Publix

I have shopped at this Publix since I was 20, and I am now 46. I’ve been around for a couple of renovations and moves to other parts of the plaza. I think I have only complained two times in the 26 years I have shopped here, once when I new deli clerk was so unbelievably rude to me that my jaw dropped. It was witnessed by a few customers who spoke to the manager at the time… I had not been the one to say anything, but the manager came to me to ask about the incident. I noticed the rude person was not there the next time I went in. Yes, you are going to have the occasional jerk be rude to you, but they don’t put up with it. Those people don’t tend to stay employed very long at this store. I think what has changed in the 26 years that I have shopped there is the customers. I believe that most of the people here that complain are part of the problem… not the people who work here. The only people I ever see being rude when I am here, is the customers. I actually feel sorry for the people who work here, and the abuse that they get from rude customers. I always go out of my way to be friendly to my cashier and other workers in the store. Coupon people are the WORST! They get mad when they don’t follow the rules and get called on something not being accepted, and then they turn around and treat the cashiers like they are being rude. People go through the check out line on their phones and don’t even look at the cashiers, something I refuse to do, as I find it extremely rude to do that. I like this Publix so much that when I go to another Publix, it does not feel like home, like this one does. I live in Rio Pinar, and all of the long time customers like me that have shopped here for years… at least all of the ones that I talk to, we all agree that it is a great store and has great people. The only thing that has changed is the rude customers that seem to be taking over the store. I hope this Publix knows how much this store means to me. When I am on vacation, or out of town and go to another store, it just feels strange not to be at my Publix. Yep, this one is home.

This is definitely my favorite publix location! All the employees are exceptionally nice and very service friendly.

Have never received bad customer service from a Publix before until I went here. Cashier Nury was extremely rude. Will never go back to this location.

This is a pretty standard Publix. We like to come here after we hit the gym nearby. It’s clean and everything is well stocked. The deli area can get busy from time to time. But that just gives an indecisive person like me more time to make a decision. As always, I recommend the Publix bottom round roast beef. My wife and I think it’s better than the top round. They also have these rolls they make that make the best buttered toast ever! I’ll be sure to include a pic soon so you know which ones I’m talking about.

Great new re-​built Publix. Publix always has the best customer service, great selection and great prices. I feel bad for this entire plaza. They had little parking to begin with and the management building is building at Starbucks drive-​thru in the middle of the parking lot. I feel bad for Publix and all the other businesses in the plaza.

This Publix has the worst produce department around. I am currently inspecting the cherries I packed in my lunch (purchased yesterday) and nearly half of them have brown soft spots or white fuzzy stuff. Yuck.
And this isn’t a rare occurrence. I once picked up a cantaloupe and my fingers went through the soft rind of the thing (OK, that was a couple years ago, but I’ll never forget the feeling). And strawberries are frequently going bad inside their cartons.
So, I don’t usually shop here, much less buy produce. Except for yesterday when I ran in for a couple things and those cherries caught my eye. I can’t believe I did that!
In general, this Publix is just fine, but stay away from the produce.

This publix has the worst customer service! And Publix is known to be «where shopping is a pleasure»… Yeah right! The rudest cashiers. One had me pull things out that were already bagged to verify coupons. Usually only 2 lanes open so the lines are long. I was told to go over to the next line, that it was opening and then when I got there the cashier told me they were helping someone else first who hadn’t even gotten in line yet and made me leave the line! Not to mention all the workers taking up the entire aisle. They don’t get out of the way and they don’t apologize for being in your way. I wrote this review while waiting in a 2 person line and still have time to kill. Not such a pleasure after all…

This location is newish. The old Rio Pinar Publix moved over a tad bit in the same plaza several years ago. This location does have a good latin food selection in the bakery. They’ll usually carry guava pastries, flan, and sometimes on rare occasions, tembleque. Its not the best Ive had, but its quicker than cooking it myself. The deli also has fried plantains, rice, empenadas, and rellenos de pappas (potato balls). I’ll usually grab a few potato balls for a snack. They are kinda hard for me to make, so I’d rather buy them. If you havent had one, go grab one here. Their beer selection isnt bad either.

Clean, super friendly staff. I love my neighborhood Publix Supermarket!
Getting there early to pick up the warm bread, Camembert cheese and fresh ground coffee for an excellent breakfast. If you are in the area, check it out!

I love Publix supermarkets the customer service is always fantastic! I love the buy one get one you can’t ever go wrong although they could lower their prices a bit but over all I love all Publix! The fruit and veggies are always fresh and the sandwiches are amazing! And Publix is always nice and clean!

Ever since they switched the managers, this store is going to crash and burn. The assistant customer service manager is the most ghetto woman I’ve ever seen. The CS manager is completely clueless and an idiot. Publix keeps giving promotions to unqualified people, but it’s mostly because if you want to move up in the company, you have to kiss some major manager booty. Anyways, if you see e assCS manager, run for your life. The customer service is dreadful.
On another note, the produce is always moldy. They take care to hide the rotten strawberries in the packs so you won’t notice them.
DON’T EAT THE POPCORN CHICKEN!!! I got sick twice from them. At first I thought it was probably some other thing, but no. It was indeed the chicken.
The lack of hygiene in this store is disgusting. I’ve witnessed the deli staff not follow the proper rules. Putting raw chicken in a container labeled «VEGETABLES.» ARE YOU KIDDING ME???
Sigh… This store was great. But for now it will not be getting any of my business. Until they switch out the managers at least.

Publix is King. For cleanliness, for customer service and for quality of products carried. If you want top notch cold cut meats, Boar’s Head is tough to beat. If you are looking for a deal then pay close attention to their BOGO’s. Everything else «buyer beware.» Like I’ve said about other grocers, «know your prices», Publix does not always have the best price.

No company is perfect, but I grew up on and really prefer Publix Super Markets to others. To each their own. (Or until they build a Fresh Market as close to my house as Publix — lol.)

Can’t ask for a more professional drug store. Very efficient, personal service and counsel unmatched. These folks actually remember your name something unheard of in this day and age.
The supermarket is excellent can’t ask for more.

We just got back from Orlando. Stayed at Old Key West. We usually did our grocery shopping at Goodings but decided to try Publix this time. It’s a little further away but we heard the fried chicken are amazing. Goodings is 24 hours and the location is really convenient to all kinds of other businesses. Publix is a little further away. The parking lot is more manageable because it’s a smaller mall.
We loved the fried chicken. Started eating it while we were shopping. We were in Orlando nine days and probably had their chicken three times. We are a fan of this supermarket Very clean and pleansant to shop at this store.

This is my fav grocery store. I live really close to this publix. The store is always clean and the service is good. I like their buy one get one free deals that they have. They are always giving free samples of meats, desserts for you to try.

I have shopped this Publix since I was a little girl. It was recently remodeled and expanded a few years ago. I have three Publixs that are very close to where I live. I prefer to go to this Publix. Service is always helpful. The store is also always clean. They never question when you return anything either.
A few years ago, I purchased a eighty dollar cake from Publix for my sons birthday. The cake was supposed to have buttercream frosting. They messed up and put whipped instead.
Of course, I didnt realize this until the party. I returned the uneaten cake and they actually gave me all my money back because I was so unhappy!
The prices can be high but shop the BOGO (buy one get one) deals and bring coupons and you can save a ton!