Hands down, one of the SLOWEST drive through servers of all time! I actually sat in line behind about four cars ahead of me for 40 minutes. There is no «fast» in this food service here!
Luis C.
Rating des Ortes: 2 Oakland, CA
Food is great but service is super slow at night !? Took me 30 minutes to be able to order my food ! Need more staff to keep up with costumers…
AlexLovesLeila V.
Rating des Ortes: 1 Oakland, CA
The drive-in takes FOREVER at this place. They’re not on top of their fast food game — don’t eat here. Unilocal thinks I should add more to this review, so ummmmm I’d also like to point out that the drive-thru operator called it McDonald’s when we first pulled up. Now, I think that’s enough to give you the jist of this puerile sleaze hole.
Alvin F.
Rating des Ortes: 4 Oakland, CA
Look, you know what you’re in for. The food is worth 3-stars, assuming you like these things, of course. But if you go through the«drive-thru» you might have the pleasure of experiencing Keith at the helm. He will make your trip a pleasure. He brings some life and humor to the typical zombie-thru experience. If you need J-in-the-B, this is the B to J at.
Patrice E.
Rating des Ortes: 1 Oakland, CA
I have been in line for 20 minutes. 1 car has gone forward. This is the worst! I know it’s Halloween and all, but really? Is there like 1 person working and they’re busy texting? If you can’t handle it, maybe close for the night? Such bad customer service!
Malani M.
Rating des Ortes: 2 Sacramento, CA
I’m just going to assume that the employees here do not get proper training or maybe they’re under staffed because there is always a wait and the food is always screwed up. However, the staff is always apologetic and nice. I’m sure whatever the problem is is not their fault.
Margi W.
Rating des Ortes: 1 Oakland, CA
Dirty, constantly running out of things. Slooooow drive through. Too bad as the shakes, unlike a lot of fast food places, is made with real ingredients.
Andrew A.
Rating des Ortes: 1 Hayward, CA
Ahhhh I’m not even sure where to start. This place is so dirty. I ordered my food on my lunch break. After sitting down to wait for my food I hear an employee getting in a fight with a lady in the drive thro. I can’t even repeat what they were saying. Let’s just say R rated films would not be allowed to say what both customer and employee were screaming at each other. Anyways I waited 35 mins for my food!!! Mostly cud every 5 mins that went by I was sure they were close and I didn’t have enough time on my lunch to go anywhere else. Little did I know by the time they were done. Lunch was over and I was late. And as for the food. Well it’s jack in the box. We all know what that taste like
Johanna M.
Rating des Ortes: 1 Portland, OR
They regularly lock the dining room during business(daylight) hours. I’ve encountered this three times in the past two weeks. Short staffed?
Major R.
Rating des Ortes: 1 Oakland, CA
Went there Sunday morning to get a breakfast sandwich. wish I had checked it before I left. when I open the rapper the sandwich looked like someone stood on it. It was very obviously not fresh even cold to the bite. The egg inside of it was hard and stiff. I was very insulted that they would charge $ 3 for this type of crap! I later went on their website and reported what happen. Hours later I took the sandwich back to Jack in the Box. the manager never apologize at all for for the bad service. She even appeared insulted that I would bring that piece of crap back. She then asked if I wanted another sandwich or my money back? I merely told her to give me my money back. I will never, ever, eat at that crappy place again.
G Y.
Rating des Ortes: 1 Oakland, CA
You would expect a drive thru to be quick and efficient… This location was the absolute opposite. With 3 cars in front of me I waited over 25 mins. With waiting so long I would expect my order to be correct. Being allergic to tomatoes I requested a jumbo jack with NO tomatoes, ONLY lettuce and mayo. When I got home to eat my food… I discovered I got a jumbo jack with extra tomatoes, no lettuce, no mayo. I double checked my receipt and it wasn’t the cashiers fault… Because it does say only lettuce and only mayo.
Hoodean V.
Rating des Ortes: 5 Oakland, CA
I never write reviews for fast food, but a good experience is rare in these parts. If you’re lucky enough to be served by Keith, you will share the same great experience. Keith keeps it real and gets on your level… this is at a fast food joint! More employees like him across the nation, please.
Susan P.
Rating des Ortes: 1 Sacramento, CA
Ghetto, rude, unethical.
D.moseley m.
Rating des Ortes: 5 Oakland, CA
Went to jack n the box got great service by a worker named Keith who double checked and made sure everything right. Every time I go there he gives good service and that whole night crew. Thanks
John V.
Rating des Ortes: 4 Oakland, CA
tonight inhad a serious case of the munchies; I don’t do the clown even tho I am a jugg at heart. so the promise of tacos at jack in the box was it. Now most restaurants mind you won’t serve person on a bicycle in a drive through lane. I get there and I pull up to the drive thru order window, I’m greeted with a very friendly good evening welcome to Jack how may I help you this is Kieth speaking. I say well I certainly hope so I’d like to have your two tacos for .99 cents please. And thankful to my good imitation of a rotten motorcycle I passed and got up to the window where he was pleasantly surprised to see me on a bicycle. No as I said before most places don’t allow or don’t serve bicycles at the drive thru. Kieth happily took my money and immediately produced my tacos. As I rode away with a smile on my face and my stomach going AHHHHHFOOD!!! I can hear the customer behind me complimenting Kieth on his prompt service. And I’m here to tell you right now that. Is the best jack in the box that I have ever been through and I am 48 years old. So now ladies and gentleman let’s Unilocal Kieth help you and keep this kind of stuff going he makes a good Jack in the Box run better I’m not shame to say I will return for those 99 cent tacos more than once a day.
Alex D.
Rating des Ortes: 5 Berkeley, CA
Ok. I’m going to say it, best Jack In the Box, ever. EVER. I’ve been to my fair share of Jack’s and never have I had such consistently good service. The buns on their sandwiches and burgers — always fluffy. The shakes — creamy and delicious. The fries — always crispy. It’s the only Jack in the Box that I’ve been to that the food actually looks like the advertisements. It is art, friends. Art. They’ve moved beyond providing sub-par service to local stoners, they provide quality product to local stoners, with god damn style.
Patrick K.
Rating des Ortes: 3 Oakland, CA
Tonight I was once again lured into Jack in the Box for the promise of a greasy late night treat. However, the experience is still the same as always. I write this review after 14 minutes in the drive through line, one car away from the window. This Jack consistently had the worse drive through I’ve ever been in, yet I keep coming back. The allure of $ 0.99 tacos is too strong. Shout out to my man Keith(who wrote the review before this one). He was the most excellent and funniest drive through jockey I’ve ever had!
Aja D.
Rating des Ortes: 1 Camarillo, CA
Every once and a while, I crave junk food and grab breakfast on my way to work. Every time I have come here(between typically between 7 and 11am), I get cold coffee and often a soggy hashbrown. Today, as usual, I handed the coffee back to wait for a fresh/er or at least warmer cup. Hashbrown was cold and soggy, my grilled breakfast sandwich(combo #23) wasn’t cut in half like it’s supposed to be/pictured on the menu, and it was barely warm. Tasted«meh.» Ok ok. I get the hint, universe. I should stop eating this crap anyway. I guess I should thank this Jack in the Box for continually serving cold, shitty food. I won’t be back and I’ll be healthier for it. I must add and emphasize: although some of the people who work here have seemed miserable and exhausted, they are always kind and accommodating. They apologize for the shitty food and cold coffee and even scold/tease each other instead of thinking I’m the«problem»: «damn girl, this is some old-ass coffee. Shame on you. Ugh!»
Donny O.
Rating des Ortes: 1 Berkeley, CA
So I walk into this JitB after getting into a fender bender on Telegraph in shitty Temescal(Oakland is turning into SF, I HATEIT) and I order two Jumbo Jacks, no cheese, no pickles. My brains are a little frazzled. The order is given to who I think is the manager, a Hispanic fellow with glasses. He says«sorry, the minimum order is four, business is slow right now.» The words would seem to indicate a joke, but he’s putting on a poker face, I guess in order to really push the comedic envelope. I patiently said«oh, you’re joking.» Haha, I humor him. I reiterate NO cheese, NO pickles, and pay for my order. So I receive my order and head to work. I arrive, anticipating the mediocre joy I will soon receive from the burger, after a difficult early afternoon. I bite into the burger… PICKLES!!! FUCKINGPICKLES!!! SOURSHITPICKLES!!! HEY Jack in the Box manager! Is is too difficult for you to tell unfunny jokes AND keep track of my fucking order? Then keep the shitty jokes TOYOURSELF! About this location: At Temescal Jack In The Box, you’ll be greeted by a giant security guard, without whom this store would undoubtedly descend into Thunderdome. If you should find yourself needing to avail yourself of the facilities, just attempt to get a crew member’s attention, and they’ll be happy to «buzz» you right into the filthiest restroom facilities this side of Trainspotting. Should you decide upon the«drive-thru» option, plan on at least a half hour of bliss, interspersed by the panhandler you will encounter before reaching the pickup window.
Carmen C.
Rating des Ortes: 3 San Francisco, CA
DRIVETHROUGH was the longest drive through ever! I came here at 11:30 pm for their mini churros and their line took 20 mins! The churros were so so so good! They have this cinnamon filling and such a crispy outside, so definitely worth the wait! Also, as I was driving away, I realized that the cashier gave me an extra dollar. whoops hahhaha