but they do have seating inside and of course then you can watch them making the doughnuts which kids love… OK adults love it too! The hot now sign for the glazed is sometimes on when they don’t have any fresh hot ones however if you are like me… when they do have the fresh and hot ones it is very hard not to just start eating them right outta the box in my car. They are so soft and melt right in your mouth. Staff was nice and I’ll be back from time to time for a hot glazed.

We had the BEST first time experience with Krispy Kremes!!! (1331 W Craig Rd
North Las Vegas, NV 89 032‑0213
United States)…Supervisor/Manager «Jennifer» completed my order on Saturday, June 06, 2015. Jennifer and her exceptional team fulfilled a Lil’ Birthday Boy’s SURPRISE!!! I last minute ordered 4 – 5 dozen donuts the night before hoping they would accommodate with soccer ball image on the donuts… They DID!!! & the entire soccer team & their families along with the coach (who happens to be a Las Vegas Metropolitan Police Dept. Sgt.!) were super excited & surprised… they looked and tasted AMAZING!!!
Thank You Soo Very Much!,
Sandra E.
(Team Soccer Mom-​LVMPD Wifey)

The Krispy Kreme website clearly states that this location has their drive thru open at 5 AM. Currently waiting in drive thru at 5:18AM and they are not open. Google states the store hours are at 5:30am but drive thru should be open. The customer service here is awful as well as I have been here before. Ordered a iced vanilla coffee and the person in drive thru charged me for a vanilla latte and explained to me that that is what people normally mean when they order a iced coffee! Nope! Please update hours on the website to reflect when you actually want to open please so no one wastes their time.

The doughnuts here are amazing, but the customer service is horrible! The girl who helped us (Karina) was super unfriendly and rolled her eyes every time we tried to order something. The one man was super pleasant making the doughnuts and waved at my nephew but the 2 girls working on Monday were very rude! I would expect a place like this to be kid friendly but she wouldn’t even listen to my nephew when he asked her a question, she ignored him! Definitely not coming back here because of the customer service! Hire new people and I’d love to come back, until then the girls should check their attitudes!

I came by specifically to try a «Honey Bee Doughnut» that a few people told me about. I knew I wouldn’t be able to handle a whole dozen from KK because I find the doughnuts to be too sweet and they just don’t have that mom & pop quality that I can find around town and personally enjoy more, so I just picked out 4 doughnuts during this trip. Since it was Sunday morning they were busy, but the employees did a good job and helping customers and I was in and out in about 10 minutes. One thing I have experienced at this location over the years is that if sign is flashing HOT NOW it doesn’t always mean that the glazed are «hot now» which is a bummer. A lot of people (myself included) come here only for the fresh, hot, glazed doughnut of goodness and it sucks when they aren’t hot!
Original Glazed ($ 1) — When these tasty gems are fresh and hot is when they are best. This last visit the light was on and the glazed actually were nice and hot! Soft and just the right sweetness. The hot glazed are the only reason (OK well maybe the chocolate iced custard filled too) worth making a trip to KK in my opinion.
Honey Bee Doughnut ($ 1.59) — This was a glazed doughnut with some yellow icing on top of that with chocolate drizzled on top and a candy bee. I love the original glazed, but this one with extra icing was way too sweet for me. I ate half and then couldn’t handle all the sugar. The honey bee decoration was very cute, but rock hard. The whole doughnut was very cute looking yet just too sweet for me to get again.
Oreo Dirt Cake Doughnut ($ 1.59) — Has filling and cookie pieces inside with chocolate icing and cookie crumbles and a gummy worm on top. Another cute doughnut. The gummy worm was half hard, but the rest of the doughnut wasn’t bad and it wasn’t great to me however my hubby really liked it.
Glazed Raspberry Filled ($ 1.10) — Glazed on the outside and raspberry filling inside. The glazed part was very good, but the raspberry filling wasn’t good.
There is a drive-​thru and tables inside.

I was a new customer who never tried Krispy Kream donuts before. I walked in, browsed the menu and looked at some donuts in the case. The girl working asked if I needed help and I said «yes I have never had your donuts before and I was wondering if I can sample a plain glazed donut» she says… «Wait! Are you gonna buy something, because I only give samples to the people that buy something.» I was absolutely floored by her lack of professionalism. I have never been profiled in such a manner nor have I ever encountered such terrible customer service. She definitely scared off a new customer and I will not ever return to this location or recommend it!

February 1, 2015 Sunday — 6:08 AM snack
2 adults
Atmosphere — N/​A stars
Food –5 stars
Service — 5 stars
Background — Heading on our way home from a great weekend for the Super Bowl. We are bringing the Krispy Kreme doughnuts as Reno does not have them.
Atmosphere — Drive thru so nothing really to judge for the atmosphere.
Food
Drink — Order a large mocha latte. I have a long drive back to Reno. It was not over hot like must places do. I was able to drink the coffee right away. Thank you as it is really early.
Snack — Two classic glazed donuts plus two more. The two extras was divided between us, one for me and the other for my wife. That is all I need, one sugar glazed perfection. They just opened at 6 am and they were piping hot. I probably over use this expression but they literally melted in your mouth.
Service — In and out that is what you want from the drive and they delivered.
Future — Yes, because my wife loves the place.

We went through the drive thru at 6:08 am to get some donuts to take home to Reno with us. When I go to Krispy Kreme’s I only get one thing, the original glazed donut. We ordered 2 dozen and 2 to eat right then. The boxes of donuts were warm they were so fresh — seriously does it get any better than that — sure does not! I took a bite out of my donut and it literally melted in my mouth. Pure, sweet, sugar heaven!

This Krispy Kreme is so dirty. I took my little sister to the restroom and cockroach came out of now where. When I confronted them about it, they told they came from outside but the WHOLE store was filthy. All the tables were dirty and so was the floor. I wish I could give them NO STARS. The staff wasn’t very friendly either. I will not be returning to this establishment ever again.

I’ve been here 3 times now. order is never messed up and doughnuts are quality. Just wish I didn’t get so much attitude from the girls on drive through. They get so frustrated so quickly and do not attempt to hide it. After being in the customer service industry for a couple years now I find it strange that you could get mad over something so simple and disregard the fact that your making your customers uncomfortable. I didn’t start an argument but just took the aggressive comments as they came and got the heck out of there. I won’t come back if this happens again. I thought it was hard to get into this company because the application process is so long, but they must hire anyone.

I am not the biggest fan of doughnuts, but there is something about the occasional hot, fresh, Krispy Kreme doughnut that puts a smile on my face.
My recent visit was due to their 12 – 12 special that they had going, a dozen doughnuts for free when you buy a dozen.
As I came in, a fresh batch was coming out from being fried and were about to be glazed. I knew I was in for a treat.
Warm, cloud-​soft doughnuts with still warm glaze. It was a struggle to not eat half the box on my way home.
If not for next year’s 12 – 12 special, I will definetly continue to eat the occasional Krispy Kreme and would recommend them to anyone.

Love their donuts but the customer service seems to be lacking. I rarely feel welcome in this place and feel as if I am interrupting them in some way by making a purchase.

I live REALLY REALLY close to this Krispy Kreme and up until now I had only ever used the drive thru. Today (Fathers Day) I wanted to go grab a dozen glazed and a dozen mixed for my AMAZING neighbor. I decided to go inside so I could see the different selections of doughnuts. In retrospect I should of just stuck to what had been working because there was only one car in the drive thru when I parked. Dun.Dun.Dun. Upon entering the location I got into line but the customer in front of me was being helped by a male employee. Now please keep in mind it was a holiday so I was expecting to wait. Honestly I would of been HAPPY to wait. My problem was more the fact that after the employee was done helping the man in front of me he literally walked away after making eye contact with me but not even acknowledging my existence. Maybe I worked in the service industry too long but in my view you are supposed to say «Hi! someone will be with you as soon as possible». Anyhow by the time (atleast 5minutes) someone did finally help me it was a female. I asked about the «hot» glazed because I just wanted to get out of there. She stated they are going to be WARM. Now the HOT sign was on but I said go ahead and give me those. Well guess what? they didn’t seal the box with my doughnuts so when I was leaving it FLEW OPEN and in a pursuit to not DROP them all over I smashed some of them. Needless to say the love affair with their addictive doughnuts will CEASE to exist in my world now. I just cant excuse tons of CALORIES a long with a Mood killer!!!

Free Donuts! What more can I say, except ask for 2. Every now & then you’ll be able to swing it! Hot Chocolate is excellent, but be aware every employee makes it different! Best on Cold Nights but I never discriminate at Krispy Kremes!
Staff always seems to be helpful. Lines never seem to be too long both inside & at drive-​thru.
Ive used mailer coupons at this location & Ive never have had a problem with them honoring them. Even if the coupon says «VALID AT CALIFORNIA LOCATIONS ONLY»!
Location can be kept up a lil bit better, but who sits inside eating donuts all day? Not me, but I probably wouldn’t refuse a chance to either haha. All there donuts seem to be fresh & they always have a good selection.
All smiles every-​time I hit the door!

K Kreme really has a nice layout. You get to bring your kids and show them how doughnuts are made. Little ones get to savor the taste of a hot, sweet treat!!!
I mean, I also have to say that this location has some of the sweetest, nicest staff around. You’d have to come see for yourself to know what I mean!
As for taste, I’m not a big fan of KK. It’s sooooo sweet. I’m not too sure it really goes with coffee. Tea, maybe, but not coffee! One single bite is a sugar high and I really have to down a lot of water because its just overly sweet. So taste is so-​so. I’d pass on KK because there are better doughnuts nearby, trust me. Especially if you loooooveeee coffee!!!
So if your teeth are made for chomping on sugar, go for it! But these doughnuts are so sweet, I can only handle original with a bottle of water!

The question that’s been asked millions of times …
Why are things that are so bad for you, so damned good!!!
The weekend before, I stopped in for some unhealthy goodness at a location in Southern California. They were out of the chocolate filled and I guess I was still craving it because on my trip to Las Vegas this past weekend, I stopped in for one. By the way, only one — thus the pic of only one.
I don’t care for this location. Anyway, the service here is nothing like what I experienced in South Orange County, CA. Abrupt and pretty much all business like — if the business didn’t include customers that is.
The parking is somewhat shared in a pretty busy shopping center — 99 Cents Store, Home Depot and Walgreens. Other places too but I don’t remember. It’s on the corner of Craig and MLK facing Craig.
I did care for the doughnut though. It was so damned good. The only way it could be better was if it came right off the assembly line. Have one, or a dozen — just don’t mind the customer service, or lack thereof. Or the Las Vegas, desert heat for that matter.