I think this a great Forever 21! In Columbus all the Forever 21’s are massive, but *horribly* disorganized. Everything is strewn about, and if you find something cute but it’s the wrong size– good luck finding another one, lol. This Forever 21 was very neat and tidy, everything was nicely organized and displayed, they had a fantastic selection(including a really good plus size section), and the store was very spacious. I really liked shopping at this location and will definitely be back in the future. Fyi, the one bad thing that happened when I was there was that some disgusting person had spit their gum out on the dressing room floor, and when I took my pants off to try on clothes, my capris got smashed into somebody’s old gum. Luckily it only ruined the inside of the pant leg, not the outside. But if they had stools or benches in the dressing rooms, it would be nice. That way you could sit your clothes and purse on it,(and items to try on that don’t have a hanger) and not have to put them on the floor.
Connor W.
Rating des Ortes: 5 Lexington, KY
My many trips to Forever 21 are all for one purpose and one purpose alone: The cute employee who is always willing to help. I find myself constantly coming back just to talk to him, rambling about nothing, asking nonsense questions just to keep a conversation going. He always knows exactly what will look good on me and that is why I will be back for many more adventures.
Katherine P.
Rating des Ortes: 2 Marion, OH
For as much as I love Forever 21 and their clothes, this location was the worst one I’ve been to. I’ve been working in a store for the past 5 years that specializes in customer service and going above and beyond for our customers. Coming here, and seeing how the associates handled customers, made me cringe. The worst part, after waiting in line for about 10 – 15 minutes,(they only had one cashier, but plenty of workers) the cashier never greeted us, never apologized for our wait, and was too engrossed in a conversation she was having with a coworker to acknowledge in any way shape or form. Also, no visible name tags. Won’t come back to this location. I’ll shop online instead.
Precious R.
Rating des Ortes: 3 Cleveland, OH
Granted, I can’t fit in most of F21 clothes besides the basics(tanks, tees, etc) & I’m too old to wear their ‘trendy’(ugly) fashions but I can certainly buy their jewelry! Definitely the spot if you need some inexpensive costume jewelry to spruce up an outfit. I wear all black on most days(#makeupartistproblems) so, I’m constantly buying statement jewelry to add some flair to my outfits. F21 is a great place to get makeup bags too!
Dave O.
Rating des Ortes: 3 New Smyrna Beach, FL
This is a must stop when shopping with a 13 year old daughter because I swear she thinks she’s at least 21 lol. My job is to follow and hold stuff and of course provide the means of payment. I must admit she’s got great taste and this store caters to great taste at reasonable prices.
Meri R.
Rating des Ortes: 3 Cleveland, OH
I’m probably just getting too old and fat and grumpy to enjoy F21as much as I used to. Am I still allowed to use that abbreviation? Why is the entire store name spelled out on Unilocal?Is it time for the early bird special yet at Denny’s? Help me I’m frightened. The new store is humongous and honestly a bit of overkill if you asked me(which you didn’t, but that’s what Unilocal is, the answer to questions no one asked). I get that they are merchandising different themes/looks in specific areas of the store, but can you put all of the freaking grey sweaters in one place so I don’t have to walk around with 45 pretty much identical cardigans, of which one or 44 will look good, depending on the day. The staff could assist me by offering to start a fitting room for my 537 things that won’t fit me, and they used to at the old store across the hall. Now, the girls just stand there gossiping and glaring at me because I’m old and shun colors. Back to the dressing rooms though, I was trying on some black stuff today and the girl working that space must have been having a rough day because when I asked to move to a different room due to the blood smeared all over the wall and door, she seemed très annoyed. Sorry princess, what do you think this is, Dots? Layout of the store aside, this newly expanded location does offer more basics, fun shoes(dubious quality, sized really small), accessories, and a sleep/under thang department(cute but not sized for my womanly body.) There is also a plus size section. I’ll wear whatever fits, but the plus gear is way big and the regular sizes fluctuate from wildly oversized to itty bitty titty committee(sorry that’s not supposed to be offensive, it just rhymed). I’m going to keep shopping there for dresses, things I don’t need, and questionable on-trend pieces but I’m also going to be kind of annoyed every time.