If less than a star were an option this place would be its promotional poster child. Chose this particular Schlotzsky’s and you will find yourself wishing you were still waiting for the TSA checkpoint. If you passed on the moe’s two steps to the right and are waiting for a sandwich you will soon learn that after an order has been placed it can not be refunded. You can see the person who constructs all the sandwiches; he hasn’t started yours, but too bad. No refunds. I assume that this master of sandwich architecture has already done the blue prints for your«deluxe original» and there is just no turning back at this point. The facial expression and attitude of the cashier is comparable to a social worker on a Monday so no arguing with that empty shell of a person. You made a lapse in judgement, sit back and wait it out. The sandwich it self will not be worth it, but hey you learned something. This place is in an airport and you’re about to fly far the fuck away from it if you’re lucky, and coming to that realization is bliss.
Spyke P.
Rating des Ortes: 1 Norcross, GA
Horribly overpriced. Almost $ 10 for water, coffee and two cookies. Lady at the register was completely incompetent. First failed to give me the second cookie and then acted like I was trying to scam her out of the the second one. One of the two looked like someone took a bite out of it. The lady said ‘oh, this one is broken’ and put it into the bag anyway. Lady behind the counter, if you hate your job so much get a new one. Life’s too short to be so miserable.
Anthony L.
Rating des Ortes: 2 Aurora, CO
Honestly it cost too much for the amount and quality of food you receive. I went to try a new sand which place I don’t normally go to, I learned my lesson about the one I went to in Colorado springs, but the one at the Oklahoma city airport was pretty nice I must say.
Lindsay H.
Rating des Ortes: 1 Aurora, CO
Very, very slow service. Not a good quality in an airport restaurant. Friends who ordered food at other food court places finished meals by the time I got a sandwich. It was a good sandwich but would recommend eating elsewhere if you don’t have time to kill.
Joe B.
Rating des Ortes: 1 Cypress, CA
Once again, very dissatisfied with Schlotzsky’s. This is my normal stop through OKC airport on the way home to So. Cal. Last time I had to wait over 20 minutes for my sandwich(Turkey Bacon Club). It was busy and I thought that one cook(assembler) wasn’t enough. The cook also thought it wasn’t enough based on how upset he looked. They seem to have one person at the register and one cook. So I’m back again but this time not very many people waiting. One person ahead of me in line and I order my usual. Plenty of time until my flight. Well, it’s been 30 minutes now and still no sandwich! What a way to take advantage of paying customers. Don’t order from here if your flight is less than an hour!
Kasinda T.
Rating des Ortes: 3 Fort Lee, VA
The sandwich was hot and fresh. The lady taking my order was very kind and made sure that I knew all my options. The trash is overflowing but as I’m writing this they are cleaning it up. The tables could use some attention. This is in a airport and they have a fast turn around with people at the tables but they still should be clean.
Joe C.
Rating des Ortes: 2 Oklahoma City, OK
I couldn’t for the life of me figure out how, even with airport pricing, our two breakfast sandwiches came to such an astonishingly high price. And then, after several minutes enjoying the not-remotely-witty banter between the three underemployed employees and several more minutes eyeing them with the Glare of Impending Doom* in the vain hope that someone might display a sense of urgency(what with the location at an airport, famous for being a place people leave at high speeds), I finally received my sandwich. I was astonished at the insane size of the bun, but mollified insofar as at least I was getting my money’s worth. And after a bite of nothing but bread, I opened the sandwich up and couldn’t help but laugh. I had a mega-bun, a medium-sized sausage patty, and a normal-sized egg inside. It was as if the three bears had made Goldilocks into a breakfast sausage sandwich and couldn’t agree on who was running the show. So apathetic employees and a massive proportion problem mean that when it comes to breakfast, one should look elsewhere. I may try Sonic again, or I may start bringing my own on flyaway days. * Trademark. I don’t know how to make that little symbol on here.
Bryan W.
Rating des Ortes: 4 Kaneohe, HI
I really enjoyed my braised beef sandwich. There was a lot of meat and other ingredients and the bread was excellent. My wife had the pepperoni pizza. She gave it a three plus because she likes the crust. Not so much for me. It was ready pretty quick. There were a few people before me.
Sneha P.
Rating des Ortes: 2 San Francisco, CA
Unenthusiastic slow service, decent sandwich(we had the Santa Fe), and free hot water. So, probably your best option in the OKC airport, especially if you don’t want Sonic. Just don’t run here 15 minutes before boarding, you will probably miss your flight.
Robert T.
Rating des Ortes: 1 Austin, TX
Thought 15 minutes was enough time to get a sandwich. I am waiting with 15 others on our food. Get some help!
Art T.
Rating des Ortes: 3 Crofton, MD
I didn’t have the same horrible experience it seems other folks had. I ordered the original, and there was decent coverage of meat, cheese, toppings and bread. No serious complaints. Not the most robust sandwich for the price, but it was flavorful and made very quickly. Service was mediocre. The woman who took my order did not seem interested in my experience at all. The woman who made my sandwich, though, informed me that I had requested no mayo, but not«no mustard,» so she put mustard on my ‘wich. She offered to take it off and seemed genuinely concerned about my taste buds’ well-being. I was cool with it, though, and she seemed contrite about the oversight. I feel she would have caught this at the register, too. But, I digress. I’d never been to a Schlotzky’s before, so bear that in mind when comparing my experience to others. I thought it was good, and given the upcharge that EVERY vendor at EVERY airport charges, I wasn’t too upset about it. Standard prices, near as I could tell. Good sammich, too. Quality bread. Chips left a bit to be desired.
Bekky S.
Rating des Ortes: 3 Las Vegas, NV
I had to think real hard to give the 3 stars here. The food was ok, the service could have been a lot better since there were only 2 people here for 30 minutes. They could train the employees to smile a bit when selling a $ 15 lunch sandwich and a drink.
Vanilla P.
Rating des Ortes: 2 Castro Valley, CA
Schlotzsky’s sandwich saddened me. Say that 5 times fast. Customer service was great though, and the time it took to make it was fast enough. Super sad the flavor wasn’t there.
John K.
Rating des Ortes: 1 Livermore, CA
You gotta work HARD to get one star from me. Schlotzsky’s is a hard-workin’ kind of place. Got the Fiesta Chicken Sandwich. Seriously lacking in … gee, guess. What do you think? CHICKEN! See the picture. I’m renaming this sandwich the Fiesta Lettuce and Bread Sandwich, since those are the primary ingredients. How is it that some forms of thievery are legal and others are not. If I walked up and took $ 7 out of their register I would be in federal prison right now(I’m at the airport location) but they can take $ 7 out of my wallet through misrepresentation and that’s legal. You earned one whole star, Schotzky’s! Be proud! And be glad Unilocal does not allow zero stars. This thing is so gross I can’t even finish the first half. Oh yeah – and change out the cheddar cheese for swiss? Extra charge. Give me a major break.
Damacio U.
Rating des Ortes: 3 Rio Rancho, NM
I always go for the original, can always count on it satisfying my hunger.
Brian N.
Rating des Ortes: 3 Sachse, TX
Very friendly counter help — close to SWA gates.
Daniel L.
Rating des Ortes: 1 Houston, TX
They ran out of food. I kid you not. This was the only thing open the last time I was stuck at this abysmal airport. COMPLETELY out of food. But at least they had a cold bottle of water so I did not need to completely rage quit the experience. Although one bottle of water was the price of what I pay for like 24 at the supermarket. Not a fan.
Eli G.
Rating des Ortes: 1 Los Angeles, CA
(Stale bread + bland toppings) * airport prices = a crappy sandwich.
Stephen L.
Rating des Ortes: 3 Oklahoma City, OK
It’s exactly what you would expect.
Chris V.
Rating des Ortes: 2 San Diego, CA
I arrived at Will Rogers Airport on a courier run… walked forward of Security with the package I was delivering, handed it off after getting my signature and back through Security to fly back home. As I had an hour to wait for my flight, I surveyed the food offerings at Will Rogers World Airport. Until this trip, I had not seen a Schlotzskys in an airport before. Since I had time, I ambled up to the counter to place my order. The order I placed was on a jalapeño cheese roll, the Original with extra onion and jalapeño, no lettuce, and cut in quarters. The lady running the register was great! Funny, friendly and good conversation. The man creating sandwiches, however, was surly and could not seem to keep his hands away from his face. Not a problem if he changed gloves any time he touched his face, but I never saw the gloves changed. There were 2 orders in front of mine. I figured I would wait about 5 minutes for my order, so I got a seat in the dining room and waited. Because I was carrying a paperback, I pulled it out and started reading. I got through 10 pages before I realized, looked at my watch and saw that 10 minutes had passed since I placed my order. After looking at the prep guy, he seemed to be engrossed in something, so I went back to the register and asked about my order. The lady walked behind and pulled my order down, then carried it to the prep guy. He seemed annoyed at being interrupted in his contemplation of the Universe. He pulled the bread and meat and started them through the oven. What I ended up getting 5 minutes later was a sandwich on whole wheat with a few jalapenos and a few onions and about a half cup of shredded lettuce, cut in half. In asking about my order, the prep guy sent me back to the register. I unwrapped my sandwich and asked if that resembled what I ordered. She looked at the receipt, lifted the top bun and hollered«He did not want lettuce.» When I asked about the jalapeño cheese bread, she hollered«He wanted jalapeño bread.» The prep guy went back to the beginning and started again. 5 minutes later, the sandwich presented to me had no jalapeño and no onion. It was on jalapeño cheese bread and was cut in 4. I figured I would cut my losses, take the sandwich and go. I will have to consider the Sonic a few spaces down next time.