Action Mark Plumbing

i am so happy a friend recommended action mark to me when my kitchen sink got backed up with a nasty clog. Dawns team was fast to my house and with some hard work got the snake to clean out the whole line. they are incredibly professional, work with total honesty and integrity and the price is so so reasonable they will be my plumber of choice any time i need one. thanks again you guys!

When you find a skilled and honest plumber it probably is best to keep it quiet. That way everybody else doesn’t steal him away. So maybe I shouldn’t be writing this! But I was so impressed with the professional service from Action Mark’s Dan F and his team that I’ve got to share it here.
They did an excellent job for me at a house I bought in Palm Springs. I had a big project: new sewer line UNDER the cement floor, two new valves at the street, etc. They worked really hard, very efficiently, cleaned up well each day, and got the job done fast and under budget.
Thank you guys for doing your best. I’ll be calling you for all my plumbing needs.

We have been using Action Mark Plumbing for several years. Let me tell you, they are the best in the Valley. Action Mark Plumbing did a rather large job when we remodeled our home and their work was superb and their rates are fair. We would not use any other plumbing company other than them. Abe who works for them is fantastic and his work ethic and his responsible approach is much appreciated.

Our kitchen sink backed up late in the evening. Early the next morning I was on the computer searching for a plumber. Happened upon this company. The woman that answered the phone was friendly and had the plumber call me. The plumber, Tom, worked with our schedules giving us a window of between 12 – 2. He was there promptly at 12; snaked our drain. Neat, courteous and professional what a pleasant surprise. They will be our go to plumbers when needed.

Honest, professional, and knowledgeable.
The office kept me informed of arrival status, as they were running 30 minutes past the time slot I was given. I am fine with that when I know.
Plumber Robert was a pleasure to deal with. He replaced the insides of one toilet, replaced another 20 year old toilet as he advised that it would only be a bit more than ordering custom parts and paying for another call to install. He quickly found the source of our low water pressure, worked with the water company, and replaced the original pressure regulator and the remaining old piping. The price we paid was the price quoted and all parts and labor were detailed on the receipt. Robert even gave me a toilet buying 101 lesson as I shopped online for a new toilet.
Best plumbing experience EVER!

They get one star only because I used them without issue for 15+ years, but the last year has been all down hill with a crash and burn at the bottom.
When you have a relationship with a company in which they have access to the keys to your home, you don’t expect to receive a mechanics’ lien notice for an invoice that’s just 60 days old for $ 5XX, especially when you’ve spent well over $ 10,000 with the company in the past. I did not receive the invoice. I did not receive any follow-​up notice or call. I had paid an invoice that was billed after this one that was larger in amount, so it is not a big leap to figure out that I didn’t pay the first one because I overlooked it or didn’t get it.
It gets worse…
I also had them out to reconnect the gas line to the A/​C unit. I was supposed to be there for the appointment but they cancelled that too, so I had them come out on their own, I didn’t really need to be there anyway. I got a call the next day that there was a problem and that I had a leak and they suggested I get a new unit — at around $ 3,500. I told them not to proceed. A few days later I had someone else come out — #1 Affordable Services. I found them by chance, but they said they service Trane and could come out the next day. They found the weld that Action Mark did to be the cause of the leak and after testing the unit found that it was operating efficiently and that I did not need a new unit! The tech wasn’t there an hour and I had A/​C working and the cost was $ 300 — less than what Action Mark quoted to hook mine back up.
After that I called Ed, the person that had called with the quote of $ 3,500. His explanation was ‘maybe I was wrong’… I told him that I would not be using them again and asked if there was anything outstanding and I was told no — he wouldn’t charge me for their visit and nothing else was outstanding. I also have an email that says nothing was outstanding after the date of the invoice. Interestingly, the ‘copy’ of the invoice I received had the current date on it, not the date it was supposedly generated…
Too many problems here, I cannot recommend them any more and will make sure that anyone I’ve told to use them in the past knows of my experience, I don’t want to see others encounter what I did.
I hope that this serves as a wake-​up call for them to get their act together again. Mark is a very nice person and I think that they’ve made some changes to the way they do business that are not customer friendly.

I had a plumbing problem for months and had several different people over to diagnose the problem. Either they were stumped or can up with causes that were impossible because their guess at the problem would not have appeared out of the blue. A plumbing supply company referred me to Action Mark when I asked «What company could figure out a problem no one else could solve?»
They came out the next day, actually a little early, if you can believe that and had the problem solved in less than an hour and for under $ 200. I didn’t have hot water in my kitchen for months and was to the point of believing it was going to cost far more than I could afford. Thanks Action Mark! I won’t use anyone else!