Sullivan Tire Co Inc

I used Sullivan to fix a flat tire. However when the repaired tire ready the car sat in the bay for almost half an hour because no one told the mechanic he was to mount the tire & store the donut spare. Otherwise the services were good.

My drive to the beach this weekend was interrupted by an awful scraping sound coming from my car. Turns out the bolt holding up my exhaust had come loose and the whole unit was dragging noisily on the road. After being saved by AAA, the tow truck driver dropped me off at Sullivan Tire. And I’m very glad he did.
Despite this being an interruption to whatever they already had on tap for the day, they didn’t take too long to look at my car. They simply had to put in a new screw and my car was back to quietly purring along. The whole process took maybe 30 minutes from being dropped off.
Best of all, the guys at Sullivan Tire were nice enough to let me go on my way with no charge! One of the mechanics smiled and said that it was the easiest job of the day. In a world where I often expect to be gauged by mechanics, this was such a wonderful delight.
Overall the mechanics were super friendly, wait time was very reasonable, and waiting area spanking clean (including bathrooms!).

Go there with someone who knows mechanics if you don’t yourself. They will absolutely try to swindle you. They wanted over $ 2,000 because my brake caliper seized and they wanted to replace all four brakes, calipers, rotors, pads, and to tighten 4 nuts and bolts they found loose. Be careful dealing with this place, they seem suspect/​dishonest. I got my truck towed out of there and over nighted the parts I needed for the front brakes $ 300 and thank god I did everything myself.

Had a bad experience getting new tires at Ford in Braintree followed by a series of bad luck (pot holes) Not only was the staff more professional and friendly, they did not try to up sell me on any product. They were able to quickly order me new tires and have them mounted on my vehicle. Not all chain stores are equivalent. Highly recommend a little extra of a drive for quality service.

We initially gave this establishment five stars however upon our last visit we had to change our rating. We recently went in for an oil change and when the bill was presented it was recommended that we replace our transmission fluid, antifreeze and power steering fluid. When asked what the cost would be we were quoted about $ 735.00. When asked why so much we were told that they have state of the art machines that would clean out the transmission and such.
We went to our regular mechanic in Quincy who examined the car and he confirmed that we could use new transmission fluid which he changed. He also checked the anti freeze which he claimed was good. The power steering fluid although a bit old did not need to be changed, however he agreed that in 10,000 miles he would do it. He also rotated the tires. Our total cost was $ 49.00.
The point here is that although Sullivan Tire has a beautiful waiting room, free coffee and courteous staff, they seem to be a bit creative with reality in an attempt to increase their sales. We cannot respect this approach to doing business and suggest that anyone going here seek a second opinion on any recommended work.