McKinney’s Appliance Center

When I purchased my current home 18.5 years ago, did very serious comparison shopping as was about to spend almost $ 10,000 on appliances. McKinney’s in Lacey came out on top.
Last week my double self cleaning GE Monogram ovens died. Did my research, and decided to go with GE Profile, double convection self cleaning. Ovens list for $ 3,700. It just so happened that Sears had them on sale. McKinney’s Lacey, matched the sale price from Sears, plus had it within days. They gave me the name of a first rate installer, and today my ovens were delivered and installed perfectly.
As my 18.5 year old washer and dryer, and dishwasher needs replacement, won’t hesitate to purchase from McKinney’s.
My only regret was 8 years ago, purchasing a new Samsung, French door refrigerator from Lowes. No problem with Lowes, but with Samsung. Almost impossible to get out of warranty service with Samsung. If I had gone to McKinney’s they would have warned me off purchasing, this brand, because of the brands horrific service.
McKinney’s gave me the names of 2 recommended installers. Chose the one nearest. He gave me a 1pm install for today, then contacted McKinney’s to set up delivery. McKinney’s arrived within 15 minutes of the installer.

Don’t get your appliances here unless you work on their schedule. I could not believe that after they forgot to load the truck with our appliances they said that we will do the 16^th, but we have more stuff coming on the 16^th so it wouldn’t work, then this guy from Mc. Kinney’s said well that’s all I can do take it or leave it… We asked if there was a later day and he didn’t say anything. I want to call this man out by name but that would look bad for this post. So if you work on their clock you can get all your appliances perfectly fine but even if your spending $ 7,000 you wont be able to get it on your schedule. Now this is not all McKinnely centers but if your getting your stuff From Olympia WA be prepared to change your life to fit with theirs.

Supplied appliances for new house 20 years ago, have been quick to help when product suppliers were not, have replaced appliances as they have worn out, always ready to answer questions, and direct us to solutions. Will keep buying there, beat Box store prices and services with their knowledge and selection.

After shopping the box stores for a washer and dryer and not finding anybody who really knew what they were talking about, I went to the Lacey McKinney’s and Jim walked me through all of the features and benefits of the machines. He really took his time and didn’t try to sell me the most expensive model. The washer and dryer were delivered today, and I will be buying more appliances from them. I’m very happy. That was not the case when I dealt with the west side store about eight years ago. I totally renovated my kitchen and spent a serious chunk of money, and got terrible service. I don’t know why the two experiences were so different.

We used to buy our appliances from them until there was a problem and they showed their true colors — a bad attitude and arrogance — so we stopped going to them. It has been many years but we will never use them again.

Prompt, courteous, and knowledgeable — a trifecta! The only place to buy appliances in Olympia.

This is what an appliances shop should be. The salespeople are very helpful and not pushy. They’re always really patient with my questions. I’ve purchased 4 appliances from this store. They have a good repair service department. Their prices are always competitive. I will always buy my appliances here.

Bought washer and dryer, very good sales and deliver services