Kwik Dry Clean Super Center

Not saying this place won’t make a mistake at some point but for about a year I have been bringing my shirts and pants here and I have been very pleased. They always seem affordable and I love the same day service. I will say I went over to $ 1.99 Dry Cleaning at Parker and Lincoln but was very disappointed with my first visit. They creased a pair of my wife’s slacks and even after pressing them flat again, they still have a line where the crease was and the owner told me I was being too Picky. Laughable really. And then when I was leaving the store she called me Stupid.
I am happy though that I have had a great experience with Kwik for the last year and regret going elsewhere.

I loved coming here. Fast service and a drive-​through! Last time, I dropped off some pants and they ruined them! It has been 6 weeks since I asked them to try to fix the tear. We have gone back every week, twice being told the owner needed to call us (no call was ever received), once the employee tried to convince my husband that I had come in and picked up the pants, and when we finally caught the owner, he offered no solution, just told us he can’t fix them. Disappointed and will NEVER return!

The absolute worst experience I have experienced with a business. Please learn from my experience and don’t allow this business to stay profitable. I had 2 very nice and expensive shirts destroyed by them with ink stains. When i brought it to their attention i was passed off to a non present manager. Fast forward after numerous calls that were unanswered i came in and was able to speak to the owner. He immediately took no responsibility and blamed me! I was offered 20 dollars for 250 worth of shirts.

Make sure to double check all your items as they lose them. When you go back to recover your items, they basically say there’s nothing they can do. Not appreciated with expensive items. We will never go back here again. Ever.

Been using these guys for 5 years. Prices are good but quality has continuously slipped over last year or so… And their service absolutely sucks. If you ever want to be looked at like you have 2 heads, walk into here with some laundry and be nice. So disappointing that we are considering going somewhere else due to the simple fact that the morning staff is just rude and treats you like an inconvenience!

I have been using this facility for more than 4 years and there are some positives and some negatives. (3 – 4 stars). A recent experience with the lady at the counter was so bad, that I decided to give one star rating and never use them.
I went to pick my clothes through drive-​through. I have picked up clothes from drive-​through before. The lady told me that drive through is only for customers who had credit card on file. I asked her if she could make an exception as my infant son is sleeping in the car and I honestly didn’t know about the policy. She was rude saying that she cannot make any exemptions. I told her that my son is sleeping and dont want to wake him up by bringing him inside. The lady was rude saying that many people bring their kids in car seats inside.
Later I parked the car and went inside to pick up the shirts. All this time, not a single customer came from drive through or though regular door. It looked to me as if she didn’t want my business.
How I feel it should be handled? The lady can take the payment and let me know about their drive-​through policy later. I would have gladly added my credit card to the file.
Previous bad experience.
I came in ten minutes before the closing time and they refused to take my shirts.

No! No! No! At first we liked this place, for the past few trips the clothes came back smelling a little sour and then the last time it was so bad! I was on a business trip and was SO EMBARRASSED at my meetings because my clothes smelled so bad. Stay Away!

It’s great to get dry cleaning back same day, but that hardly matters if it gets screwed up. This place won’t press lapels even when you ask them to, but they will starch and crease your jeans when you ask them not to. Save your time and your money.

I’m very pleased and keep returning.
I looked for dry cleaners in this area and looked for good reviews on Unilocal.When I read the review that said this place had Drive-​Thru service, I wanted to try it out. I have two small kids and it takes a ton of time to unbuckle them from their seats and grab them as well as clothing just to run in to drop things off. I wanted to try the Drive-​Thru.
When I arrived, it turned out that the Drive-​Thru was for Express service only, or some type of special program that you can join. However, the folks working there saw that I had small children and were very welcoming and accommodating and took my clothing and payment quickly. They told me to return to the Drive-​Thru window when I picked my items up, even though I hadn’t purchased the Express drop-​off service (which I really didn’t look into, so I can’t describe it here very well — sorry).
Several of our garments had a lot of food spilled on them before I dropped them off, but they were returned in fantastic condition. They do a great job. I’ve been very happy.

I use this cleaners because of their location to my house. They are alright. Are quick to get the job done most of the time next day (no extra charge) and do a good job. The only thing is the price which is $ 2.95 (most garments). Which to me is a little steep but I could be wrong.
They have a drive thur window and are always nice when you walk in. You have to prepay so be prepared for that.

Good prices, work is done well. Love the drive– thru window. Never any problems, same day service if you drop off early. High marks!

Used them for the first time. Very fast and the price is right.
Also the people inside are very friendly.