Dr. Franklin Buckner

This place should have a much higher rating! The reason it doesn’t is because Dr. Buckner practices in an affluent area and serves low-​income and Spanish speaking patients! He accepts all patients, no matter the insurance type. He has been practicing since the 1960’s he has great bedside manner, extensive knowledge in behavior, versatile in diagnosis’s from skin to respiratory issues. I had an issue with IRS and I asked Dr. B for a letter stating my children were in fact dependents in 2012. He did so with no questions asked. This is a man that cares for the well being of his community not the lining of his pockets.

Absolutely awful. This place was straight out of a horror film.
First visit earlier this week and also our last.
Review is lengthy, but WORTH reading if considering coming here!!!
First impression of the waiting room wasn’t great but I didn’t judge right away. Receptionist seemed nice, turns out she is also the medical assistant. At least she was practicing as one. She wasn’t wearing a name tag and I didn’t see any certifications or license posted anywhere.
First red flag, we were escorted to a room that looked like a storage room. My kids were asked to sit in a chair where their vitals were taken. They were seated next to stacks of boxes and what looked like broken furniture and other items that looked like were being hoarded. «Medical assist» wasn’t wearing gloves and I didn’t see any near by. My kids were asked to use restroom to collect urine sample, the bathroom was so small my 6 year old could barely fit by herself. I was unable to assist them with the task. She collected my child’s urine sample with no gloves, the container had a bit of urine on it. She then returned to another patients room in between collecting our urine sample. We were then asked to wait in another room that was cold, empty, dirty, and just overall unsettling. There was a medical bed and a trash can only. No medical supplies, no soap, no paper towels, no sanitizer, no gloves!!! While waiting she also juggled the front desk and another patient in the adjacent room. She came in with a small caddy with random medical supplies. She proceed to tell me that she would collect a small blood sample from my children’s finger tip to test for anemia. Still NO GLOVES!!! I immediately stopped her asked her to put gloves on. She left the room and returned with XXL gloves that didn’t even fit her and made it almost impossible to work in. Against my better judgement I allowed her to collect the blood. When that was completed she asked my kids to disrobe and wait for the Dr. and left the room. No sheet, no gown, nothing to cover them up!!! I immediately checked drawers and cabinets for something they could use. The cabinets and drawers were completely empty!!! That was last straw, I asked receptionist, which is still the same girl, for all of our documents and told her that we were leaving and that this office wasn’t a good fit for us. She didn’t skip a beat or ask any questions, she handed me my documents and said «we will still be billing for today’s visit.»
If you’re considering a visit to this office come check it out for yourself before bringing your children here. I’m saddened by the flaw in health, this office should be inspected thoroughly. I value my children and I would never make them stay through another visit at this facility or any other like it.

My son woke up with pink eye, I called in and was told to call back in ten minutes when the schedule was done loading. I called back and was told to use adult visine drops from one of the receptionist and to call back on Thursday and she hung up. I called back about 5 times within an hour and never got my call picked up, im guessing they were screening my calls. I am placing a request to change my sons doctor today! Now I have to take him to the ER to assure his and I return to work/​school tomorrow.

Dr. Buckner has been the doctor for our family for over 12 years. Both my children have been his patients. He is GREAT!!! He is a very experienced doctor and I am very happy with his work. I have had my children seen by other doctors when he is unable to see them only to be sent home with Tylenol and told its a virus when my kids have infections! He has never missed anything in all the time I have taken my kids to him. Every time I leave his office I am convinced that my children will feel better because he is very good at what he does.

One of the greatest pediatricians I know. He has been our doctor for many years and we love him sooo much! The team is very helpful, funny and make the kids feel real comfortable! Any more future children will definitely be going with Dr. Franklin Buckner :)

This is the worse place I’ve been to. The receptionist is VERY RUDE and always sounds like she needs a nap.
I called with an emergency at 7AM and left a message in the answering service, and never heard back from them. I decided to call my children’s old doctor and got thru immediately! Thank God, my daughter had a terrible rash and I did not know what it could be…
Please never choose this place for your own good sake and your children.
It was not the first time that it happened to me, but I thought I would give them a chance, and unfortunately, I’m now writing this review.