Days Inn & Suites Ozone Park/JFK Airport

Pros —
Close to airport
Cons —
Customer service is really bad. Talking to these people is like talking to robots.
Very limited parking
Smelly corridors
One of the most limited breakfast options ever — 2 kinds of cereal, oatmeal, some bread and a waffle maker with no batter.
Small rooms
Pricey
Verdict — I’ll give it 2 stars because it’s super close to the airport and it’s not utterly shabby. So if you’re checking in at 10PM and want to check out next morning to catch a flight from JFK, I guess this isn’t a bad option.

When I came here with my fiancè the guy didnt tell me the wifi password, the elevator wasnt working, on the third floor the dispensers weren’t working. I was given the room on the third floor and it was pretty irritating to constantly walk up the stairs especially when I had my bags.
The place itself seems honestly clean (I’ve been here twice before)
It was a very small room.
It Comes with wifi, one bathroom, a tv, a microwave, coffee machine, closets and drawers, and there are many outlets and lamps
However the outlits are very loose… so good luck I guess.
The type of people who stay there are BEYOND shady (I know the hotel can’t help that)
There is a deli by the craft center that seems to be open 24 hours… which is kinda decent
besides the fact they have a history of messing up sandwich orders.
Why I really gave this place 2 star… is honestly the fact this place is BEYOND haunted. Anyone who has had paranormal experiences before will know what i’m talking about. If you’re spiritual and dont believe me. Be my guest!!! Stay here for a night. I didnt start hearing and seeing all sorts of ghosts until it hit about 1A. M
Ive also stayed at the Comfort in next door to it…
Honestly id say its the same issue except I had a bigger room when I stayed at the comfort inn… it was still haunted though.

Great hotel for price with complimentary wifi in rooms as well. Not in a pretty area but clean room, lots of take out options, great deal, and super friendly staff. Airport shuttle runs 24 hours. Rooms are small, but more than enough for a short stay/​overnight

The front desk was very nice especially Ms. Dayana is one of the best working there!

NOISY hotel and rude front desk staff
We were here on August15 with a 16-​people group for the evening. The front desk is in the 1^st floor where our room was at too. When we were headed to bed past 11 we coudnt sleep and KINDLY informed the man who was at front desk that it was banging loud that the walls and appliances shook with really loud music from below us. We KINDLY asked if there was other room available. He didnt attend to us properly and just said theyre full and someone hired the hall below for a wedding. Our other friends were given the wrong room and entered with someone already occupying it. After a while, we KINDLY asked if there was other solutions because we were tired and need sleep and he was RUDE and slammed us saying «you gotta be thankful we didnt give your room to someone else». We said, can we talk to a manager and he gave us an attitude and said «go ahead call her». As for the other rooms with cleaning complaints such as sheets not changed, he said he cant do anything coz cleaning staff is 7 – 3 only. Very disappointing.
PROS: the breakfast was overflowing. has wifi
CONS: NOISY, walls are very thin, you can even hear the cars from street if your room is located at the front side. The front desk staff had an attitude and the hotel problem would have eased the guest’s anger a bit if he was more hospitable and understanding.

I stayed at the Days Inn Ozone Park from 2÷19−2÷22. First 2 days I had no heat and no hot water (with the temperature below 0). The bathroom smelled of cigarettes and there was a light that was out. When I went to complain about it there were several guests complaining about the lack of hot water and heat. I was told by the front desk it was a hotel issue and they were contacting a plumber and maintenance. I was also told the hotel was booked so I would not be able to change rooms. I asked for a discount and was told it would be granted. I had to leave the hotel for an appointment. The next day I asked for the discount and was told because I paid cash the manager on duty had to authorize cash back and her name was Donna. I was also told she would not be in until Monday. I did ask if they could credit the credit card on file for incidentals and was told no. I double checked again on Sunday when I checked out. I was told to call on Monday. When I checked out I let them know a leak started in the room. It was on the ceiling by the bed and it was a fast leak. When I let them know they said the room above me had a leak as well. I have called Monday, Tuesday and now Wednesday. Each day I was told Donna was not there, or had left or was at a different hotel and unavailable and to call back the next day. Today I spoke with Diana who said she could give me a $ 40 discount the next time I come down. She also said that I should have been given the cash back and discount while there. I explained what I was told and she said that was not true. I did ask if the $ 40 would be nightly and she said no, just for a night. I am NOT SATISFIED at all. I paid a lot of money for sub par accommodations. I have tried to handle this within the hotel but have kept getting the run around. I hope with this being posted I will finally be contacted and have the problems resolved.
**I was also told on Monday the room I stayed in is now under construction for the problems it has had.** This shows there were issues.
We also had parking issues. There are only enough spots for 5 or 6 cars and we could not find street parking. We literally circled for hours. I was told I could park behind the Comfort Inn which was a DISASTER. There was no parking available and it was a tight squeeze so you could not turn around to get out.
The one experience we had was in the bar with Aram. He was hospitable, very polite and wonderful. You need more people like him there.

I spent 3 days in this hotel and what made this stay fairly pleasant was the service I received from Charly. From the first interaction on the phone, through the check in process, and finally at time of checkout he was consistent in ensuring that my experience was enjoyable. I did however find the common areas lacking. Although the rooms look like they were redone recently the hallways were dirty and the vending machines were in disrepair. I understand that the hotel can’t be held responsible for a third party vending machine but the fact that three different sodas were either covered in some syrupy substance or opened caused alarm. I will stay again due to it’s proximity to friends, but I’m disappointed with common areas.

. It was $ 161 for the night, so I expected a nicer at least clean place. Oh man does this place suck! My room is filthy. It smells bad, the bathroom has a used hand soap. There’s a hair on the bathroom ceiling too the chair has a stain on it, there’s paint missing is places. Just a nasty nasty place. I don’t even want to spend any more time on this review… The only good thing is the staff is nice. Don’t stay here if you have a chance.

This is by FAR the worst hotel in the universe
For whatever reason the owners assumed it was a good idea to place a bar about 12ft away from the first floor hallway that houses all the rooms. The bar stays open till after 2am with louses from the area getting hammered and screaming from atop their lungs till the place closes
It was literally impossible to get any second of sleep
I asked to get a room change and was told there were no other room, after checking the website and seeing 3 rooms available I was still turned down
Ohhhhhh it doesn’t end here:
Once I took my shoes off and walked to the bathroom I drenched my socks on the soaked carpet about 5 minutes before the smoke alarm went off for no apparent reason
If I was homeless and starving I wouldn’t stay here to avoid the plaque.
This place is insanely horrible.
Please don’t think I’m lookin for a reason to bitch and assume I can’t handle reality, I lived in the area my whole life and stayed next door and the confort inn. Which is an amazing place
Avoid this trash hotel at all costs
Getting Aids ranks higher on my to do list before staying here

Overall a nice hotel, not in the ghetto. Outside is walkable in the daylight. There is very limited parking in the rear. The hotel stay didn’t seem as professional as most hotels but decent. Got a great last minute deal on the room. The hotel is about an hour can ride from Manhattan. They do use a limo shuttle that charges $ 100 one way. Yellow cab back to the hotel was cheaper, like $ 70. The hotel has a small bar on the first floor, was kindof loud on sat night. Did not here anything from the bar on Friday night. Completely recommend this hotel, good stay for the $$.

I received the most pathetic service possible. There was total confusion about the shuttle pickup and was given a room filled with smoking stench because it was previously given out to a homeless man. Finally was upgraded to a better room. It was a sheer nightmare.