North Reading Boarding and Grooming

Love this place.
In regards to the woman who said the dogs are outside barking — THEY SHOULD BE OUTSIDE! I would never bring my dog to a place where it was crated the entire time. Also– dogs bark and if you’re outside you’ll obviously hear them! The dogs get brought out in rotation depending on they’re size and how well they play with others and get to stay out for about an hour. Thanks to the rotation every group is out more than once. And the yard is such a decent size! The employees do tours for people who want to see where their dog will be staying and where they get to go when outside. The employees are all wonderful and the owner and manager (Pam and Michaella) are so knowledgeable and helpful.
The prices are also unbeatable. AND THEY’RE EXPANDING. I couldn’t ask for a better place to trust my fur baby with!

I live a hop-​skip-​and-​a-​jump from this lovely establishment, and they are a CRUEL and NEGLIGENT operation. They leave dogs outside barking, crying, and/​or whimpering for 30 – 45 minutes at a time and it’s absolutely heartbreaking. That being said, I haven’t the slightest idea as to what goes on indoors but they certainly aren’t very compassionate and hands-​on.
So: if you love your puppy-​kins, do not bring him/​her here.

Very dirty and hectic when I went with my dog to visit… not recommended.

DO NOT LEAVE YOUR DOG AT THIS FACILITY.
I brought our 7 month old Golden Retriever here a couple of weeks ago. I brought her there sight unseen. I will never do that again. We brought her there based on the price and the location. I wasn’t in the building 5 minutes and I was ready to leave. I should have trusted my gut and taken my dog with me. We had a plane to catch and it was too late to find anything else.
As soon as you walk in, you can’t help but notice the filth and the horrendous smell. I know it’s a place for dogs and its not the Ritz, but you would think it would be a half way sterile environment. I am guessing that’s why there is little to no pictures of the inside of the facility on their website. There are birds everywhere and the dogs are crammed in a living room of a 2 family house. There wasn’t much room for them to move. Maybe it was the day I was there and they over booked.
That is the environment. My experience was far worse.
I left my dog there for 2 nights. I got her back and she was not herself. She did not eat or want to play with any of us. The next day we noticed a golf ball sized lump on her neck. That night it was leaking puss and blood. We brought her to the vet to find out she was bit and the bite was infected.
One of 2 things happened while she was there. She was bit and no one told us, or no one saw it because she wasn’t being watched. Either way this could have been avoided
We spoke with the owner about what happened and what our options to makes things right with the vet bills. Her commit was «You aren’t coming back weather I pay you or not, so why would I pay this bill. Chances are, she was bit before you brought her here.» (Again, she was 7 months old and never off the leash or around other dogs.)
She claims that the dogs are «always being watched» I was there twice (drop off and pick up) both times there where 2 girls at the front desk having a great time texting and loving life while the dogs were in the next room UNSUPERVISED.
That is my experience. I would leave my dog home alone for the weekend before bringing her back to this facility.

On a recommendation from a friend we left our two pups for 10 days. Of course I was nervous at first since we had never used them for boarding and this would be an extended stay. I was glad to see the facility is more like a home than a cold sterile kennel. When we arrived to pick them up all the dogs were in the kitchen area and seemed very happy to be there. I also like that North Reading Boarding did not seem overcrowded with hundreds of dogs, but just a nice size pack of about 15. I get the impression our boys played for 10 days straight since they seemed pretty exhausted when we brought them home. The price was extremely reasonable as well since we left 2 dogs for 10 days. I would certainly recommend them to anyone considering a small boarding facility, priced well and the staff clearly love and care for the animals.

So far this place has been great for me. The staff is very friendly and professional and more importantly, my dog seems to love it. On the first day when I came back to get my dog, the owner was there and greeted me by name. I was pretty impressed because I did not meet her when I dropped my dog off that morning. I asked how she knew who I was and she replied «Because you’re the only person I don’t know yet» with a big warm smile. I haven’t had very good luck with dog care so this was HUGE for me. I get the feeling she isn’t in this for the money and really loves what she’s doing. I take my dog there a few times a week and see the same people there each morning. They are always happy and greet my dog like he’s their own pet.