Royal Nails & Spa

I will not be going back here !! I went here to get my nails done and the entire time I was there I was in pain!!! The gentlemen doing my nails was did not listen to me about what I wanted done just kept saying i know what I’m doing and I’ll do what looks good. I asked for Square nails .he did coffin because that’s what he likes. they also looked like they need a fill when I left .my nails are twice as long then what I sale for. I told him this and he said they look better this way. There are cuts and scratches all over my fingers from where he drilled me as I was tell him to stop I’m bleeding while I was pulling my hands from him he grabbed them and said it couldn’t of hurt that bad. Other then when he kept telling me he knew what he was doing or it didn’t hurt that bad he didn’t speak a lick of English or at least try to find a way for us to understand each other. I got rushed through picking my color and ended up with the one he wanted and today I went in and demand my money back for the infection I have for them doing my nails a few days ago. They would only give half back because they said I still needed to pay for the gel and service I will earn anyone never to come here!!!

So my biggest things about nail salons or obviously the end product but also customers service and the customer service seriously sucked. They were rude and ignored me and my nails came out very uneven. I expect to get great customer service and results if I’m
Paying almost 50 $ for my services. The reason they are getting 3 stars is because the guy that dose there pedicures is amazing. But I will not be going back to this place.

Do not go here! Ever! This place will use equipment on your nails, including ALL files, manual and mechanical, that are gross and dirty, which they use on everyone else!!! I have seen a customer who has nasty FUNGUS oh her nails, and the worker used the same files on the next person! Simply sick! The lady/​owner at the front is very rude, to customers, including her staff. And the staff will talk crazy stuff about the customers behind their back in their own language! This place is just a disgrace! The Health Inspector should be called !

I made a same day appointment and they took me as soon as I walked in. Very relaxing atmosphere and peaceful. My gel manicure came out natural looking and precise, nothing sloppy as mentioned by other Unilocalers. Give the salon a try, you won’t regret it.

Used to go here all the time for gel manicures, every 2 weeks for a year (20ish times a year), quality has gone downhill unfortunately. I will not be going back after rough handling of my fingers (cuts and scrapes from overzealous filing) as well as peeling/​chipping. My fingers are not supposed to hurt or bleed after a mani!!! They are not very careful or gentle. Quality is also subpar.

First time here, Really nice stuff. Got a gel manicure by Lee. She’s really nice and very professional. Loved how my nails came out. Def will be returning. (: Everyone here was so nice. They keep everything clean and it doesn’t smell like a bunch of chemicals. Miss Lee is very attentive if you need anything. Thank you Royal nails & spa!

The staff are such jerks here but the quality of nails are great and don’t lift. Every time I go I end up arguing with someone because they always try to charge for the smallest thing. «Oh you need a cutdown, $ 4. You’re washing your hands? $ 2. You’re breathing? $ 5 more dollars.» You get the point. if you can’t resist the temptation of quality nails, I suggest you only let andy do them. He is the best.

The times I’ve come here, I’ve been really happy with my nails. That being said my fave person here is Lee. She does a fantastic job every time. She is super careful, never cuts me and the finish is always perfect. In my opinion this is the best nail shop in the AV.

Rude! Rude! Save your money and go elsewhere. Came here today and I walked in and a gentleman who was working on someone asked what I needed I told him a full set. He then told me to pick a color in which I did. Minutes after a lady came straight to me and said «sit there» with terrible attitude. I did not let her attitude get to me since I was on a date with my 4 year old baby girl. We sat and waited and 15 minutes in I asked the same lady how much longer I have to wait as salon was lonely and there was plenty of employees doing nothing!!! She ignored me and another customer told her that I was talking to her and she still ignored me. Finally another girl came to me an said «sit down here» again with attitude!!! At this time im already calling my hubby to pick me up and she is still being rude telling me in front of my kid to sit like an animal; sorry u lost my business. Hope others re route elsewhere.

I’ve been going to this nail salon for several years now. I have referred many people there as well. I loved the service I got. The work is great. But, I’ve been putting up with them not keeping their appointments, and the rude customer service from the front desk. I brush it off because I like the way they work on my nails. But, recently I’ve hit my limit. When you make an appointment with a specific technician, you shouldn’t have to wait till they finish a walk in. And, you shouldn’t have to be finished off by another technician so the one you originally booked your appointment with can work on other people. I’m done with that. I think it’s very rude for costumers who are paying for their services! Countless times I’ve had appointments with them and I still have to wait. I’ve witnessed countless times where you hear them talking badly about other customers. It’s so uncomfortable.
Also, they can’t do a lot of designs or different shapes of nails. Just the basic. I’m done… will definitely be going somewhere else. I might have to pay a little more. but, at least it will be worth it.

Don’t get your nails done here they have horrible service especially the front desk lady she is a b*tch. The quality of their gel nails suck don’t let them give you the cheap brand only lasting me two and a half days. When they guaranteed they would last two weeks !. when I requested to have it re-​done with a better brand gel nails, they made me pay for the manicure when it was agreed upon to be free. Don’t get your nails done at this place

The owner is very not friendly. Always rude. If you want pedicure, find Li ! She does a good job on Pedicure.

Decided to keep giving this place a try but the customer service sometimes is just so poor. Nothing more annoying than someone working on your nails and have them constantly answer their personal phone, leaving to go take customer after customer, if you’re short staffed filling chairs isn’t going to help, handling cash then coming back to you without washing hands. Details on Manis can be mediocre, leaving uneven polish, polish around your fingernails, smudges that they make yet try to ignore & they won’t actually fix it even if it’s obvious you have to tell them specifically. It gets awkward too when they start having conversations/​gossiping of other clients (yes you can tell when you are talking about someone else & not in a friendly manner). Real shame about this place, found another salon & glad it’s working out.

Loved loved loved my gel mani done by Genie… My mom gets her Mani and Pedis done by May… Nice and clean!

I got acrylics with sticker designs on them after 5 minutes of leaving the place my stickers were peeling off. I went back to tell the manicurist to just peel the stickers off because my nails look tacky and he decided to put gel clear polish over them and then buffer the parts of the sticker that were sticking up. My nails now look terrible and I’m $ 80 poorer. Can anyone recommend a nail shop that can help me fix my nails?

They were friendly but I did have one issue. I took my mom and she just wanted a manicure but they didn’t understand her at all and basically she just said forget it … I felt bad I still got my gel manicure and the guy who worked on me showed concern towards my mom and wanted to speak to her and see if he can fix the problem. Overall the work they did on me was great !

Worst place I’ve been to in the AV! They seriously need to train their people! Never again! Too pricey and not worth a penny! If you’re looking to get your money’s worth this is not the place!

I went in asking for Gel Builder — its a thick gel that’s more natural looking and last longer than acrylic– doesnt chip.
at first he looked at me like he had no idea how to do it — or what i was talking about but then he pulled it out and said he could — very confusing.
I was very impressed — he did a fantastic job. I walked out very happy! and they lasted for almost 3 weeks.
my sister got a regular gel manicure and it was her first time — she said she was happy and lasted about two weeks
overall price for both $ 64 dollar.

Wayyyy too pricey. …and not nice. No customer service training here.$ 20 for a regular pedicure and $ 12 for a regular manicure is tooooo much.
They were mean and unfriendly. I will never ever come here again.

I’m not one for manicures, as I prefer the economic efficiency of short, clean & natural fingernails. However, I find spending $ 40 every few weeks to maintain soft & pretty feet is worth the money.
Even though I’m closer to Ridgecrest than Lancaster/​Palmdale, I’ll travel all the way out here to go to Royal Nails. I’ve never been cut or scraped up here. There are two men who work here, and both are gentle yet very effective with a pumice stone to remove callouses. This is also the best Nail Spa massage my hamstrings and arches have ever been privy to. Sometimes a spa massage at a nail salon can consist of arbitrary half-​attentive leg rubbing while holding other conversation. Not so here — the massages are done with intention and experience. I always leave the chair with a really nice French pedicure as well as relaxed, happy legs and feet.
They take walk-​ins happily (which I always am), although you sometimes have to wait 10 minutes or so. Clean establishment — I’ve had no issues with the tools or foot soak.