Gazebo

Recently I bought a sports bra at Gazebo which cost $ 79.00. On that particular shopping expedition I spent close to $ 400.00 at Gazebo. A few days later I wore the sports bra for the first time after washing it. It seemed to be a little itchy, but I thought I just needed to get used to it. The next morning my chest and back were covered with welts. I could not wear a bra that day because the welts burned so badly. I immediately attributed it to the bra so I went to Gazebo to show them the rash. I was brought into a dressing room with two very excited women, one was the assistant manager and the other a saleswoman. One of them told me this was not a reaction to the bra, but looked like shingles. When I told her I had received a shingles vaccine, she said, «those shots don’t always work.» The sales manager said, «It’s not like our bras are made in China. They are high quality. I showed them the label on the bra said, «Made in China.» Neither of them were familiar enough with the product to know that. They both insisted their bras were high quality and nothing like this had ever happened. I left Gazebo’s feeling ignorant about my body and that the rash was my fault. I immediately went to see my doctor who ruled out shingles and diagnosed it as a latex allergy which I had never had in my life. My doctor explained a latex allergy can pop up at any time. The official diagnosis was contact dermatitis. He advised me to throw the bra away. The next day I called Gazebo explaining that since I had only worn the bra once and spent $ 400.00 in the store, would they please exchange it for me. They told me that because they were a small business, they could not afford to exchange the bra. Furthermore, it was not their fault that I had a latex allergy. That is the last time I will give my business to Gazebo. Not only did they lack compassion for this painful reaction to the bra, they embarrassed me in front of other customers by by insisting I had shingles. I had always thought Gazebo was a high quality store, I no longer do.

For those who appreciate expert service and a well-​fitting bra. I have never been disappointed with a bra from Gazebo and the service is fast, efficient, and always on-​point. You literally do not need to know anything about your own breasts to get a good fitting, here.
I am not a shopper. I do not enjoy shopping and I loathe going to the mall. I do, however, really appreciate a good bra. At Gazebo, I can stop in on my way home from work, drop one quarter in the meter, tell the sales associate what I am looking for, and and walk out with one or two quality bras before the meter runs out (in less than 20 minutes). If only all of my shopping could be so easy!
I recently went in looking for maternity bras, after a very disheartening visit to a chain maternity store at the Holyoke Mall where the young lady measured me, then frowned, saying it would be hard for me to find a good fit, and I left wanting to cry after trying on half a dozen unflattering, and uncomfortable bras. At Gazebo, the sales associate found a few very pretty, very comfortable, reasonably-​priced, and well-​fitting bras for me in what felt like a blink, and I left feeling like a new woman! (And they always seem to know your exact size with a discreet glance.)

Would have lived to shop here, made a special trip to Northampton, paid for parking, walked several blocks in the heat only to find they closed at 1:00 today to prepare for a sidewalk sale that starts at 6pm tomorrow!

This place is fabulous. Maybe too fabulous. I find I have a new addiction. The bra fitting is fabulous, the selection surprising and the vibe is friendly, chill and welcoming. You walk in feeling – whatever – and walk out knowing you’re a glamourpuss! Or, at least have some useful lingerie.
I. love. It!

I only like bra ladies who can crack a joke.

Walked in today, unsure what I would find. I was very pleased with the service and happily paid a little more for it. I will wait for sales before my next purchase but I was desperate to finally have bras that truly fit and that I could love. I am on the heavier side which makes finding the right fit tricky.

I have been shopping at Gazebo for a long time, but a story from 2009 is emblematic of why this place is special. I had recently received a few thin cotton T-​shirts from Garnet Hill and I definitely needed to upgrade my coverage, IYKWIM. I was in a rush, trying to get ready for a trip and literally had about 10 minutes. I walked in, told the woman what I needed, she measured me up and had me in my now-​favorite Panache bra and out the door in about 10 minutes. The first bra I tried on was perfect and I have been buying them ever since.
I have sent my daughter there with my credit card and a spending limit. The Gazebo women make sure she gets bras that fit her right and are appropriately decent. (She’s a teen with a grown-​up body.) They comb through the sale items for her and I think they have even given her a little extra discount off a sale item in order to get her in under her spending limit. That kind of care is what makes me so loyal.
The owner is also a great supporter of many good causes in town. I am happy to be a customer there just for the service. That they give back is the icing on the cake for me!

I visited the Gazebo again recently. They were having a sale where the first bra was 10% off, the second 20% off, and the third 32% off. It was only later when I looked at the receipt that I realized: they’d taken the biggest discount off the most expensive bra!
This is the opposite of how most stores operate. Most stores running a sale like this would take the biggest discount off the least expensive item, to cost themselves the least money. Gazebo is pure class.
Btw, this sale was available only to those on their email list. It’s worth signing up for if you’re ever going to shop here. It’s very low volume, as in no more than a couple messages a month, they don’t spam, and they tell you about deals not advertised elsewhere.

The reviewer who complained about the selection and pricing is missing the point. This is a full-​service shop– there isn’t a lot of merchandise on the floor/​available to customers directly, because you’re supposed to go through the staff.
The staff is what sets this place apart from all the others. They will find you the best-​fitting bra of your life by *any means necessary.* They know more about boobs than anyone I have ever met. They also offer:
— custom lingerie creation (they will make you a bra)
— free tailoring and alterations (so that whatever you buy will fit perfectly)
— and, if you want, they will keep the information of what you bought on file, so you never have to remember what the heck you bought that one time.
The prices are a little higher than a department store, because you are paying for old-​fashioned first-​class service. If you’re not interested in that, then go ahead and go to a department store. If you want to find a bra that fits, Trinny and Susannah-​style, please please go here!

I suppose they have an okay selection of pretty slinky tops, but wow, WAY OVERPRICED. this is a HORRIBLE place to buy a bra. very small selection of brands/​styles and sizes. and almost all their bras were mounted high on the walls or were behind glass counters, so you couldn’t find what you were looking for or even simply browse with ease. perhaps you’re rying to prevent shoplifting, but if so, do it in a way that doesn’t kill the shopping experience.
I had a few hours to kill before I needed to leave for my flight, so I stopped by here to see if they had a bra I bought the other week back home that I loved and wanted another. well, they did not have it.
the WORST part was easily their prices. they are practically stealing from their customers. some of the same bras i had bought or seen the week before at nordstrom’s were at this store for over $ 10-​$ 15 more than regular price at nordstrom’s or macy’s. for example, they had a basic iBra for $ 67, which is absurd seeing as the same exact style is $ 50 or $ 53 at other stores. So why do your regular bra/​undie shopping here and pay such ridiculous prices when you could just shop online or drive to the holyoke or enfield mall where you won’t get ripped off.
i get this is northampton/​western mass, so maybe they think it’s okay to charge a few bucks more, but seriously. i stopped by a small women’s clothing stores at Thornes, and guess what? among their small rack of bras, which included the CK perfectly fit, the bras were priced the same or a couple bucks more than what i’d paid back home.
Whatever, i guess it’s not as bad as that other weird lingerie place on main street that has cheap looking bras for over $ 70.
what a waste of a quarter in the meter to stop by this place (lol, couldn’t do that in SF).

Well-​stocked lingerie store. I wouldn’t say they have much to turn your heart over if you’re interested in exquisitely done unique lingerie, but they have a good selection of attractive stuff. A wide array of Mary Green silk underwear, nice pyjamas and slips and some decent bras (a little frou frou for my taste, but…) It wouldn’t get four stars in a bigger town, but much better than the local competition.