John A Katzaroff

Dr. Katzaroff is the BEST eye doctor I have ever been to. He is professional, friendly and extremely competent. His exam was thorough and the price was beyond fair. I can’t believe what a difference the correct prescription makes! Not to mention, he has a wonderful sense of humor. I have never had so much fun going to an eye doctor before. I really liked his staff too, very friendly and took the time to tell me which glasses looked best. I will definitely be back!

Dr. Katzaroff is AMAZING! This was my first time in Dr. Katzaroff’s office and I had such a wonderful experience. His office is so convenient! It’s right in the middle of the Northridge Costco, so after my eye exam I finished up my shopping for the week. How awesome is that?! From the minute I walked into the office, I was greeted by a very friendly receptionist named Sandy. She was so sweet and made everything easy for a first time visitor like myself. The paperwork was quick and just as soon as I finished filling out the form (which took less than two minutes), Sandy had me in a chair and was doing the preliminary exams. After Sandy finished with me, Dr. Katzaroff saw me right away. There was no waiting at all! Dr. Katzaroff has such a warm aura, is super friendly, puts you at ease right away, and finds a way to make an eye exam fun! The exam was thorough and efficient. I walked out with a huge smile on my face. It was an overall great experience. I would recommend Dr. Katzaroff to everyone I know. Just a heads up, if you are like me and don’t have eye insurance and don’t want to overpay for eye exams or prescriptions for eye glasses/​contacts, Dr. Katzaroff offers the best prices I have seen. Don’t let prices hinder you from getting the proper care for your eyes and make an appointment with him. I think you will realize, like I did, that you’ll never want to have your eyes checked by anyone else ever again. Thank you, Dr. K!

This review is not regarding Dr K who I’ve had all my kids go to– he’s awesome. Unfortunately he was in the office today and tolerate the behavior I’m going to discuss here. Quick and efficient as you can get. In and out in less than 7 minutes. Called in for a same day appt, set my own time with Dr Oh– arrived to find 2 girls snickering and laughing about whatever, it was annoying, obnoxious, and far from cute– no acknowledgment and greeting except to step outside and fill out the basic questioner. Since it was only a couple of questions I decided to stand there really quick to sign my name– but nope, was rudely asked to step outside to sign my name to walk right back in (this took less than 10 seconds and looked silly to me). There was only one other customer there. Once I submitted my paperwork, my pressure was checked– as the tech was working on me– both girls were still laughing and giggling about whatever was so hysterical– I just find it rude that they couldn’t be professional enough to shut the crap off or at least try to talk to their pt who’s right in front of them. RUDE and UNPROFESSIONAL. Neither made an effort to talk to me or stop their conversation. Dr Oh calls me in shortly after the tech finishes and does a quick exam– one trial contact lens falls in the sink and she tells me to rinse it really hard instead of giving me a new one– GROSS, this is a public sink and involves my mucous membranes– my eye for GOD sakes!!! The girl at the counter then charges me *X* amt– the second girl questions her why she’s charging me the higher rate. And she said «I don’t know, _​_​_​_​_​just charges the lower rate». WTF… (I usually get peoples name but they never even introduced themselves). Please train on customer service; it’s not that hard.

Have been going to Dr. K for over 6 years. He is very knowledgeable, competent, friendly and adorable!
My kids have all gone to him and as a family, he’s our Eye Guy!
I usually go once a year for my contact lens/​glasses prescription. His prices are reasonable and it’s always great catching up with him each year. He always addresses all of my issues and concerns with patience and detailed info. His office manager, Danielle, has been there since before I started seeing Dr. K and she is everything efficient! Love her too!
The reason he has so many 5 star reviews is because they are well earned. He never rushes his appointments. He makes sure all questions are answered and that you have all the information you need with regard to your vision/​lens Rx or glasses.
If ya haven’t got an Eye Guy and are looking for the best of everything, look no further.

He is straightforward, clear, and takes exceptional care. Best optometrist ever.

Dr John has been wonderful in treating my eyes. Apart from being figurative about eye sight, he was kind to explain reasons for condition and educate on basic details. I was pouring out questions and was anxious about my condition, but doctor calmed me down and answered all my questions with a smile. He was extremely patient and friendly. I highly recommend him to everyone

John is great, I have seen him a few years back when I was doing my regular shopping. He spent plenty of time with me and in my particular case had to go back and forth a few times to find the right combination of lenses. I have been his patient since and every time I have seen the same level of professionalism.

I went in on a whim to get a contact lenses exam so I could refill my supply since I was out, and Dr. k was amazing! I had been struggling with dry eyes and blurry contacts for the Past year or so, to which the Dr. Fully examined me and let me know what was going on. He was so thorough in checking me with different lenses to see which was the most comfortable for me with my weird situation, and told me if none of the options worked comfortably consistently, to come back and we would try even more. I haven’t had a problem since, so he was right!

After reading wonderful reviews about this place, I took my son to get an exam. At no point I was advised I was not going to see dr. Katzaroff. When we got there, we were helped by a very unprofessional and rude front desk girl. Then, my son was seen by a rude dr. Huynh she had no customer service, she acted annoyed by each question I had and made us feel as we were taking her time. If you decide to go to this place, make sure you ask to be seen by Dr. Katzaroff since he has the good reviews. Good luck!

I don’t really write many reviews but I just had to take the time to write this one. I had a phenomenally pleasant experience. I had been putting off making an appointment for so long and finally decided to walk in to their office in Costco and make one. I was fortunate enough for them to see me shortly. The girls at reception were friendly, not fake friendly but genuinely nice without being over the top. They made me feel very comfortable, which I wasn’t feeling before I walked in.
Then came the Dr’s visit. I hadn’t had my eyes checked for 12 years and I was now 45 and needed glasses for reading and computer work. I am from another country and my experiences with Doctors here in the last 12 years was that of a hurried visit with money being at the forefront of my visit, Always feeling like the Dr didn’t care about me and never having my questions answered to completion. This time was different. Even though there were other people waiting, Dr Katzaroff, took exceptional care of me, testing my eyes thoroughly and answering the plethora of questions I had about my eyes and glasses. I did not feel rushed and felt extremely relaxed, because he is a funny guy and a nice person. I came away from this visit, knowing everything I need to know about my eyes and glasses. I would recommend him to absolutely anyone who needs to visit the optometrist.

So kind and so attentive, I was feeling bad. I think we went through 18 contact lenses. He wanted to find the perfect combination for me. He took the time and took care of me like I have not seen before. Have recommended him to all my friends and family since. Love him!!!

I had cataract surgery 1 and 3 weeks ago. I can’t say enough nice things about Dr. Katzaroff and his staff. They are friendly and professional. Dr. Katzanoff explained everything to me before and following my surgery. I wouldn’t go any place else!

Can I just say these people rock! I am from out of town and had a serious eye issue and they worked me in immediately. Two follow up visits over the next three days and each time they exceeded my expectations. If your looking for a new eye doctor, I highly recommend this place!

He’s amazing, so nice and would do anything to help you. Amazing customer service and off course he knows his job well! Highly recommend him.

first of all I thought this place had very good customer service NEGATIVE!!! I literally got off work 1 hour early to have an eye exam. This lady said to please wait outside for at least 30 minutes which to me was no problem FINE with me! after 30 minutes passed. I go inside the office and asked the lady how much longer ?
the lady answered me and said «sorry unfortunately we close at 7 but what I can do is save this information you filled out for next time you come»
ARE YOU KIDDING ME?
I LITERALLY GOT OFF WORK 1 HOUR EARLY AND WAISTED 30 MIN OF MY LIFE FOR SOMEONE TO TELL ME NO ONE IS ABLE TO HELP ME!
Seriously I could of been somewhere else!
I am very DISAPOINTED with this OPTOMETRIST!!!
THEY SHOULD BE HAPPY THEY EVEN GOT A ONE STAR REVIEW

Dr. K is an AMAZING doctor. I’ve been going to him for over a decade. Truly trust him with all my vision care. Staff is always friendly and helpful. Simply the best optometrist in the valley!

Dr. Katzaroff simply put is, «AMAZING» !!
He took his time with me and made sure I walked out satisfied. I also have always had problems with contacts (I have bumps on my inner eyelids so I have always experienced some irritation in the past). He recommended an OTC item for this as well as a new cleaning solution to clean my contacts with. On top of it, he noted and asked if I had cholesterol (which I do) when examining my eyes. He saw that looking around my eyes (I guess cholesterol deposits in your eye when looked at closely). So not only is he knowledgeable, he is extremely funny and has a great personality. He also works with your financial situation in terms of selecting the brand of contacts. I trust him, and I am very particular who I go to for anything. In addition the office staff is really helpful and friendly!

Very helpful, takes really good care of his patients, had a really bad experience with the other optometrists there, but if you want somebody who will go the extra mile for you and make sure you are satisfied with the service, John is the guy who you want to see. I travel a lot, so it took me about two months to get my prescription straight up, but not because of him, it was because of me and he was very accommodating to work with me in my schedule, I’m leaving tonight very satisfied with the services he provided me, highly recommended

Nice Eye Doc. For contact and glass test: 89 bucks! Shared a couple a personal stories, answered a few yes and nos and was out the door with my doctor’s prescription. Good price and quality service. Would reccomend.

was a bit leery of booking an appointment with dr katzaroff (i’d been having trouble with my contact prescription — would i get personal treatment with an optometrist at *costco*??)… but… the price lured me ($ 89 for an eye exam for contact lenses and glasses.)
from the get-​go i was kinda wary because
1) the reception area is located in a little cramped, closet-​sized space that
2) looked like it hadn’t seen a vacuum, dusted, or general cleaning for a long, long time and
3) the girl at the front desk — although very sweet, funny, and helpful– was totally unprofessional– which was amusing :)
i went to schedule an appointment for the upcoming weekend (they offer appointments 7 days a week, which is great!), but she was able to book me for a walk-​in appointment (*perfect*)
so i figured why not try?
30 minutes later, i left completely satisfied with the care, attention and direction i’d received during my appointment. i was concerned with some irritation i’d been having with my contacts, and dr katzaroff listened to my concerns, advised me, and put me at ease. he gave me more options (and samples) than i can ever remember getting at any other optometrist appointment. As a matter of fact, I can’t remember having a better experience at other optometrists who I paid top dollar to see. And it didn’t hurt that he has a good sense of humor.
I expected to be treated like «just another appointment» (i’m sure he sees tons of people each week) — but instead, my appointment was both informative and personalized. cramped office or not — i hope to be back :)