Food lion gets better in the summer time! Finally found filet mignon and other things they hadn’t had before.
Vicktoria P.
Rating des Ortes: 5 Baltimore, MD
Clean and we’ll stocked store. And they have famous Dave’s devil. spit barbecue sauce yummy
Angela A.
Rating des Ortes: 1 Charlotte, NC
I am giving this location a one star for the horrible service and rude service we received at their«Customer Service» desk when trying to pick up a Western Union Money payment. We were on vacation in Bethany Beach and saw this was a WU location. I called to ask about picking up the funds because it was a large amount and received rude phone service and them telling me they didn’t have the money. Several hours later we decided to give them a try and my husband went in met by a rude woman named Tracy who told him that he needed a passport or a social security card with a drivers license and refused to do the transaction. Who travels within the US with their passport and Social Security card? We leave and try a Super Fresh where the people were very nice but just didn’t have the money in their till. They even wondered why they wanted a passport or Social Security Card. We decided to return to Food Lion after we put in a call to the Western Union customer service line where we were told that that is not their policy and that all we needed was a state issued id, or a drivers license and our D.O.B and that if we had a problem we should give them a call so they could speak to the people in the store. Upon return, we get Bert! Grumpy Bert who instantly looked at the amount and seemed surprised. I asked him if that was a lot of money and he replied that they didn’t have that kind of money(under 2000)! Now we are in Ocean City, Md, not exactly small town USA! He goes in the office to confer with Tracy who comes out again to tell us about the two I.d. Requirement and I told her exactly what Western Union said and was met by silence and then slight cooperation. Knowledge is power people! Now Bert wants to nit pick because the clerk on the sending end added and extra N on my husbands name and he, and I quote, says, ‘I’m not sure I can do this because the name is wrong.” Blank stare! Once again, an example of people in customer service who need to look for other career possibilities! Tracy proceeded to tell him to do it and after some hemming and hawing, he did it. And what i found surprising is when Bert asked someone to give him $ 2000. She proceeded to open up the safe, count it and give it to him. Oh, so now you miraculously have it. He had it al along and knew it. Needless to say, we got our money and I promise to never set foot in there again! Now I remember why we prefer Bethany Beach over OC any day of the week. Grumpy people aggravate me. If you want good service, don’t go here. If you like rude and aggravating customer service by people who are supposed to lead by example, go for it!
Carolyn B.
Rating des Ortes: 2 Arlington, VA
Was frustrated that I had to wait to purchase my items because they close their registers a little bit before midnight. There was no crowd but we had to wait until 12:01 am to purchase. Only positive is that their employees were very friendly.