R & A Dynasty Carpet Care

The owner came to clean our carpets and was helpful in moving the furnitures around while he worked. While the carpets looked cleaned the first few days, it soon turned spotty (even though we don’t wear our shoes in the house). I’m not impressed with the quality of the work. I will not be contacting the company again.
Price: He charged us higher than was promised on the advertisement. Maybe it was a tough month. Still, if you advertise your service for less than $ 100 then you need to honor it.

Rob does excellent work. We use him a couple times a year. Highly recommended. His $ 99 a month maintenance special is great for homes with dogs like we have.

Excellent service! Best carpet cleaner in the Bay Area. Rob always makes my carpets look brand new .
If anyone is looking for a reliable, honest, attention to detailed carpet cleaner, then look no further. You will absolutely love R and A Dynasty Carpet Care!!!

I called R & A a year ago when Sear’s Carpet Cleaners failed to show up during their 3 hour window. I called him again this year and he is friendly and on time. Rob does a fantastic job at a very fair price!

Used this company several times.
Recently the quality of work has seemed rushed and spotty. On the last job, when i tried to talk about this to the cleaner who is also the owner of the company (one man company), he got really inexcusably defensive and rude. I just wanted my old quality of service back! Which was great while it lasted i guess. But last two times did not work out for sure.
Don’t think I’ll be going back.

Unfortunately, due to a single phone conversation, I will NEVER hire this company and I will do everything I can to dissuade my acquaintances from employing them.
While driving down a particularly sticky highway where 5 lanes are reduced to 2 resulting extremely close traffic, the driver of an R and A van was inches away from causing an accident with my vehicle. I called the 866 number to speak with someone about this illegal, callous, unsafe, disrespectful driving. No one picked up so I left a message, but to my horror the man who returned my call was the owner/​operator! He proceeded to berate me at length, when it was he who illegally nosed his way into a space that wouldn’t even fit a SmartCar! He was rude, unapologetic, belittling, and insinuated that I was unpatriotic and anti-​America for even daring to call him.
Regardless of how well he may clean carpets, there is NO WAY I will ever support a business whose small-​minded owner has such disregard for safety and is willing to risk lives on the road in order to shave a minute off his drive time.

I have used this company several times. The guy does an amazing job, and my carpets look fantastic when he is done. We have two cats and two dogs, and he uses the special pet resistant odor /​remover — which works very well. He moves furniture around, cleans the baseboards, and is completely thorough in his job.
I have also had him do my hardwood floors, and he made them look brand new. He seems to have all the best equipment, and prides himself on his work.
I am thinking about having him come clean our marble and tile in the bathroom. His prices are reasonable, and he is very nice. He didn’t mind my two dogs following him around, and actually got on the floor and played with them for a while.
I will definitely call him again.