CVS Pharmacy

convenient cvs that has saved me on a couple of occasions…
once, i had to come buy a greeting card — they have lots, a long aisle filled with assorted cards for the various special occasions in life. prices are fair, so i had no issues picking out a nice one for $ 4 or so.
another time, i was in need of chocolate milk, my go to drink after a hard workout since it has the perfect blend of carbs and protein for refueling & muscle repair. again, cvs to the rescue, as they had several different brands in their cold drinks section in the back.
unfortunately, the lines always seem to be quite long here, no matter the time of day or day of week. it’s a little frustrating that i always have to wait 5 – 10 min when picking up 1 item. when you’re standing in line with nothing to do, 5 – 10 minutes feels like an eternity!
but overall, a convenient cvs at town & country to pick up whatever i need. maybe one of these days i’ll get lucky and arrive when the lines are short!

If the manager could maintain the stock on the shelves and have prices marked, I would still give it one star.
Caution, some employees are very manipulative and negative.

Sells beer. CVS in general needs to add a little bit to the building upgrade budget.

Well,
We come from the Campus there. And the gentleman with the glasses, not only has some financial chip on his shoulder, he literally insults me, based on appearance. The last time I was in there, he had me and my daughter walk out with no bag. After pointing out everything we bought, by name. Now, I complained about this odd, seemingly hostile individual. He is still there, insulting the local residents. Seems to really get a kick out of it. How sick. Glasses, middle aged caucasian. Has a real vendetta of some type, racial? Well, I will never return. But my family is just horrified, being as we live right there. Who allows such an ill individual interact with the public? Inhuman rudeness to anyone who isn’t your idea of okay is hardly professional. What a low quality establishment. Shame on them.

Typical CVS store. One of the main pluses is the fact they have sufficient parking (compared to the one on University Avenue) so it is quick to pop in and out on your way somewhere. Staff leave a bit to be desired as they usually ignore and seem unfriendly when approached. The pharmacy almost always has a wait, but generally is able to fulfill your requests. The top complaint I have is odd clientele– I know you can’t screen who walks in the door– but I’ve had several very strange people try to talk to me here.

It would be a zero if that was an option. Very unprofessional. They do it take medical matters seriously. They should be contacting the patients and the doctor immediately if there are insurance problems not just wait for these matters to resolve on their own. They are just another reflection of the sad state of care in this country.

I’ve been looking at reviews and surprised by the bad critics by this CVS pharmacy.
Santa Clara CVS on Homestead and CVS on Bascom in Campbell are horrible and this one has been first one that are efficient and nice.
I had an issue with the Bascom CVS telling me they could not give me my prescription because it was located at this one (El Camino) and I asked if they could transfer it to their CVS.
Lo and behold the girl from Bascom CVS told me no and it’s not allowed and I would have to get permission from El Camino pharmacy.
When I called the El Camino pharmacy I spoke with a wonderful lady named Jamie that told me that wasn’t true and she would call for me. Never ever thought I would receive such great customer service over the phone.
Went to the Bascom CVS — it was in the works! (Though they forgot to call my name and I waited for 30 minutes instead of a fifteen minute wait)
Thank you Jamie, if I could give you something to make you get a raise let me know!

This review is specifically for the pharmacy staff and not the the store front.
There needs to be some serious social skill training in this pharmacy. One male staff member does not know how to be professional with customers.
I would strongly suggest that any customer not feeling well deal with a different pharmacy. Pretty disgraceful!

Horribly unprofessional and unorganized pharmacy do not waste your valuable time with this pharmacist and her less than professional bitchy staff. Going back to Walgreens on University even though the parking is inconvenient.

This review is for the pharmacy and pharmacy staff. Briefly put, they are terrible, the most incompetent and unhelpful pharmacists I have met. They are unable to resolve even the smallest issue with a prescription or insurance and have a generally «can’t do» attitude
If you want good service go to Walgreens on middlefield

I’ve used the pharmacy for about a year, and they’ve always been fairly slow, inconsistent and not terribly helpful, but it’s near some nice restaurants and a Trader Joe’s, so I couldn’t be bothered to move my prescriptions elsewhere.
Recently, though, they filled a 90 day prescription and only put 60 tablets in there (of a dirt cheap, generic, entirely non-​abusable drug).
I only noticed when I tried to refill it when it was getting low and couldn’t. When I called them, they denied there was any way that could happen, that they only prescribe that drug in 30 day amounts, and I’d have to come in and show them the container.
I drive over and show them the container, and they tell me that they gave me 90 tablets and strongly imply I must have done something with the missing 30. And that because I have 3 tablets left and I can refill my prescription in 3 days, everything is fine.
They finally offered me «4 or 5» tablets to make me go away. My prescription scheduling is still screwed up, but that at least gives me a week to get my prescriptions transferred to another pharmacy.

They’re very busy and more often than not there’s a wait, but the pharmacy was terribly kind helping me research and special order a medication for my dog. I had talked to Midtown Walgreens, Midtown CVS and Menlo Park Walgreens before calling the Town and Country CVS. They went out of their way for me, and I will never go to another pharmacy.

they sell lottery

This is my standard CVS– I come here a little too often and over all it’s a great store. The staff is kind and knowledgable– some of them have worked there years and are very friendly. They can also become incredibly busy with long lines, especially during football season and when the HS across the street is on lunch break or after school. They have everything that a drugstore usually has, and then some. They offer tons of coupons if you have a CVS card, they sticker price may seem high but these coupons can really make a difference.

Terrrrrrible! I ordered photos online and they came out horribly. Do people even look through them to make sure it printed correctly? I wasted my lunch break just to fix this ordeal.

This pharmacy is a joke. Said my prescriptions would be ready and still the next day they weren’t ready. This has happened twice. I’m definitely transferring! Besides getting in and out of Town and Country can be awful during peak hours.

This review is strictly for CVS store front, not the pharmacy area.
Being under the weather, I was sick and silly little me went to get some Gatorade. More like overpaid for it $ 6.95 for the huge liter. But I didn’t care. My body needed electrolytes. I did not pay attention to the expiration date. Bought it, along with a thermometer.
After a few days of recovery, I’ve noticed the date on the Gatorade, expired on Jun 2013… Hmm. wait, aren’t we in August right now?! Doh! I took it back to the store and spoke to the staff regarding it, she told me to go ahead and grab another one. I went to the shelf and guess what I see? More of the expired Gatorade. I took the expired ones up to the front counter for the staff, and exchanged for the new one. The staff was friendly. She did not give me a hard time. So far, everyone at this CVS is friendly. I’m more than happy to shop here.

Going back to the Longs Drugs days, this is the only convenience store, in the immediate area. Of all the places that have turned and gone, this place seems to hang on. I guess with Trader Joes, you have your daily groceries and what nots covered

It’s hilarious to see the high school kids having to leave their backpacks on the ground near the entrance. I didn’t know what was going on at first. I thought they had a bag holding service to make it more convenient and easy to shop. My first time in I was about to leave my heavy bag on the ground thinking I scored and then the kind lady said, «ohh no, not you, sir. Just the high school kids.» I was slightly bummed haha!
They’re so nice there. Whenever the line gets more than 3 people they open another check out.
Great cvs location in the nice town and country village.

Avoid it like the plague!
–Waiting time is very long
–Not organized
–Prescription not ready even after receiving a call asking to pickup
–They blame each other to the customer when there is miss-​communication
–They deleted my prescription and said they never received it
–Didn’t give me my prescription until I met with Pharmacist for consultation even though I’ve been taking medication for years. Waited 15 minutes to meet with them even when I was on a rush. Very frustrating!
–No action taken when customers complaint. They just apologize, but don’t care to keep their customer happy and do something to resolve the issue.
This place needs better management. Pharmacist need to be more organized and have better customer service.