Ethereal Day Spa & Salon

This review is not about the two women giving our massages. It was the neglectful service. I should have known when we checked in and the receptionist said «you are so early» — ½ hour. I told her i was told to cone early to fill out paperwork and was also told to come early if iI wanted a steam shower before my massage. We were told to «sit over there» and fill out paperwork. Then we waited in the main area — not spa area. Never offered anything to drink/​eat. Someone came and brought us to locker room. She wasnt too thrilled when i requested to steam shower first. We sat in the spa waiting area– still no one came to offer any food/​drink. There was a near empty water container that we managed a ½ glass each. Technicians came out and ssid they were running late. Once we were done the place was empty and we were rushed out. I mentioned the «neglect» to receptionist– her response NOT apology was– well Saturdays are busy. Hmmmm maybe clients will stop booking appointments snd they wont be busy anymore.

This review is for Heather — who did an amazing job on my haircolor! I’ve been toying with the idea of getting purple balyage and until now I just didn’t feel compelled enough to do it. I met Heather at my emergency haircut/​blowout appointment and scheduled my appointment with her immediately.
The day of my hair color, we already knew the process was going to be long and excruciating (it’s not easy getting my very dark hair bleached enough for purple)! Heather was on point the entire 4 hours — kept her spirits and energy up the whole time!
She did a phenomenal job with my hair and the final product was amazing! I found my new hair colorist for sure :)

Fedele always does a wonderful job on my hair, and Marifrances gave me a facial this week that was absolutely heavenly! I wholeheartedly recommend this place, both the salon and the spa!

My boyfriend surprised me by booking a couples massage. This was both our first time here. We were impressed by how clean and tranquil the environment was. Being that it was our first time here and also our first time ever getting a massage, our Massage Therapists made us feel completely comfortable by giving us an overview of what we could expect during our service. My boyfriend received a massage from Marwa and Marifrances performed my massage. We had an amazing time and were not disappointed. I cannot wait to go back to Marifrances for a facial.

I came to Ethereal for the first time and Fedele colored my hair. This is by far the best my hair has ever been colored. I gave him carte blanche to choose color and he is a master. He definitely puts his years of experience into his work. The reception staff was very nice and made you feel comfortable. The shampoo girl was sweet and makes a mean cappuccino. Although I only had my hair done there, Fedele showed me the spa area and it was impressive; state of the art and a very peaceful place. I will definitely go back to Fedele and look forward to really experiencing the spa area.

Hello Unilocalers! I’ve just started coming to this salon because my hairdresser, Fedele changed locations and is working here. Do not hesitate for one moment to book a hair service with this genius. He has found the perfect hair color for me, and rescued me from a batched perm job I wasn’t expecting a couple of years ago. Really, it took over a year for that disaster to grow out, and he nursed my hair back to health. So the really fun thing is, I have a cutting of my early childhood hair. The color hadn’t changed at all. I brought the hair sample to Fedele, and he matched it perfectly. My natural red faded to a light and boring shade of brown. He revived the color and quality of my hair. Stay tuned: this salon offers massage treatments, and I’m booked for my first one soon! The coffee and cappuccino bar and bagel/​pastry snacks are wonderful. A lovely, relaxing environment, and you walk out so much happier than walking in!

Best place for massages. Go to Marwa, she is amazing. I have gotten facials from Paola the owner as well and it is amazing. So relaxing and just great. You get what you pay for so if you want to splurge and really enjoy yourself, I recommend Ethereal.
For pedicures I would stick to a cheaper option to be honest… but for massages and facials of all sorts this is the best place around!!!
The front desk staff is so friendly and accommodating. I had to change my appointment several times and they were extremely patient with me.
It is very clean and comfortable here as well. I have been to a lot of places for a massage and this is one of my favorites.

I’m sorry to hear about all of the previous bad reviews. I totally enjoy coming here. It’s beautifully designed and tranquil, especially when you’re sitting by the rock waterfall. The cappuccino is delicious and the staff are professional and courteous. I love my manicurist, Khalida. She is an expert at what she does. She’s also a hairstylist, but I haven’t tried that service, yet.

I really want to give Ethereal higher marks, but unfortunately, I can’t. We went here because they were running a special on spray tans. This was my first time getting a spray tan (hold the Jersey jokes, please lol) so I was curious to see the results. I was sure to exfoliate before I went in (they never reminded me to do that when they called to confirm the appointment) so there wouldn’t be any streaking, etc.
The appearance of the place is very impressive and tranquil. It’s bright and clean and inviting. The staff is very friendly and hospitable. It seemed as though they were trying to mimic DePasquale, which is a-​ok in my book since I love that spa. They offered free cappuccino and treats and had magazines to read and a comfy lounge near a waterfall to distract you while you wait. My friend went in first then I went in. The girl administering the spray was nice but seemed a bit young and inexperienced. After she applied the solution, there was definitely small but noticeable deposits of color all over my skin and my jeans were literally stuck to me when I put my clothes back on. She assured me this was normal and said to wait a day to shower and the residue would come off. She was right, it did. However, the uneven-​ness (is that a word?) of the overall tan persisted. My friend had it much worse than me since she is fair. Her feet and heels were caked with a dark residue and her armpits as well. As for me, the color on my calves and feet is uneven. I just think that no matter how inexpensive the service is, the client has a right to have it done right. In this case, it was not administered properly. So I can’t say I’d ever go back to Ethereal for this service again. Although I might try a massage or facial since the general experience and atmosphere were nice.

I came here to get a manicure and pedicure because it had fairly good reviews. On a positive note, the salon is nice and clean and the staff was very friendly and attentive. However, I would have to give it one star because the quality of the mani/​pedi was so poor that as an owner of a salon I would be embarrassed to let someone pay over $ 100 for a mani/​pedi that was so terrible. It is not an exaggeration to say that I could have painted my own nails and had them look better than what I got at ethereal day spa. The color was streaky as it was not applied right. The manicurist did not stay within the lines of my nail and told me to just wash off the polish on my fingers to get it off. The polish on my thumb was not close to my cuticle, making it look like I got my thumb painted two weeks before the rest of my nails. There was no top coat applied to my feet and as a result the polish chipped within hours of leaving the salon. I would have complained, only that the whole process took them entirely too long and after spending slightly over three hours there I just wanted to leave. I really did enjoy the staff and the set up. but I would never ever come here again. ever.

A couple of months ago I went to Ethereal to try something new. I shouldn’t have. I was given an appointment with Elena for a color and cut. I had been getting my hair done professionally for years. I was happy with my color and needed a touch up and figured that being that I have had it matched before it wouldn’t be a problem. I was shocked to hear that I needed a «color correction» that was going to cost upwards of $ 300!!! I basically had my color scrutinized and insulted along with my cut. I did not appreciate that from her. Elena kept trying to explain to me what was wrong with my hair and basically was trying to convince me to agree with her, not to mention it was kind of hard to understand her with her accent. I stuck to my guns and made her do what I wanted. She was not too pleased. The whole time my color was processing she was outside on her phone and was not very accommodating. She also had another stylist wash my hair. I thought assistants do that? I guess she was too good to wash my hair. She had no other clients at the time. So after 2 and a half hours for a simple appointment, I was done.
My next service was for an eyebrow wax. My service was with Paola. I had to wait over 15 minutes before being taken, with no apology. My eyebrows came out good, but the proper procedures for prepping my skin and finishing were not followed. Not to mention the waxing cost me $ 30!!!
Well needless to say I was not impressed. The salon is visually nice, but the service does not reflect. I will not be going back and will not refer to anyone!!! I have got better service at a much better price at other salons in the area! Elena and Paola were very unprofessional. Especially when I found out that Paola is the owner! What poor business tactics!!! BOOOO!!!

Let me start by saying I was in this salon for 3 hours to have my shellac nails removed, get a regular manicure, and a trim on my hair. Plus I was 1 of 2 other customers in the salon… THREE HOURS, really?! I was in town from Chicago visiting my parents and needed a little pampering. Also I am moving back to Morris County in June so I thought I’d test out their services. I needed a regular spot for my mani/​pedis and a place for all mine and my bridesmaids wedding needs over the next year. Let’s just say, I will never go back to Ethereal. Let’s start with my nails.
I was on time for my appointment, ended up waiting about 30 minutes until the facialist (right title?) finally started the removal process on the shellac. Next thing I know, it’s been 15 minutes and the shellac is barely coming off. I was told that «whatever you got in Chicago might not be shellac» WELL IT WAS. They call it no chip here but it’s the same bottles Etheral uses! So they proceed to try and remove it again, the facialist leaves because she has a customer and Mawa, the massage therapist, takes her place. Mawa is a sweet person but I am wondering now if she’s even licensed to do nails? She straight out told me she normally does massages and nails she does «every now and then.» Am I wrong or don’t you need to be certified in NJ to do nails? If she is or is not licensed, I have no clue but one thing I can say is she does not know how to do a proper manicure. First the shellac was not removed completely, second the nail polish was streaky and what got me the most was how long it took, about 2 hours from the shellac removal process to finally walk over to the stylist for my haircut! Today, I removed the nail polish to see that my nails STILL have shellac on them, such a disappointment. When I sat down for my haircut, I actually confided in my stylist and explained how unhappy was with my manicure. He agreed that my nail polish was «streaky» and that this was not a great manicure! He also said that Mawa does not do manicures that often! At the end of my cut, he basically went up to one of the managers and explained my situation. The woman then told me I could come back the following day for a color change. Her attitude towards the situation showed she was uninterested so I basically agreed to the color change but never showed up to the salon.
The haircut on the other hand was good. I am use to my regular stylist in Chicago so I can’t compare the services. He was quick, clean, and did exactly what I asked. He was not much of a talker but hey everyone isn’t. At times, however, he did seem more interested in the comings and goings of people in the salon than my actual hair. I would probably not come back for a haircut either, nothing against my stylist but the cost compared to the level of detail and attention giving does not match up.
I guess I will try Depasquale next time. I am quickly running out of nearby options! If anyone has other suggestions, PLEASE PM ME. I am desperate to find a regular spot once I move back to Morris County!

Really, the 5 stars here are for my hairdresser. I’ve been to her twice now, and she’s amazing. She is the ONLY hairdresser that has ever listened to what I want. Seriously! And on top of it, she makes my hair look so good! Lauren, if you are reading this– you’re the best! So talented.

Clean salon and spa. Slightly less pampering than Depasquale. And much less expensive.
Got a decent cut and single process color for $ 110.
Only drawback is that they stylist never trains the color staff to clean color off the forehead, neck and ears. Technique needs to be shared.
Took me 3 days to get the stains off my forehead and ears.

I’ve been here twice so far. The first time I got a haircut which was good – she did a decent job of layering my very thick hair. I don’t remember the stylist’s name but she was very nice and listened to what I was said. The second time I got a swedish massage and ear candeling. Both treatments were extremely relaxing and I would definitely go back atleast for another massage. The décor and relaxing ambiance they have set had a lot to do with an overall pleasant experience.

I recently used Ethereal for a wedding — the whole bridal party had their hair done here, since it’s the bride’s regular place. I had zero belief that they wouldn’t do a good job, since the bride’s hair ALWAYS looks fantastic.
Bridey-​poo wanted us to all have our hair down and straight — fine by me, except my hair is ridiculously thick and curly and takes FOREVER to straighten. The girl who did my hair was a doll, and didn’t even complain about how long it took to get my hair straight (twice the time any other other bridesmaids took. sorry!). We talked and joked, they gave us champagne to celebrate the big day (at 8am, i was hesitant, but after the pre-​party till 4am the night before… what the hell, right?), and had us out the door with time to spare! They didn’t even mind us literally laying on their couches with hangovers, and running back and forth to each other’s locations to check out how everyone’s hair looked.
If they were closer to me, i might have to ditch Marsha (JUST KIDDING MARSHA I HAVE AN APPOINTMENT NEXT WEEK PLEASE DON’T KILL ME AND/​OR CHOP OFF ALL MY HAIR I LOVE YOUUUU!!!). if you live in the area, give them a try! i understand their spa services are great too (too bad I didn’t get to try any, but we were on a tight schedule that day of course)
oh, and they have an incentive program for services — one of those «for every dollar you spend, get blah blah credit towards future services». if you plan on going there regularly, it might be a great deal!