All Tech Appliance Service

We had a range hood that another appliance repair company misdiagnosed. Turns out the transformer was shot and other tech didn’t spend the time to make the diagnosis. Ravi from All Tech spared us a large sum to replace the hood, which was the other original tech’s answer to the problem. Refreshing to get someone that actually spends the time to fix the problem, with multiple site visits, and repairs the problem rather than just go to the easiest solution: replace the unit! Bravo Ravi. Thanks

I couldn’t be happier with the service I got from All Tech, from the initial call and talking with office coordinator Angela Barrie, to the outstanding service from our service technician Jared Bouchard. Angela was able to make an initial diagnosis from my description, which turned out to be spot on. She was able to get me scheduled soon and gave me a ball park estimate, which came in slightly below, with the Angie’s List discount. She was very comforting and a pleasure to interact with. Our technician, Jared was prompt and pleasant. He took his shoes off, took the dryer apart and confirmed that it would need the roller maintenance kit. He spent some time cleaning the rollers, even though he knew he would be coming back to replace them. He did not have the maintenance kit with him, so had to return to finish. By cleaning the rollers, he did make it somewhat better, and told us, as he was leaving, that any noise would not damage anything that he was not going to replace, so if we could use the dryer in the meantime. That was quite nice, since we had company and needed the dryer. When he returned to install the maintenance kit, he again was prompt, calling ahead, polite and professional. When he finished the repair, he asked if we had any questions about any other of our appliances. We’ve never had a technician do this. He spent at least 10 minutes answering questions about our oven, and dishwasher. He gave recommendations and tips for better cleaning. He was very patient and genuinely interested in service that he could provide. I have already recommended All Tech to a friend, and will do so for anyone who is in need of appliance repair. Thank you All Tech!

Our dryer bit the dust. Called around and could only find companies to come out 8 – 10 days later. Then I found All Tech! Jarrod from All Tech was out the next morning, bright and early. He was kind and professional and to the point. Gave us great advice on what to buy and not to buy. And he left making sure we were 100% knowledgeable and satisfied. Best experience ever! Thank you Jarrod and All Tech! We will definitely use you guys again!

When my dishwasher’s latch broke while it was still under warranty, the manufacturer referred me to a different repair company. They were flakes. Based on online reviews, I asked for the All Tech folks, and the manufacturer accommodated me.
They lived up to their reputation. They ordered the part in advance because they already knew the issue, but when a shipping delay kept it from arriving in time for the appointment, they still kept the appointment just to see the appliance and make certain they wouldn’t have to delay yet again.
They’re reliable, responsible, professional, and fast. I can’t speak to their prices since this was a warranty repair, but they sure are a good operation to do business with.

Our Bosch dish washer started to leak on a random basis. Called All Tech Appliance Service and had an all around excellent experience. From the initial phone call (gal on the phone was a complete pleasure) to schedule the appointment through service visit. Ravi visited the house and immediately diagnosed the problem, changed a part and also made additional recommendations for improving the performance. Ravi was incredibly professional and had a great spirit.

All Tech came out the next morning right on time to repair our washing machine. A few things I noticed.
— The woman on the phone who set up the appointment was very friendly and casually joked with me. I liked her style.
— The technician was awesome. He walked right up to the machine and diagnosed the problem. I was amazed. Based on the information that I had given the woman, he found the problem right away. He quickly checked to see if he had the part I needed and gave me a quote in minutes.
— He fixed the machine easily, with no complaints and no questions. The basin was full of very yucky smelling water but he made no comment, just dug right in to repair it.
— He was friendly to my cats even though they all decided to use the litter box in the laundry room while he was there.
— He explained what he had done and why it was damaged in the first place. He told me how to avoid the same problem in the future.
— He was honest with me about my machine and why/​why not it should be replaced or repaired. I learned a lot about my machine and am very glad that I did not simply replace it. He assured me it was a keeper. He took a moment to let me know what problems my type of washer could have in the future and how much it would cost to repair.
— He asked me if I had any questions about any of my other appliances when he was done. I joked that I could not figure out how to calibrate my old pain in the butt oven. I was amazed when he walked right up to it and taught me how to adjust it with just a few buttons pushed. Wow. That is above and beyond.
— He was in and out of my house in half a hour.
— It was expensive. One year warranty on parts and awesome customer service justify the cost for me.
— I will be using All Tech in the future for sure. No regrets here.

We couldn’t be more impressed with All Tech’s services. They replaced our dishwasher’s heating element in record time. When we thought the dishwasher still wasn’t heating after the repair, Ravi returned to double check the appliance. He ensured us that things were heating correctly, and very kindly didn’t charge us for our oversight. We apologize for our error and THANK YOU for your fantastic service!

When it comes to finding a reliable and fair company, I have decided customer reviews are the best indicator. Using this strategy led me to All Tech.
Our washing machine was on the fritz so I decided to schedule an appt online for Monday afternoon, between 3 – 5. On Monday, I received a call to let me know the tech would be there at 3. Ravi arrived at 3, worked on our washer for about 45 minutes, then explained that he made a few adjustments, but that it needed approx. $ 600 in repairs, better to replace. Unfortunate diagnosis, but happy to say that the adjustments he did make, so far, have fixed the problem and it is working again. All and all, worth the $ 80! I will definitely call All Tech in the future.

My gas range was fixed same day. Jared, their tech, was prompt, knowledgable and polite. Price was fair and all services preformed & charged for were explained thoroughly. Will not hesitate to call for any future appliance issues.

These guys were fabulous. Great service from the receptionist to the tech. I will be useing them for all my repairs

These guys were dispatched to fix my freezer door through a Lowes extended warranty.
They were able to come out within a day. The tech who showed up was on time, nice and professional.
He brought all of the parts that were needed the first time and fixed it within a hour. He was very thorough in explained what caused the issue.
This is a far cry from when Lowes sent out A&E factory service a few years ago.
I HIGHLY recommend!

Lovely lady answering the phone has a sense of humor; that was needed when your 4 year old dishwasher dies!
AllTech lived up to its reputation! Cost of replacement of circuit board was only $ 185 less than a new dishwasher so we elected to buy new… but I would use All Tech again in a heart beat!

These folks, especially Franklin, really know their stuff. With my home handyman skills, I was in danger of electrocuting myself, breaking my oven door, and never getting the problem fixed. A few minutes of help from Franklin and all is well. All Tech Appliance is now at the top of my list the next time (and there will be) anything goes wrong with any of our appliances!

All Tech came over to fix my freezer ice maker. They were on time and very pleasant to deal with. I will call them again for issues that we might have. They did find that my ice maker is broken and while the tech was working I was googling to make sure what he was telling me was true! He wanted to charge me $ 300 to replace my ice maker that according to google and him would need to be replaced about every 5 years. Newer fridge/​freezer combos don’t have a good reputation for having well made ice makers. Turns out $ 30 – 40 in parts and one youtube video later, my husband will just fix the ice maker himself.
I’m a little peeved I spent $ 79 on a service call but at the same time, I didn’t shell out $ 300 for a new ice maker when can just do it ourselves. The tech did offer me a 10% discount when I refused his first offer of $ 300. I said no, still not worth my while.

Brian came out the next day. Was puntual. Gave me a courtesy phone call prior to his arrival. He spent 5 minutes diagnosing the problem. Asked if I had the manual. Looked it up and told me it was covered under warranty and that I should call another company that covered the warranty for my refrigerator. It will probably save me ~$ 400 dollars. He didn’t charge me at all for his time. HONEST MAN. Great service. will definitely use them in the future.

Brian was great. He came out the day after I called, had the part needed with him, fixed the problem quickly and charged a fair price. The best part was he also suggested other options so that I could make an educated decision. He called before showing up to let me know he was on his way, was quick, courteous, and honest. You can’t ask for much more. I will definitely call them again for my next appliance repair.

These guys are great! I’ve had them come out twice, once for a dryer and the 2^nd time for my dishwasher. Both times they came out the very next morning after I called. They were extremely prompt, friendly and explained the problem clearly. They also did all of the billing electronically from my house, which was pretty cool. I even got a discount for being a repeat customer.
They email a quarterly newsletter that is actually useful! It has tips on the upcoming season and what to do to prepare your appliances. It’s never sales-​y.
I will definitely call them again for my next appliance issue.

What a great company! I would use them again in a heartbeat. They were here when they said they would be. Did the job quickly and professionally at a very reasonable rate. I have passed their name and number on to my friends.
Customer relations is VERY important to this company and it shows.
Sincerely,
Kathy Schmitz

Great service, fast, flexible. Thanks Jon Norris!
Also, I forgot to mention a discount before I paid and they mailed me a check afterwords!
They know their stuff. I called a different company before this one: a little more «old-​school» type. That company didn’t even know how to open the back of my freezer since it’s newer. All Tech knows their stuff.
Thanks again,
Josh

Solid service. I called All Tech on the strength of the previous review here in Unilocal.My fridge was on the fritz and I was concerned that it could be a very expensive fix. But the tech showed up (he worked with my hours and came close to 5-​ish) and diagnosed the problem within an hour. He then coordinated with me to return two days later and when he returned, had the issue solved quickly with the parts he’d brought with him.
Rating four out of five only because the initial quote of $ 69 for a diagnosis visit turned into a bit more (but not unreasonable at all). I would have had no problem with the final cost had they quoted it up front but I thought it was a bit off-​putting that I was quoted a different price at two different times.
Regardless of my pickyness, I heartily recommend All Tech. They did me good and I’m quite satisfied. Also, work is warrantied for 90 days, I believe.