Autozone

Autozone is part of my auto parts network. I use them when other auto parts stores don’t have the parts I am looking for. The prices are decent and the selection is limited since they promote their own brands. I am really not too picky on service here, autozone targets the do it yourself crowd so the only service I request is them pointing me to the correct aisle. Most people want the workers to look up parts for them and wait in line to get Expert Advice as if the workers are experts. Well they are not, the can surely point you in the right direction but all the part numbers, prices and availability can be found online at
save yourself some time and go prepared. A big upside to them is that they are open late, at least this location is open till 11pm that’s really nice. They saved me one time at 9pm when I needed some 15 amp fuses and could not find any other auto parts store available. The fuses were critical to operating my brake lamps. The store is clean and organized staff is professional and does not bug you every 5 minutes asking you if you need help or if I am finding what I am looking for.

I wish I could give this store 0 stars. I used to come here a lot despite their bad customer service but today was the last time I go to this store. I went in to exchange something and buy a few more things I needed. I was ready to pay for about 15 minutes but the employees weren’t ready to charge me. I Was waiting in line (I was the only one at the store during that time) while 4 – 6 employees (the ones with the grey shirts) were walking around behind the register. One of the employees and a customer were just having a conversation for a good while. Nobody offered to help me or at least acknowledge that I was there, I could of walked out with over $ 60 worth of merchandise but I just left it and drove to O Reilly auto parts where I got help and was out of the store within 5 minutes.

Rocio failed at providing any customer service what so ever. I came in for a return and she gave me store credit without looking up my purchase, even though I was an AutoZone Rewards member. She was too busy complaining about the store being busy and not at who was in front of her. I will not shop at this location again.

A bit small, I like big part stores. They definitely have the goods I am looking for, when I need it. Unlike Pepboys, which is never open whe I need a part. When you own a couple classic vehicles, you never stop wrenching.

First of all I hate car part stores, they are against my nature! However i am a hypocrite because i do drive, so this (store) i need it to keep my car doing good! I came unwilling to buy any car parts, but my god, my check-​engine light is on and I can’t turn it off… On the flip side I need a smog check!!! If I don’t replace the parts, my check engine light does not go away! If it does not go away I fail the stupid smog check!!! If I fail my smog check, the consequences are major!
The guy who helped me was very professional, I forgot to get his name (I am sorry)! He told me what happens if you don’t replace it after 50,000 miles (which I didn’t) and how most people (the mass) just wait until their check engine light come on [me :-(]. I am glad he helped because the other staff were husk asking him questions, had I gotten the other ones I would have been really confused, because to be honest, I know nothing about cars!
My first time doing something with a car, and he was really gentle! Assured me about guarantee and if i bought the wrong part I could just return it!
I have express that I have biases towards chains, however there aren’t that many or any local car parts stores (that I know of) that exist in the are. And this store did a good job helping me (I also want to point out that I am not a Diva when it comes to demanding customer service, I actually like to help my self).
5 stars, I guess it does not get better, unless he would have been like, «the parts are in the house,» than… uuuuuhhhhh god knows.
Also the parts were assembled in the US with parts made around the world. So there I helped the US and World Economy!
:-) I feel better!