Extended Stay America – Cleveland – Airport – North Olmsted

The comforters are not changed after last guest. Yep the sheets and pillow cases are but that same used comforter is put back on and the bed blanket too. Not to mention other unsanitary conditions. Ill never sleep there

We had asked the hotel for two beds but they said they only had one bed but for $ 5 more they would send a roll away bed to our room. We told them they could just bring it in since we were going to a Cleveland Indian game at night. When we got back, there was no rollaway I the room. When we asked the front desk, they said they didn’t have any but they would give us a room with two queens. What was with that?
The room has a 5′ fridge, cooktop with two electric burners, microwave and countertop with two bar chairs. There are no kitchen utensils or dishes but apparently you can make prior arrangements for them.
There is a small 30″ flat screen TV, writing desk, and drawer space. The beds were a little bouncy and I heard a spring snapped when I sat on it. The bathroom was simple and clean. The rooms are functional but could use a face lift for those expecting more bang for their buck.

We found a good «deal» at this hotel through price line. It was a very underwhelming experience and we will not be back. Wreaks of cigarette smoke, we were given a smoking room (non-​smokers here), asked to switch to a non-​smoking room which was better but not by much. The hallways were dirty, the lobby was not much better. The hotel room had hair and residue from previous guests in the bathroom. Our room had no TV remote, we searched for it throughout the room which was a bad idea. The décor in the entire hotel was something from the early 80’s, The Extended Stay American-​Cleveland needs a modern update. There was a swimming pool outside which was taken over by young children, although I am not sure about actually swimming in it with seeing what the hotel has to offer. If you have the opportunity to stay else-​where, I would suggest doing so.

Service friendly but this is more like a motel than a hotel. Dirty halls and slightly dirty room, small, hard bed, sticky carpet, microwave had no light, remote/​tv didn’t have all working features, but the shower was nicer and the water really hot. Oh and the whole place smells like smoke as soon as you walk in and stays, permeating the room, etc. I had to buy air freshener. Overpriced in my opinion. We needed a fridge though, and couldn’t afford more. The coffee is good and the front desk staff was helpful as much as they could be with our complaints about the smell and the bed. They did say they are going to renovate soon.

I randomly chose this hotel when booking through Expedia without even checking reviews. After reading reviews I was like oh shit what have I done!?! It really was not that bad. I cannot afford to stay in 5 star hotels so I generally stay wherever the price and location work for me. Anyone who complains about this hotel smelling, obviously hasn’t stayed in a Vegas hotel. Every hotel I’ve ever stayed at has that «funk» this hotel was not that bad in my opinion, a little funky or stale smelling but not offensive. I stayed in room 237 and there was no smoke smell at all. I was actually impressed by the room. There was plenty of space for me and my kids. I really liked that there was 2 bathrooms and the bedroom was separated and even had its own door. If you’re used to being waited on, maybe this hotel isn’t for you. Housekeeping was non existent but I could care less about my bed being made everyday. I will knock off a star because the only toiletries provided were soap. No shampoo or body wash, just some bars of soap. Front door staff was friendly. Walmart is literally walking distance across the parking lot and easy 480 freeway accessibility. The continental breakfast could’ve been better but the coffee was actually better than I’ve gotten at circle K and they provide coffee mate creamer! The last hotel I stayed at was the Las Vegas Hilton and this extended stay tops the Hilton in quality by far.

Modest rates featuring rooms with refrigerator, sink and 2 burner cooktop.
For a long stay, this worked for us. However if you are weighing the option between sleeping on Aunties Couch and here… save your money, and tough it out at Aunties.
Brace yourself for:
— Reservation errors (we tried booking by phone and via AAA and it seemed overly complicated and there were big errors.)
— Prepay to get a discount, not so bad. but if you have to leave a little early, plan on having to go back to the front desk to get it straightened out.
— Short on sheets/​towels — did not have enough sheets for the fold out couch, had to request them.
— Standard maid service is once a week for long term stays. In our case, they did not even replenish the toilet paper and we had to go to the front desk to ask for a roll.
(There are some various maid service requests you can make, silly us. we thought TP would be standard)
and the big one. the smell. The entrance, elevator, hall, and room we had were stinky. Used Febreeze in our room. It says the rooms are non-​smoking. but it is pretty awful.
If you need to stick to a budget, and can cope with the short comings. the location is right off the highway and relatively close to the airport. So for a one night stop over that won’t break the bank, I would recommend it. but check and double check everything.

During one of the many days of «snow-​maggedon» we decided to stop our insane drive and rest for the night.
Booked a 1 BR king suite at almost midnight.
Arrived to a woman smelling of smoke. She randomly picked a room and gave us keys. Upon requesting a crib for our little man she says «I don’t think we have one, but I will bring you one.»
We get to our standard queen room. Baby is ready for bed. We are ready for bed.
Knock Knock… no crib… sorry…night
HMMMM.
Gross hotel. I wouldn’t stay here.