StorageOne

Catherine and Elaine are the most excellent people that I have ever known, they weree extremely impactful in the move that I am currently undergoing they made my life as stress free on this part. I was looking at paying an absurdly large amount of money at the Uhaul for a truck and storage unit and not only did they chop the price almost in half they also gave me truck and a Dolly for little to nothing. The facility was immaculent and well kept overall I definitely recommend using this facility!

I researched and called dozens of storage companies prior to my move to Las Vegas in 2014. Most of the companies treated their clients like a number, which was fine with me at the time. But the minute I called Storage One on 5^th, I immediately felt like I was talking to a person who understood what I needed and genuinely cared about my moving situation from one state to another. Not to mention, their prices are not ridiculously high like some of their competitors whom lack the cleanliness, safety and customer service that Storage One seems to master. Elaine and Catherine are superstars who know and understand people and work with you to make your move as smooth as possible. Make this place a priority to visit, should you need a storage unit (s).

This place has the best customer service I have experienced in a very long time. They worked with me when I was having a slight issue and both ladies are just so nice and seem so happy to help. I’ve moved to the other side of town but I will travel back here just to be able to experience decent people who care about their customers.

Very clean and nice facility and the staff is very helpful and professional, if you need to store your staff this is the place to go

I have been a customer of this Storage One since 2008. I am very happy there. Elaine and Catherine are awesome. It is a pleasure every time i go in. Still looking forward to many more. Party was cool too.

Both Elaine and Catherine are outstanding in their hospitality and going the extra mile! I’m moving back east and have many stresses but they have helped so much! I will do update to the review once my whole move is complete. At this point these ladies are stellar in their customer service!

First impressions: clean facility and friendly and courteous staff.
They mentioned they could waive insurance, if you have your own. I sent them a copy but for some reason, it was never applied to my account.
If you have money to throw away, I highly recommend them. If you recently just lost your job, foreclosed your home, and had to move your personal belongings from the house that you lost then I suggest as far away from this place as possible. Just to point out, Las Vegas has one of the worst foreclosure rate in the whole country.
I had a few lates with my rent before. Once, I negotiated to pay half and whatever extra late fees that they can throw in there, I paid in full as promised. Two months ago, I got a notice stating that I’ll need to pay a certain amount before they auction my property, which is today, 04/​02/​2013. When I called a week before the auction date, they said I need to pay twice as much. They didn’t mention this on the letter. I know it’s probably in a fine print from a contract that I probably signed, but then again, who reads those right? Anyways, to make a long story short, the manager asked me to call on Monday and she’ll see what she can do. Couldn’t reach her for the whole day. Left a message with the person and he says the manager will call back at 6 PM. No calls. Now it’s morning of the day before, there’s no manager in the premises. Called again, and just talked to a different lady, who says the manager won’t be there today. She gives me a very firm «no» and points out my property will be auctioned tomorrow.
There you have it. Thank you for reading my first Unilocal review. I hope it helps you in your storage choices. Have a nice day.